Bharat Sanchar Nigam [BSNL] Complaints & Reviews

i want to unsubscribe my mobile invester pack plz

Broadband — Not able to change password

I am not able to change my broadband password through bbsrvice.bsnl.co.in link.
And broadband connection is very fluctuating.
Also customer service is very poor.
No body answering from all contact numbers.
Initially they(Sakkardara exchange, Nagpur, Maharashtra, India) got late for providing the modem and connection.
Then they took over 2 months to provide userid/password.
Now if I wish to change my password, I am not able to change.
It shows, "userid/password is wrong, please contact your local coordinator.”
Very confused, what to do.
Please help me to solve out this problem.

Sameer, Nagpur. Pin code -440024.
([protected]).

BSNL Broadband — high rent for first 2 month

dear sir, i took bsnl broad connection 2 months yearly.it is 250 plan.i have downloaded 2-3 songs only.but in the 1st bill it came Rs.1200/-.how come this much????

BSNL — Improper Billing

i am a bsnl broadband customer for almost 1 year now.Recently i opted for a plan change(from HOME plan to 500C.)for this i had applied three months ago. since then they have not sent me any letter confirming that my plan has been changed.again they have not sent me any bill since then.now when i made an query why my bill is not coming i found out that they had changed my plan 2 months ago without letting me know that and they have made a bill based on that plan(although bill was improvised, not the official one)now i am completely dazed ..

Sir,
I had given 500c plan but you are given me some other plan please make
it sure.

BSNL — Improper billing & disconnection many times

On request for a WLL base phone with internet connection, the officer of the department
(some Sahoo) told (advised) to deposit Rs250/- for connection of phone, and Rs750/- for internet connection & no extra charges next to pay. But after 2 months send a bill of Rs1467/-( as current Rs353/- & previous Rs1114/- which is includes one month bill). On asking about clarification of the same he said that there is a hidden payment to be pay for installation, which was not as his previous commitment.
When I have paid advance Rs1000/- for both connection.( 250+750) same day
So I think either he is cheating people for getting target or the advance amount of Rs750/- has not added in the account.
So I request the department for justice before bill payment.
I attached the first bill copy I received,with this complaint.( actually second bill)
Also the internet connection

Suresh Kumar Sahoo

Dear Sir,
I started my bsnl broadband services some 6 months back for Rs. 950=00 plus service tax/per month. under annual payment scheme of rs. 9500=00 per annum with 12 months rent & 400 calls per month. I paid some 11???=00 amount against the first bill including one month rent as deposit.

Plan details are 8 gb at 4 mbps & afterwards at 512 kbps uptill month end.
i was also waived off the rent & 400 calls(units).

From the beginning i was not satisfied with the speed/service & raised various complaints from time to time without any satisfactory resolutions.

But for the April month[protected] i was charged for Rs.624.27, mentioning Rs. 603=00 for calls(459 cell units, 40 landline units & 4+8 other/special)

Phone No. :[protected],
Broadband Plan : BB-HOME-COMBO-ULD-950-ANNUAL
CUST ID : [protected]
ACC.NO : [protected]
INV.NO : [protected]


I contacted local exchange & had a terrible experience which anybody can assume.But the worst part is they insist me to pay the bill else they would disconnect after the specified time, i[censored]npaid.

I requested the higher authority by mail for which i am waiting for response.

Please do the needful & help me get the full(agreed) service for the stipulated time period without any delay.

regards,

MohmedMoin A.Gheewala

TO
THE AGM
BSNL TELECOM
KOLKATA
BARRACKPORE JONE
SUB:TEMPORARY LOCKING FOR OUTGOING CALLS ONLY.
REF PHONE NO.[protected]
DEAR SIR,
OWING TO SOME UNAVOIDABLE CAUSES I WANT TO FOREGONE MY OUTGOING FACILITY ON MY LAND LINE VIDE NO.25815653.ONLY INCOMING FACILITY I WANT TO USE TO MY LANDLINE, BECAUSE I CANNOT AFFORD MY OUTGOING CALL CHARGES RIGHT NOW, PLS DO HELP & TAKE NECESSARY STEPS WITH IMMEDIATE EFFECT. MY PHONE NO.:[protected], CUSTOMER ID:[protected]
ADDRESS: 4/4, HARIDAS GHOSH ROAD, P.O:NAIHATI, DT.24 PARGANAS(NORTH), PIN:743165, WEST BENGAL, NAME BHOLANATH CHATTERJEE

Sir, i am Suresh kunjadiya from surat, WE are using BSNL landline facility from last 5years. Now our landline no.[protected] is many disturbance from last 1month.do your complane before 5time on 198 No one responding properly. Please please help us for this regard.

Landline is on the name of
RAJ ELECTRICALS (Harshad dhakecha)
surat dist: surat
pin no.- 395008


Landline BSNL[protected]


I will be highly thankful to you.


Regards,

To
The officer, incharge
I have submitted ECS application for my M.No. [protected] & L.Line[protected] duly endored by my bankers on 24th Dec 2010 at Tirmulgherry exchange. up till now no action has been taken. Though trying to contact their office 27790023, no response on that no. would be obliged if action is taken.

THR IS NO ACTION TAKEN BY BSNL, ALSO UNABLE TO CONTACT THEM TELEPHONICALLY,

Y BSNL IS NOT TAKING THE COMPLAINTS OF CUSTOMERS SERIOUSLY

ATTENTION: MANAGER



Dear Sir,



I am suvinsajeevan, working in dubai, I have a complaint against net connection in my home that my net connection not working properly I don’t know what happened computer and modem everything clear but net connection not get it. I have took my net connection last 8 months back that time connect some days after some days automatic gone and come, I think it may be complaint phone line so can you suggest to mala exchange and come to my home . My address given below:-



MK. SAJEEVAN

PUTHENCHIRA

P.O.KOMBATHUKADAVU

MALA

PHONE:[protected]



I expect a positive approach from your side because I have already complaint 2 times mala exchange but they don’t know what is complaint the net connection.



Regards,



SUVINSAJEEVAN

BSNL Prepaid Mobile — PUK CODE NO.

SIR,

MY mobile no. is [protected] and SIM no. is[protected]. Let me know the PUK Code.

Regards,

Sandip Datta

my mobile no is [protected].before 5 days my mobile was not reciving incomming phones .your staff mr patel sir told me ursim is not working, than i buy new simcard but after five days it not acktivited, they are saying on my land line no[protected] .that ur mobil is working, u switch off it and re start, .this is my last request to all o[censored] to do some thing for it, i visited ur navrangupr office fivetimes, ur communitinon service is very poor, ur behaviour is like govt orthdex stuff, staff is not knowing re mobile services, and on reciption all old persons are working, u train them in any, voda phone, or huch com, how to give service thanking /but not hartly jayesh bhatt

mobil no [protected] pin lock pl provide PUK CODE to unlock P.RAVINDRAN

Dear sir
My mobile Number [protected] bsnl prepaid and the SIM Number :
[protected] kindly send me the PUK code Number to my e-mail address [protected]@rediffmail.com

Prepaid mobile[protected] is pin locked please help me

My mobile Number [protected] bsnl prepaid and the SIM Number :
[protected] kindly send me the PUK code Number to my e-mail address nandu.[protected]@gmail.com or send message tp my my other bsnl number [protected]

Dear sir
My bsnl prepaid mobile Number is [protected] and the SIM Number is
[protected] kindly send me the PUK code Number to my e-mail address sknaik.secr.[protected]@gmail.com

sir... plz help me to unlock my sim, can u plz telme its puk code.
my ph no is [protected] and sim no is[protected]..

sir... plz help me to unlock my sim, can u plz telme its puk code.
my ph no is [protected] and sim no is[protected]..
plz send me the puk code to my mail id lachmy.[protected]@gmail.com

Dear sir My bsnl prepaid mobile no is [protected] and the sim no is[protected] kindly send me the PUK code number to my email adress [protected]@gmail.come

sir my bsnl prepaid mobile number is [protected] please send my puk code number to my e mail address
[protected]@gmail.com

sir my bsnl prepaid mobile number is [protected] please send my puk code number to my e mail address
[protected]@gmail.com

My mobile no is [protected] please provide puk no

BSNL Vizianagaram
Sir
The prepaid cellone mobile [protected] is getting frequently disconnected and a msg 'Network Fail" appears frequently and the call charges are debited in full. The phone is in use for most of the time at Hukumpeta, Viziangaram area. Please attend to this complain immediately. The trouble is there for the last two months.
Regards
R.V.Syamsundar Rao

BSNL Landline — telephone handset problem

my telephone is in dad condition. my tele phone hand set don't work.i feel this problen 10 days. telephone department don't work on my complaint.

To
BSNL
KOLKATA TELECOM
C.D.M.A Service.

SUB: Slow Speed on Internet.

Sir, I beg to state that I have been taking very slow speed on "Dial-Up Connection" to using the internet at my Location i, e, Village- Bhandardaha, P.O- Antisara, P.S Singur, Dist- Hooghly, India. Pin- 712223. Landmark Bhandardaha Pry. School at Nasibpur Rail-Station. Using Internet Phone number is[protected]CDMA)

I am grating Slow speed on Data Transfer Rate at 2KB/s is Maxium time. My Local Exchange is SINGUR and SERAMPUR.

So, Please Solve the Situation as soon as Possible.


Date:[protected] Thanking You.

To
BSNL
MAHARASHTRA TELECOM
C.D.M.A Service.

SUB: Slow Speed on Internet.

Sir, I beg to state that I have been taking very slow speed with this EVDO card.I'm using the internet at my Location c/o vikas wankhade, 178, surveynagar, jaitala road, Nagpur 440022.I have taken this dongle from Amravati.

I am grating Slow speed on Data Transfer Rate at 15KB/s is Maxium time.
So, Please Solve the Situation as soon as Possible.

BSNL telephone service — irregular connection

I m Shantanu Srimani, address is 44/H/2 D.C Dey Road Kolkata-7000715.
Now the problem is we have 2 land line numbers[protected][protected] most of the days it not work properly... and we submitted complain regarding that so many time but the ultimate problems are never solve and bills coming as usual where as are unable to use it properly... So what should we do please help us.

BSNL — Irregular connection of internet

To
The General Manager,
BSNL
kolkata Telephones
Sir,
I am one of your service-users with the customer ID[protected]. I have opted for ‘Broadband’ facilities at my home also some 3-4 years back and enjoying the mentioned service. This service is unlimited 24 hours and I am paying the bill annually in advance.
But I am now disturbed to find that almost every day the broadband service is not available for a certain. It opens for a small period and the dialogue box shows error 678 and or 691.
Each time I complain to[protected] to have a complain number and only once the concerned engineer visited in the noon and asked me over the telephone that this is normal as there is a parallel connection.
This is no solution to my problem. I am user of the normal telephone service since[protected]. I applied for Internet service only few years back. I am not supposed to know how your technical person connects the internet but it must not be at the expenses of my normal telephone service.
What I need is ‘Uninterrupted Internet Service’ at time of my conveniences.
I applied for the service to pursue my ‘academic necessity’. Though retired but I was an ‘Associate Professor’ in chemistry and still now I require the net service badly as I am not in a position to avail the service from my old Institution.
I would highly appreciate your intervention as early as possible to get me out of the difficulties I am facing to get the net service.
Sorry to disturb you,
Thanking you,
Yours sincerely
Dr. Prasanta Chattopadhyay

To The General Manager, Cennai Telephones (South) Sir, I had Telephone Connection Numbering[protected] with Broad Band connection. The day one onwards, we have lot of problems . to continue the connections. But the Bill comes regularly. I fed up with connection. I would like to disconnect immediately. Can I move to consumer court to sue B.S.N.L. for two months defaulting Broad Band. Yours affected consumer, R.Mohan. F.F.1, I Block, Gajalakshmi Homes, Plot no; 5 & 6, Yogeswar Nagar, Chennai-600073. Mobile: [protected], [protected]

B- Fone — Phone is Dead

The Phone connection is dead at my end. On calling from outside The ring is heard going on in exchange.

Ramlal.Pasi.
F-30 Ordnance.Estate.Ambarnath.West
Dist Thane 421502
Landmark Near, New type III Gate
Phone[protected]

My phone connection number is[protected] . Iam using this landline from last two years but from last one month its completely dead no ringing tone is coming & iam work is really suffering from it, pls
see my complaint & resolve this issue as soon as possible,

Above in both comments its showing wrong landline no., pls consider this comment & rectify my problem .

I am requesting BSNL to provide that concession for govt. employers please. I am looking forward to it.

Dear Sir I was activated DND on my mobile no.-XXXXXXXX but last three month i am getting many telemarketing SMS like LM-ICICIB, LM-UPPCL LM-TRADUS and many opraters

when i was contect my oprater then he dont have any answer about this


so please give me help

Sir,

i sent a sms to 1909 for start dnd but I received a massage from 1909 that your mobile no. [protected] o[censored]p east already activated with dnd and your request is invalidated.
here after i request that I am receiving various sms ans service on my no. daily you are requested to stop them immediatly with out fail. it is my huble request.
I request from bsnl and forum as well pl look into the matter.

NE — deactivation of BSNL devotional alarms

Dear Sir/Madam,
i want to unsubscribe from bsnl devotional alarm service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected]

Dear Sir/Madam,
i want to unsubscribe from bsnl devotional alarm service.i have complained abt it in the company, they have toldd withing 24 hours u will be unsubscribed but till today it is not done.so please could u unsubscribe from this service.My mobile no is : [protected]

I want to unsubscribe devotional alarm on my mobile no [protected] & please send e- mail about deactivation

i want to unsubscribe devotional alarm on my mobile no [protected]& plz send me e-mail about deactivation. i m live in punjab .plz...?

Sir, devotional alarm has been activated on my mobile without my permision and i've tried many times to deactivate it through your customer care no. but all in vain as the no gets disconnected before dialing my mobile no.Plz get it deactivated immediatelly or be ready for the consequences. My mobile no is [protected].


S.K.Agnihotri
Agra

i am a BSNL user from mansa, punjab.having same problem on my number [protected], devotional alarm is now being deactivated from last 3 months, costumer care buddies r making me fool, every time i call they say that my complaint has been registered and devotional alarm will be deactivated in 24 hours, but nothing happens
two of my complaint numbers are F[protected] and G[protected]

beside this i wanna say the costumer care of BSNL is all mess, they dont know anything

Respected Sir,
I want to unsubscribe devotional alarm on my mobile No [protected]. I never subscribe devotional alarm So please send mail on my email [protected]@hotmail.com about deactivation.

Dear sir,

I want to discontinue devotional alarm on my mobile no.[protected].I never applied to subscribe devotional alarm.Pl.send confirmation of deactivation on my mail id as well as on my mobile..rajesh2011.[protected]@rediffmail.com