[Resolved]  BSNL — Landline Installation Charge

Address:

Kutch, Gujarat

Dear Sir,

As we are 10 customer together Applied for Landline connection at our home in Society named as Sahyognagar, Survey no. 3/1, Antarjal, Mundra Road, Adipur- Gandhidham.

Adipur BSNL Officials told us that we doesnt have grant for new work. so you have to do the digging & poll fitting work on your cost. We are done it as per the officials instruction.

Moreover about the new connection they are told us that, Rs. 500/- as security deposite, 200/- as cellone plan you have to charged. One SIM Card & Phone device is provide by the BSNL.

No SIM Card & Phone device are provide till date.

in first bill we found that
Rs. 750/- are charged as Installation charges +
Rs. 500/- As security Deposite +
Rs. 200/- As Monthly Charge+
Rs. ___/- As Service tax

In above charges Rs. 750/- are as installation charge but in BSNL website it shows Rs. 500/-

Moreover the installation work are done by the society persons expense & cost, than how can BSNL charge it ?

No any of Adipur official are informed us before the connection. We feel like they are done fraud with us.
We verbally communicate with the local officials but does not get proper answer.

this is the problem of all 10 customer . Pl z do the need full.

Thanks,

Bhavdeep Bhatt

Behalf of the all 10 customer of society.

[protected].