Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL — improper call setup

my mobile number is [protected]
every time i make a STD call it gets connected to another no. in short cross connection takes place i again have to retry sometimes this problem persists for a longer time and even on local calls.
there isn,t any online help provided from BSNL website.

due to this problem on every call i incur loss of money and some times get irritated.

hope BSNL to look into this matter.

BSNL — fraud with me

sir i also got message on my mobile that i m a winner of computrised lottery system from black berry company and i sent money to them ant losted hard earn money. my contect numbert [protected],[protected]

Installation issue
Dear Sir,

New wimax connection applied for 19.04.2014 and i paid for modem 1500+Deposit750+Installation charge800 and labour charge for fit the modem in roof 400, i have spend totally 3450 for broadband connection, but still no one response properly for installation.

Today they came and just five min. spend and replied as problem in your system Port/plug, but i tried in another laptop, i have faced the same issue..

Please help us to solve the issue.

Regards,
Sathish S
Hasthampatty
Salem - TN -636007
[protected]

BSNL — takes more times to recieve sms

my mobile number is[protected] but i receive an sms of my friend he has bsnl it takes more time to receive an sms to my mobile all time network is busy

BSNL — Charging 15 rupees

I am being charged 15 rupees without my permission by BSNL. I do not want this service. This is not the way BSNL should make money in a competitive market.

Thanks,
Iby

I have been have charged Rs 15 for receving love sms from BT-OVRSEA .I haven't suvscribed for that.They are charging Rs 15 or 30 every month.I also made a complaint in Bsnl coustomer care.But no response from them.They given a number ( start 0 to 1900) .I recevied a sms from 1901 as invalid request.Please tell a way to deactivate this scheme.

I am also a victim of BT-OVERSEA of BSNL. I complained bsnl customer care 9-10 times. More over each time the people are asking to make call there and hear and when i do that they are saying it is not our department. Many times those customer care associates shouted at me when i make my complaints. BSNL got the worst customer care asso. in the country. The truth is they don't know that BSNL has such a service and how to entertain the complaints on the same. When I tried the Unsub key word one more service get activated and now am fed-up of getting unwanted messages and monthly cutting of Rs.30. Please deactivate all the services of 55888

LANDLINE PHONE — not receive bill

i have not recive my landline bill of august.plz send me immedatily.

phone no.[protected].

BSNL Landline phone — heavy bill amt

i want all call details of incoming &outgoing call of no. [protected] of last 8 months because i got
heavy bill amt from last 8 months it should from march to november 2009

BSNL — not received a landline connection

i have paid full amount of security for new landline connection of bsnl with broadband connection and he gives me time for set it 1week but at that time i don't get a connection so please help me.

BSNL — Not getting Landline bill

Not getting bill every month, and poor customer care support in al Exchange.

Poor Customer Care service if we call for help line numbers. Please try to help me

BSNL,Nagpur — Bill of the month of Dec-2008

Respected Sir/Madam,
i want the transction of my bill of last month dec 2008. I am existing consumer of BSNL, Nagpur. My Telephone No. is[protected].
In bill the amount of my call metered is more than my use. Thats why my bill also goes high. Please help me in that.
Yhank You
My E-Mail : akshay.[protected]@gmail.com

MR AKSHAY, How you concluded that calls metered are actually higher than calls made by you? DO you have metering facility available with you? DO you know that call durations also matter while counting your calls? Pl. make sure and then only doubt remains do not hesitate for asking detailed call statement from BSNL NAGPUR authorities.

SIR,
PLEASE DEACTIVATE DEMAND-HUNGAMA MUSIC, GAMES, MOVIES SERVICES, WHICH HAVE BEEN STRATED FROM 10/02/2013 ON BSNL LANDLINE NO.[protected].
THANKING YOU!

The numbers I called are [protected] & 1500.

BSNL — high cost net packages

hi
recently mtnl being an telecom player had launched their unlimited downloading plan to rs 599 but till date bsnl which operates at all india has not even considered to lower their plan charges from 750 onwards . i have made several attempts in bring this information to the relevant authorities by sending them e mails but i have never got ay response from bsnl .

BSNL — VERY POOR SPEED

hi ...tis is pawan bohra from chennai....i hav purchased bsnl evdo card one month before....according to the taiff they said me tht the speed will be 2.4Mbps...atleast i should get 1.5 Mbps even if i dont get 2.4Mbps speed as none ll get the sharp said speed...then wats the use of paying 1000 rupees as monthly tariff fee while im getting only 0.31Mbps as my download speed....it doesnt gets disconnected automatically as others said in last comments.....i hav a problem with the speed...wats the solution for this problem...?pls do me good with my problem....pls mail ur solutions for this problem to [protected]@gmail.com.....

BSNL — Very poor internet speed

Respected Sir/Madam,

With Due Respect I Want to say that the service of BSNL 3G Internet in Purulia is too poor, sometimes it does'nt connects also the speed is too much slow. Tired of complaining the Customer Service, but they dont take care of it.

Please Take it seriously. Thank You

BSNL — internet speed is very low

My landline no is[protected]. I have taken broad band connection of 750 plan unlimited. The speed iam getting is only 54 mbps. Request to address this immediately

BSNL — Plan conversion not activated

My fathers number is [protected] ... from Tirupati, Andhra pradesh... this is in general plan-prepaid ..i have recharged with migration power pack voucher ..its cost is Rs. 249/-.. the plan is not converted but validity extended for 1 year...plzz solve my problem...

BSNL modem — Modem pages not opening.

When i open the page 192.168.1.1 it asks for username and password.When i entered it as admin, it continously asks me again and again and finally says "Protected Object-The object in this ROM page seve is protected".I cant even enter my modem page..help me...

BSNL — software not supporting

sir in my nokia 7210 supernova nimbuzz,and mini opera is not working so pls tell me what i do. i have call the customer care they have told that no prob is there in net. then also why this prob is comming. in other server this prob is not comming so pls tell what i do

BSNL — UNJUST BILLING

BSNL SENT LANDLINE BILL OF RS 1219.00 WITH LAST PAYMENT OF RS 420.00. BUT PREVIOUS BALANCE AND ADJUSTMENTS OF RS 1192.12 & 14.00 RECPECTIVELY PRINTED HERE HAS DELIBERATELY BEEN SUMMED UP AS I HAVE NEVER LEFT MY BILLS UNPAID OR LEFT ANY DUES.
MY ACCOUNT NO IS [protected]
INVOICE DATE 14/04/2011
INVOICE NO [protected]
SO PLEASE VERIFY IT, THANK YOU

BSNL — irrelevant charging

Hello,,,my landline numer[protected]....for this number i had a broadband connection.... in the month of oct2011 i wanted to remove my broadband services so i contacted the bsnl care....they told to submit the cancellation letter to the bsnl service center....as per them i have submitted the letter and got a call from bsnl people regarding cancellation and i confirmed the same but again they charged bill of broadband of rs.750 which was my pla...

BSNL — Broadband Internet Connection problem

Dear Sir,
I am a resident of JP nagar II Phase, the phone no is 26580129. We are facing frequent problems with the boradband internet connections over here. Kindly please look into this issue and fix if possible.

BSNL/Broadband — slow speed & change of password & ignore my ID &password

It is difficult to change my password because www.bsnl.in not open, it is very slow to open many time 30 minutes, it does not show internet speed. When I open one site to another side that speed vey slow.
Kindly solve my problem.
Rekha Datta, Phone 25428642

BSNL/Broadband — bill

i am using bsnl broad band more then 2 years

now when i change my broad band sceme from home plan 250 to combo h500
they made me a bill of above 4000 rs just because some finance officer is dum to understand the procedure of the plan


he is adding my night usage which is sopose to be free in my bill
i tried about 4 hours to make him understand the fault but he has got dam attitude
the the he is not wrong

BSNL/Broadband — Internet connectivity problem

my modem provided by bsnl company disconnects after some time it has connected to internet, i am having this frequent problem.and cant browse the internet. i think the telephone line is having the problem. authorities are required to check as soon as possible.

maine 10-12 din pahle net ki online booking ki thi.par abhi tak mere ghar par koi bh exchange se nahi aya.jab maine complaint ki to sirf 2 bar cal ayi k.wo bhi 5 baje jab office close4 ho jate hai.aaj mujhe apne father ko net par dekhna tha wo bahar hai.sahadatganj exchange me mera bhanja kai bar ja chuka hai.koi sahi se bat nahi karta.mai ab dusra net lagwa lungi idea ka.wo log roz cal kar rahe hai.

My broad band not working from last seven days and after so many complaint in customer care and local office till today broad band not working. complaint no. 2134488 and 2134624

BSNL — broadband internet

Sir,

At my demand bsnl provide me land line connection(248885) on 22 Aug.08, after this connection I apply for Broadband internet connection on 28 aug 08 . BSNL provide me internet connection on 15 sep 08 .
I have used BSNL telephone only 10 days at Augest month, and the of the broadband internet BSNL had not gave this connection on augest month. But BSNL give me anauthorized bill fo Augest 08, at this bill BSNL charge me telephone charge for whole month and also charge for internet connection.
I have contect local bsnl office and complient about this but their officer not solve my problum .

from

Nutan Singh
korba

BSNL/Broadband — Misuse of modem by BSNL personnel

I took my BSNL connection on 1st of September. I did not get the modem from the BSNL deparment near my house. I got it on September 15, 2008 and September 18, 2008 my work order was passed. My internet starting working from September 18, 2008. September and October months went by and there was no bill produced and then a bill came with my usage being shown as 4033 MB for the month of September and 6273 MB for the month of October. My rate plan is 250 startup. The first mistake is that I was not given the bill for the month of September at all which would have changed my mind for some other plan. The other problem is that my account management bill is showing my usage from September 1, 2008 to September 18, 2008 which I have not used at all as my order was passed on September 18, 2008. Between September 1, 2008, and September 18, 2008, one of your personnel has used my modem and raked up a huge bill. I want my waiver for the month of September and October. I will be going to consumer court if it is not done. If after this mail it is not done then I have decided I will go to consumer court. Please revert back as soon as possible

BSNL BROADBAND SERVICE — internet connection not working

i am not getting stable ADSL link that's why my internet not working .
i already complaint many time but they are not doing any thing about it.
my bsnl number is 2631540 from nagpur circle.

my adsl is poor.wires are disconnected often .attitude of officials is disappointing as if they dont want to run this service any more. my no is [protected]

Dear Sir,
I am a resident of Old Bus stand aklera Distt Jhalawar, the phone no is[protected]. We are facing frequent problems with the boradband internet connections over here. Error no. 691 I have complainted in distt level but Problems ara not solved.

broadband internet — connection problem

i have changed my broadband password and now i am unable to contact net..so please kindly tell me what to do now work net again..

Dear Sir,

I have my broadband connection ([protected]) which is installed on 20th April 2009, It worked only for one day, after that internet is not accessible. it is not working.

My landline number is[protected].(bangalore). The internet is disconnected probably due to a overhead cable fault. Someone please help!!!

thanks,

manmohan

how i can gain usage of my account

BSNL/Broadband — In active Broadband Connection.

Detail Of Customer- Manju Devi Bardia. (Telephone Line in her name)
Telephone No[protected].
Address- 32 Rowland Road. Kol-20.

I have taken a broad band Connection from BSNL at rental plan of Rs @250 per month. From last four months my broad band connection is not working. I have complain it serveral times to BSNL(kalighat Branch office) about the error in broad band connection but no steps has been taken to rectify the error till date. Also at the same time the broad band connection is not active from last 4 months, they are charging Rs 250 per month without any usage of Broad Band.

I also conacted the person who is incharge of rectifying the error connection in broad band, but he said "I will come when I get order from BSNL office, but if you want to rectify it who have to paid Rs 300 additional"

please help me to get justice and refund of my money Rs 1000/-

Hope u will take neccesary action.Wating for respone and action.

Broadband — internet problem

i have broadband connection of bsnl and suffering disconnection of network problem during every3 minute. every time i have to reconnect my connection and moreover i finds so many problem while accesing internet. so if possoble solve this problem and if some suggestion for me. pls suggest me about this

The home unlimited is another fraud. In the connection chart they give the connection speed is 256 Kbps. But actually you are connected to 20-30 KBps. It is restricted to 30 Kbps in the Bsnl computer system. Atleast they can allow unlimited in the 2.00 Am to 8.00 Am as allowed in 500 Combo.
In home unlimited you will get a feel of browsing in dialup only.

BSNL — internet related connectivity problem

sir we requsted my bsnl no.[protected] is that my internet is not work proper at 10 days & connectivity problem in area so will you pls solve the problem my name is sanjog kapoor.

BSNL Phone and Broadband connection — phone and internet connection not working

My name is R Venkateswara rao. Iam staying in House No. o1-1, V.V.Nagar, JSW Quarters, Toranagallu ( POST ) , Sandur (Taluk) , Bellary ( DIST), Karnataka ( State), PIN : 583 123
MY Phone No. :[protected]
Phone and Broad band line is not working from 2.09.10

My Broad band connection failed since 25th of September we already raised complaint through phone to call center they did not attended upto 30th morning after our several calls made to custermer care some come, the modem Dsl and Internet LED were off we reported as it as

In a month atleast 10 days no internet and land phone land phone , too much headache so many calls from custemer care, if raining or windy disconects at all

we are paying those days not working internet and phone

broadband internet connection — internet connection problem

I have connection of broadband from last 2 years but its not used. I have complaint many times but not responding from your nearest bsnl station so kindly i request you please accept my complaints.

BSNL — delay in landline & broadband connection

sir,
we have applied for landline and broadband connection and have paid Rs.500 on 18.3.2009.But we have not yet got the connection.There is no response also.Our REFERENCE number is 91207256 AN:92211689.PLease do the needy so that we could get the connection as early as possible.

BSNL — landline and broadband connection

I have applied for a new landline connection aat FEB 1, 2009.. its almost one year,, still i didnt get the landline.... authorities r not responding to me properly... my allotted landline no s[protected].....
pls.. take necessary action towards the authorities working in IRUGUR, coimbatore.. BSNL exchange..

BSNL Landline Connection — no dial tone

dear sir,
no dial tone in my landline connection[protected] since two days
please rectify,
thanking you,
yours faithfully,
Dr KY Manjunath

Land line — Not working - No dial tone

Dear Sirs,

My Telephone No. 26501120 is out of order.

Could you please look into this and restore immediate activity

Thanks & Regards,

B.VENKATACHALAM, ' SHYAM FOUNDATIONS', VILLIVAKKAM

Landline — no dialtone

my landline phone is dead since last fortnight n i want right now to get my complain registered thanks

BSNL — NO DIALTONE

dear sir:
my land line no is 26692648, it is not working for three days, no dial tone, no outgoing and incoming.

Land line — no dial tone

my tele phpne no is[protected]
there is no dial tone.

My BSNL telephone connection number is 24853543 at Chennai. Internet is working; but phone is not working; no dial tone at all. Earlier to this, the phone voice was very feable. Please arrange to attend to this urgently.

Thanks.
---
Regards

Sathyanarayanan R

sir
my phone deat 7 day given complen but not respons bility your costsmor sarvice centre
plz solv my proplem im not happy whith your sarvice
contect me
goparam choudhary
12 no govind chandra dhar lane
kolkata 700001
ph [protected]

BSNL Landline — No dial tone

Sir

My phone no. is [protected]. It is out of order since last ten days. Docket has been done (E-7351) but nobody has attended. Please look in to this.

BSNL — TELEPHONE NOT WORKING, NO DIAL TONE.

DEAR SIR,

THIS IS RAJENDRA NARAHARI GHARE, MY BSNL LANDLINE NUMBER[protected] IS OUT OF ORDER FROM LAST 10 DAYS.

THERE IS NO DIAL TONE.

KINDLY LOOK INTO THE MATTER AND DO THE NEEDFUL.

THANKING YOU,
WITH REGARDS,
RAJENDRA N GHARE

BSNL — Dial tone not functioning

Dear Sir/Madam,

The dial tone in my BSNL landline phone is not functional for the past 15 days. Repeated calls to the nodal officer didn't yield any result. My landline no. is[protected].

Regards,
Aryan

my on line complaint no is 02575 please not 270575.

My mobile No. is [protected]

Sir may I hope that BSNL Co. give some response to the Complaintants consumer person on pripority bases Hope reply to this effect will be given on ID cr.[protected]@yahoo.com.

dead ph. is to be repaired immediately

Yet no action taken on problem as comments given on Apr 18, 2013 regarding reparing of L L Ph [protected]

L L PH [protected] yet not repaired .Plz doneedful at the earliest.

Land line ph [protected] not repaired till today

land line phs no [protected] is dead since last 20 days