[Resolved] BSNL Landline Connection — landline phone dead
SSurendra Kumar Soni
I am a senior citizen of 79 years old and living with my wife, who is of 76 years age at 5/333 Malviya Nagar, Jaipur (Raj.). We are the only two persons living at the above address. I am a heart patient and also suffered brain stroke 3 times. My son is living in Newyork (USA).
I have got one BSNL landline connection No.[protected] in the name of my son installed at my residence. This is the only mode of communication with us to contact our doctors, relatives (including my son's family residing in USA) or to call in any emergency.
In the last 6 months very frequently my above said telephone connection became dead and after repeated requests at all levels it was put to order. Recently 4 days back again it became dead. I lodged the complaint and also talked to the JTO/SDO of the area, but nothing was done in this matter. It seems they are not realising the hardship we are facing in this matter.
We therefore request you to kindly look into the matter and resolve the complaint permanently.
Complaint marked as Resolved Aug 14, 2020