Bharat Sanchar Nigam [BSNL] Complaints & Reviews

My number is [protected],
Please bar SMS coming to my mobile no. [protected] especially from BT57007 BT55888, BA 54000, and BT 57007 and other advertising agents.

I also have the same problem with BSNL as getting SMS messages from BT 5400 and also the voice chat is killing me by charging Rs.30/- every month and I could unsubscribe to these services.

I really fear if I add my number here they may directly subscribe with more services without my request, so I am not adding my number here. BSNL has become ridiculous and there is no-one managing that properly. It is purely one sided business being done by BSNL that can be termed as 'LUCHHA' management. BSNL has become so abusive that they never care as how the customer is being tortured, they are even sending SMS messages asking to participate in FANCY NUMBER auction by sending SMSes. Could not understand how the so called useless Government encouraging such nonsense, people are not getting correct compensation for the valuable properties they are losing for road widening projects and Govt is allowing BSNL to perform auction via SMS for FANCY NUMBERS. BSNL is threatening individual's privacy by sending unwanted SMS messages. The same thing of acquiring the private properties by performing auctioning or negotiating with the owner of the property is never done by the useless government and mention that it is getting acquired for public purpose which in reality is not. All road widening projects are like that.

I am giving an example of road widening projects here because I am one of the loser of my valuable property, I was roaming around revenue department people to get part of my property that was illegally acquired without following proper procedure for acquiring and was trying to get part of my property excluded from acquisition, at that time I found SMS messages to participate in FANCY NUMBER auction. There is no government or Courts in India to protect the rights of the citizens. Not sure when people wakeup to see such a government ruling in India.

Sorry, I mentioned I could unsubscribe to these services above, but it was a typo, I couldn't get unsubscribed to the unwanted services from BSNL.

Let me know how to edit my comment above, I want to change the contents of one of my above comment.

I also have the same problem with BSNL as getting SMS messages from BT 5400 and also the voice chat is killing me by charging Rs.30/- every month and I could unsubscribe to these services.pls help me to deactivate

respected sir,
my name is Nishanth Thomas my mobile no [protected] in this prepaid connection i register one complaint docket no KL[protected] dt[protected]:58 pm i recharge 280/- recharge the offer get 250/- TT and one year validity but i get only 40/-TT ruppes and one year validity i recharge[protected] from [protected] ref no[protected] i called customer care many times but i never get proper information that offer please check and activate that offer ASAP now i waiting for that response


yours sincerely,
thanking you.
Nishanth Thomas
e-mail : [protected]@gmail.com

My mobile No. is [protected].
Daily 8 to 10 anonymous messages from BT-55888, BT-54000, BT-59595, BT-55666. I make complaint to BSNL customer care several times but, invain.

Please stop unnecessary messages from BT-55888, BT-54000, BT-59595 etc.,

Really I am also suffer, I mean my cousins number situation is very bad.

are u have any sense to understand others problem... can't u take any step for the above problems...

Please stop advertising messages and so many message are coming from BT679797 and 657777 my mobile number is [protected]

calls from ([protected]) BSNL has become a big problem. Please help to know the procedure to stop this harassaments

Yes its a big nuisance & nonstop nonsense

dataone — non regular very slow broadband speed

the broadband speed is generally low throught the day, download speed ranges about 3 to 4 kbps maximum.
it doesnt even offers "check usage" function.

government employ — portal id and password

sir my landline no. is [protected]. i recently had a broadband connection on this, 500c plan. i actually forgot my portal id and password. please tell me the detail again

BSNL — non availability of portal id and its password

i have taken the connection of bsnl broadbrand before 3 months but still i dont know my portal id & password . So i am not able to know my usegs

I cannot access my dataone portal account, the account was given this month(March-2010). So i kindly request u to provide the password. My landline no. is[protected]

BSNL — NON AVAILABILITY OF PORTAL ID

Sir,
Really pathetic services by the government employees in this sector.I am trying sincerely hard to get my portal id since one month and visited the telecom office more than ten times to get nothing.Even I had talked to the SDO but of no use.
They have got only one answer "we are trying and as soon as we get it you will be informed.Pls help as I am unable to get the broadband usage data.

government employ — Mobile banking

I an government employ i changed my new mobile number so i have very trouble my number is [protected] please help me my account number is [protected]

STILL THERE IS NO RESPONSE FROM BSNL. THIS IS THE EXAMPLE WHERE THE BSNL IS STANDS.

I AM ALSO MET THE SAME PROBLEM FROM BSNL.

residential — Disconnection

Date :[protected]
Sir,

I am a subscriber of telephone No.[protected] and the phone is in use for the last several years. Till date there was no default in payment of bills and I am paying the bills regularly. As there was problem in the connection, I have made a complaint to the Webworld, West Marredpally, Secunderabad in the month of May'09 and basing on the complaint they have deputed their person who visited my house and stated that there was a problem in the instrument, as such it should be replaced. Accordingly, as per their advise they I have changed the instrument by collecting requisite charges towards instrument. Subsequently, I have received a bill in the month of June stating that an amount of Rs.1500/- is due towards instrument charges. I have immediately visited the Wedworld and showed the receipt issued by them toward instrument charges, the Webworld officials accepted their mistake and assured me that they will deduct the same. But the telephone connection is disconnected on the very next day without any reason or rhyme.

My son is an advocate by profession practicing for the last 17 years and one can not practice without telephone. We are facing lot of hardship and difficulty in day to day work. Even after collecting the instrument charges on replacement, the telephone is disconnected. I have been regularly visiting the reliance web world but they are not bothered to look into my complaint and rectify their mistake.

I, therefore, request your goodself to look into the matter and take immediate action within two days in restoring the telephone connection or otherwise, I will be constrained to initiate appropriate legal proceedings holding you responsible for all costs and consequences, which please note.

Smt.P.Ramalakshmi

Copy to: Reliance Web World, West Marredpally, Secunderabad, A.P.
Sri Dhirubhai Ambani, Reliance Communications, Mumbai.

residential connection — non functoning of phone

my phone no. 2364692 is out of order since 22/9/09, for which a complaint was registered on 198 on 23/9/09 at 7.15 a.m. vide complaint no. I8264.
Till date no action has been taken by your department.
earlier also, i had to send a written complaint, copy of which is also atatched for your persual.

IF you do not get EVDO coverage then there are two reasons :
1. NO EVDO coverage in your area -> For this you will have to ask the office in your area about the available coverage
2. Wrong pramaters set in your Data card -> For this you can go to the main office of BSNL and this problem will be solved in 10 minutes.

I am using BSNL EVDO connection for the past 2 months. They promised me that i ll be getting good connection speed as my place is located nearby BSNL exchange & i haven't got a download speed higher than 20kbps. the connection speed is worst most of the times. It is around 20Kbps-50Kbps(Download speed is about 3Kbps). BSNL EVDO sucks. My advise is please dont buy this crap instaed go for the broadband.

Hi,

I have bought EVDO last week, at velachery it is having only 1-10 KBPS.

When tried to resolve the issue nothing happened. Nobody is there to help me out.

Instead they said nothing can be done, you can give the instrument to your friend where they have the full network coverage.

It is not my job to go behind everyone and ask them to buy my old device.
Thanks,
Ramesh G

sir,
i have BSNL landline at our bank. my phone number is[protected]. since last few years there is so much noice disturbunce in connection. meny times complent rggister. but this problem is not solved up to date. no responce received from BSNL's side. since BSNL's complaint hours are same as my office hours so we cant visit BSNL again and again to launch my complaint.
please solve my problem. i am regular cosomer of BSNL

thanks with regard
ANDHRA BANK MANEGER
GUNADALA
VIJAYAWADA
KRISHNA DIST
ANDHRA PRADESH.

Respected Sir/Madam
I would like to register the complaint regarding bill of my BSNL line number 26840185. In the month of December I by mistakenly paid the bill amount twice. The actual amount was Rs.469.00, but i paid Rs.938.00(469 on 18 Dec09 via postal service & 469 on 19Dec09 via internet) for which i do have the evidence.But extra paid amount has not yet been deducted on forth coming bills till date. On my visit in the month of Jan10 and Feb10, they said they will deduct the amount in next bill but till time that has not happened. Iam very much dejucted. I also paid the bill amount of next month, January(bill no:[protected] at Avadi, BSNL Centre.Now i also received the Bill for the month of February.Kindly take the steps soon for deducting the extra amount, that i have paid in the bill.

Dear Sir/Madam
My landline no. is[protected] . it is registered on the name P.sabari. I have been using BSNL since more than 20 yrs. this is the first time that no one is responding to the given complaint. there is a constant disturbance in the line. I had requested a thousand and one times to replace the instrument but no action has been taken . if the same is being continued I'm afraid that i may not be using your network. I request you to solve my problem the soonest.

FLAT NO.104,
SANGHAMITRA APTS.,
EAST MARREDPALLY,
SECUNDERABAD - 500026.

i am having one bsnl broadband connection taken on 30th april in agartala.but within 7 days it is showing a bill of rs.2600 .i hope that you will paY YOUR ATTENTION towards it soon.

sir/madam,
/my landline no. is[protected] . the phone is active but we cant hear the ring when others call n aslo we are unable to dial the call even we are unable to here..

For the better service, i took BSNL SIM, [protected] from Banglore, Marthalli. I have submitted my documents in HAL Airport Road BSNL Office, I have went nearyly 15times but there is no proper response and I didnt find any results. Every time they are telling, it will take 1 week to activate. I have submitted my Passport, Rental Proof Agreement. I was frustated with the BSNL Service and HAL BSNL People.

Kindly help me if any one can..

Srinivasu G
[protected]
Opp Deepa Nursing Home,
Marhtali, Banglore.

BSNL's EVDO — Low Internet Speed

I have purchased BSNL's EDVO 2 months before...they said the speed will b upto 3MBPS...but i never got speed more thn 1MBPS...n that only once...normally it gives 600 kbps...when i complained this to BSNL they instead of making any solution told me that "u r getting such service at a low rate and also compare with other modem like tata photon+ etc..."
so wht's d solution for that

I got bsnl evdo connection before 6 months (Ahmedabad)...bsnl advertisement says u will get upto 2 mbps speed, but i never get more then 256 kbps, this is very rubbish internet connection, Now i very regret to purchase usb evdo dongle worth Rs. 4300, do not purchase this government internet service, pls go and purchase internet connection from Some Private Company.

i have give massage to 53733 to activate plan act 4 . Then it gives me reply that plan is activated but the charges is cuting as 1p/1s

i have sent massege on 16 of feb for activating act 4 service... that is 1paisa per minute plan...but its yet not activated, , ,

This is my Thirteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030

This is my Thirteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM also, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030
Thanking you

Nema Ram Bamniya
Ward No.-20,
Meghwal Mohalla, Jaisalmer, Rajasthan
Pin-345001
Mob. No.[protected]

Today, I again send message about my problem, but the problem is still under process.

This is my Fifteenth complaint. I am the user of mobile no [protected]. I have lodged a complaint on 15.1.10, 27.1.10, 28.1.2010, 29.1.10, 30.1.10, 31.1.10 & 1.2.10 at 10.30 AM, 12 PM & 3 PM, 02.02.20at 10:43AM, 12:52PM & 3:02PM, Tomorrow 02.02.2010, 3.2.2010 Again Rs 5 Deducted From My account, Also 03.02.2010 at 10:02 Am, 12:52PM Message are Continuous Disturb Me, regarding unnecessary deducting money from my mobile prepaid account by +[protected]. The message are continuous forwarded on my mobile Even Today 04.02.2010 at 10:04AM, 12:54PM & 04:39PM, & Today 05.02.2010 At 10:31AM also, Each & Every Day 10:00 Am, 12:00 Noon & 3:00Pm Three Time Every Day Message Disturb Me, & Today Also Rs 5, Deducted From My Account, Please Cancel the Service 53030, which is UN necessary disturbs me. They used to send unnecessary messages and unwanted questions. They further stated that they are renewing my subscription for TWOMEN5 pack and deducted a sum of Rs. 5/-. Earlier also they deducted Rs.15/- from my mobile account. I have never been a subscriber for the above pack and I cannot understand how they can steal money from me like this. Is there anyone to look into this matter? The unwanted messages are received continuously on my mobile through 53030. I request every day but your service provider does not help me, kindly take positive action as possible as quick. I[censored]nwanted message are not stopped by your service provider, then I will go in Judiciary Consumer Court.
Thanking you

Nema Ram Bamniya
Ward No.-20,
Meghwal Mohalla, Jaisalmer, Rajasthan
Pin-345001
Mob. No.[protected]

Today, I again send message about my problem, but the problem is still under process.

I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.

I am belonging to souththamaraikulam, kanniyakumari(Dt), Tamilnadu. In record there is an BSNL GSM tower.But there no tower was found.

hi i am sanjay i have got sms from BA BRW it shows a message that i have won 2500$ cash and for claim call on [protected] please give me some suggestion what to do

i also the message from ba-brw and i lost rs200/- for just to call them .i think its fraud.you gonna never make it to the ivrs.never ever reply to such sms
thankyou

Since last 3 months BSNL has changed my hellotune without my consent. Also BSNL updating it every month & charging the fees.

Several times I have made complaint but in vein.

Naseem Ahmed Shah Ansari
Konark, Orissa
[protected]

Myself Vineet Swami from Bikaner, Rajasthan.
I am using Bsnl mobile network since 2009 & my sim number is +91 [protected]

Bsnl claims its mobile internet gprs speed upto 100Kbps for its Internet recharge plans e.g. [protected]@Rs 98 etc, but actual speed which i am getting is only 9Kbps (Nine kilobytes per second) i.e. only 9% of actual speed of my internet plan for which i am charged.

I would specially like tell a fact that:
I get low speed when i Recharge a data plan, On using internet WITHOUT any DATA PLAN i.e. using internet in "exchange of my BALANCE/per KB" with the same equipments (my sim &mobile etc) at the same place speed is minimum "300Kbps and upto 750Kbps."

Only when i recharge with a free Data plan then speed decreases to 8Kbps & "within a minute after expiry of my data plan"( by one month complete or free data limit over) speeds jumps backs to 300-750Kbps as mentioned above.

I called at customer care service about this,they said that my complaint is booked and this will be solved within 24 to 48 hours and cut my call.
Still after 5 days there is no any solution not even any kind of response.

Bsnl exchange building with mobile tower is at distance of single streets from my home,

From above facts I hope that their isn't any kind of network problem or sever down etc etc... because i am regularly facing all this for each single day of each month since last 3 years.

I paid for speed upto 100 Kbps and Network is so perfect to provide such Very very high speed of 300 Kbps to 750 Kbps, then why my speed is LOACKED to "9 Kbps"??? This is only "1.2 % of Network capacity & 9% of speed i paid for."

Bsnl should Stop cheating by removing their speed lock and give my right for a nice speed for which i paid.

My contact:
Vineet.kumar.[protected]@gmail.com
+[protected]
M.D.V. colony
Bikaner city,
Rajasthan.

Respected Sir/mam,
I'm very upset with the service of BSNL Broadband!
I'm Rajiv kumar shah, S/o Lakshmi prasad shah, a Student of Fashion design, and for the same per-pus I,took the BSNL Broadband connection For my studies, and my plan is 750plus Unlimited.
The Problem is that, SIr/Mam- I'm getting the speed of my Broadband connection like 1.5kbps, 2.00kbps, 2.9kbps, 3.5kbps and so on....
Sir/Mam,
Kindly tell me that how can I,continue my research and My assignments with speed like this? and My Finel Show is going to be held in March and, I'm not doing anything and I'm very upset for this! In-fact I, went to my concern telephone exchange (I've to bunk my classes!! for this!) but the problem is as it were!
They didn't provide me the Special cable of Broadband! then I, tried to connect with the Customer care officer but It's also very-very difficult to connect with the customer care officer of BSNL! Anyhow I,got connected with customer care and told them my problem and they assured me that the problem wil be solved shortly, But nothing happened!
"My complain number is as, N6461"
Now Sir/mam,
You tell me what should I do? i'm totally confused After connecting with tha Kolkata BSNL Broadband???
Sir/Mam,
I'm Looking forward from you to solve my problem!
Thanking you!
Yours, Rajiv kr.shah.

Caller Tune — removal of caller tune

please remove trhe caller tune on my mobile [protected]. this has been uploaded without my permission. will be grateful if the same can be removed immediately, and no caller tune is added on the mobile.

BSNL Caller Tune — Callertune is not activated.

I have sent numbers of sms to activate namokar mantra on [protected] but it is not just getting activated so kindly activate this callertune as soon as possible as am being charged for the rental...
I have sent codes as per the PRBT and bsnl caller tune...
So kindly look in the matter at the earliest...

Please activate my caller tune "shirdi waley sahi baba" film Amar akbar anthony.
As soon as possible

Thanks

Sir,
i am having problem with my bsnl caller tune, 5 month before i have unsubscribed or deactivated the service and now i want to activate my caller tune.. i have send the request 2 or 3 times but it is saying that it is in process..

plz help me out, and bsnl has put his own caller tune which i want to deactivate.. just normal ring i want..
my M - [protected]..

Hi Sir,

I need to Activate only one splendid caller tune which is from the malayalam movie "Mission 90 Days" Song name is "Mizhineeru Pozhiyumpozhum...". But which is not available in the BSNL server. The song which is equal to my heartbeats.Sir its my request, please provide that song in your Search method or (engine). That means (Sms Format 56799).My Mobile no: [protected].
Plaese Sir i kindly request you to Accept my request...
"Trust in Your Service"
Thank you sir,
Jobin.

BSNL Caller Tune — deactivated of caller tune

Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account

Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account

Please deactivate the bsnl caller tunes to my cellphone no.[protected] with immediate effect without further deduction of amount from my cellphone account

Please deactivate the bsnl caller tunes from my cellphone No .[protected] with immediate effect without further deduction of amount from my cellphone account

BSNL — Caller tune is not activated

I have sent sms for the activation of Telugu christian devotional song "Yudda Veeruda" from the album "Jesus is my heart.But I did n't get it whose RBT code is BT 133480

Sir,
I am Vinod Kumar Shukla ([protected]) and I have to remove my bsnl caller tune. I have tried to remove it by sending SMS BT DCT to your customer number (56700) but to no avail. So I request you to remove it.

each day i receive a push message as
"FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

and in the evening my balance is getting deducted by rs 5...
then i receive a thanks message from 70090005 mentioning as
"thanks u for subscribing for 00:15:19 from cellone galaxy @ 01.10.10 00:15:19
you have been chargeed rs 5.valid till <-s2->"

i would like to deactivate this service at the earliest...
please help me..
MY PHONE NO IS [protected]

each day i receive a push message as
"FHM video of the day-feb 4 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

and in the evening my balance is getting deducted by rs 5...
then i receive a thanks message from[protected] mentioning as
"thanks u for subscribing to be the subscribtion services "

i would like to deactivate this service at the earliest...
please help me..
MY PHONE NO IS [protected]

each day i receive a message as
"FHM video of the day-feb 4 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"

and in the evening my balance is getting deducted by rs 5...
then i receive a thanks message from[protected] mentioning as
"you will chargeed brs 5 for download. "

i would like to deactivate this service at the earliest...
please help me..
MY PHONE NO IS [protected]

Receiving unauthorised message from bsnl cellone galaxy
each day i receive a push message as
"FHM video of the day-jan 10 2010 wap.galaxy.mauj.com/sf/sub3/psrv.php?subid=1454&spl=10756"


Iwould like to deactivate this service at the earliest...
please help me..
my cell phone no is [protected]