Bharat Sanchar Nigam [BSNL] Complaints & Reviews

BSNL Excel — Wrong deduction from my mobile Balance

Dear Sir,

I am having BSNL mobile Excel prepaid connection No. [protected]. I have opted for Rs 606/- power for free STD to any BSNL Landline or mobile all over India scheme which is valid for One Month. I have duly recharged my connection with Rs. 606/- on 2/12/2009.

But form today whenever I am dialling from my number to any BSNL number outside BIhar a deduction of .50 paise per minute is made in my account. I am unable to understand this, since I am having validity till 1/1/2010.
Please look into the matter rectify this at the earliest as it has already caused monetary loss inspite of paying for Power voucher.

The Call Centre Executive of BSNL gave me Complaint # 3932932 and told that the problem has been resolved and no future deductions will be made next BSNL To BSNL STD Landline/Mobile calls, but unfortunately and to my utmost surprise amount is being deducte from my mobile balance. This is reallyvery bad state of affairs.

In anticipation of very quick response.

Anurag
In anticipation of very quick response.

Anurag

I am having a bsnl no. [protected]. Whenever I call to a specific no. [protected] then it is to be said that "all channels are busy / is root sabhi line bayast hai. But when I call to other no. [protected]. then it is be easy to call. What is happening I am not able to understand. Plz look into the mater and solve my problem. Tk you.

More than a year they are simply deducting an amount of Rs.22/month.For saying Job search they are deducting from my balance.Due to this I am frustrated and found to be a mental torcher

BSNL — Deduction of main balance

I have observed ( [protected]) that with out making any call ,My main balance is deducted ,then I complained to costomer care ,after then they are not reciving any comlain ond disconnecting my call

BSNL — CUT RUPEES

SIR MY NAME IS ISHANT [protected] IS MY NUMBER . SIR I TAKE40RS RC IN MOBILE BEFORE 7 DAYS FOR FREE SMS ,BUT I HAVE TO PAY 1RS PER MSG . I WANT FULL TIME OF FREE SMS PERIOD .

Coimbatore Telephones — Land line Dead for four months

Sir,

I am Vijaykumar R from Coimbatore . My resident telephone comes under Chinniampalayam Exchange. My resident phone is dead from 10th of march 2010 to till date[protected].This is due to the Avinashi Road widening taken up for the Tamil World Classic Coference. Now that is ended on 27th June 2010. Even after that when I contacted the Telephone Exchange , they are not able to tell the specic date at which the telephone will be functioning.

The other heart burning issue is , the telephone bill comes for the full amount of Telephone rental and the Broad band connectivity charges though the meter reading says Zero for the utilised calls.There is no co ordination amoung the departments with the result even though the Chinniampalayam Exchage sent a letter /fax to the Central Billing authiority, the people handling this issue at the central office is least bothered about customer care .They say come after a week or ten days, the revised bill will be ready. The consumer stays about 30 to 40 kms away from the central office, how come they go frequently to the central office to get the revised bills. What about the travelling cost and time spent on this issue for no fault of consumer.

Why the department can't instruct the billing authority, when the meter reading says zero no need to send a bill . They can consult the Exchange concerned and sort out the billing issue.

Where is the solution to this type of treatment.

Why no higher authority is taking initiative in set wrighting the things?

This case is not only for me and hundreds of consumers in this exchange is suffering for the fast four months and still no sight of light when this apathy will end.

Sir,
My Telephone no: 0422
2529226 is dead for the
past fifteen days. In spite
of booking of complaints
at exchange no action is
being taken to rectify it. I
was told that its due to
"Cable Fault", whenever
the
no.2, bharathi park, second road, coimbatore.641043.
exchange is approached.
In the last two months in
similar occasions they
took 20 days to correct it.
As a result, my telephone
worked for 20 days only
for the past 60 days. Still,
they are claiming the bill
for telephone and broad
band as usual. Kindly
advise me what to do
next?

Dr.R.MUTHUKUMAR Phone:[protected]
M.B.B.S., D.N.B (Anes)., P.D.C.C(Cardiac Anes) Site No:29, I Street,
Regd. Medical Practitioner Thiruvalluvar Nagar,
Regd. No: 62033 Bharathiyar University Post,
COIMBATORE – 641 046.
Date 23/4/2011


To,
The manager,
BSNL Coimbatore
Bharathiyar university post
Coimbatore 641046
Tamilnadu

Dear sir/madam,

This is to inform you that my BSNL landline connection is dead from 17 th of April 2011 and our compliant number is [protected].
We have neither received any communication regarding the compliant nor any productive action taken towards the compliant

I’m a doctor ( anesthesiologist) working for G.K.N.M hospital and for other nearby hospitals .Due to the unavailability of BSNL network for a week I’m deeply affected in doing needful services in time to my patients.

Hence your BSNL network will be responsible for any problems that I encounter in bestowing my timely services to my patients

Hope you understand the seriousness of my issue and kindly look into it as early as possible

Thanking you
Sincerely yours


Dr.R.Muthukumar

Sir,

My Telephone no:[protected] is almost dead condition for the past four months.
In spiteof booking of complaints at your Kurichi Telephone exchange no productive
action is being taken to rectify it successfully. I was told that its due to"Cable Fault",
THIS FAULT Was exisisting there for 6 months & department staffs are in a failed
situation to rectify the same.Even though they have repaired the dial tone will
disappear with in one hour. Absolutly no rings - Dead Condition always

The line inspector and helper were attended my telephone Minimum 6 times.
I am an industriualist depnding up on mainly on land line is very badly affected our Company
last year turn over.The company Land line[protected] is also having the same type of problem.

Since I have no other go except to purchase a wireless set of Reliance group.
Two months back I have purchased awireless set of reliance having No: 322 3709.
My Brother in Law who was retired from BSNL service on 31.03.2011 as Senior General Manager
from Trichur.I have been conveying my difficulty to him and many many times I used his influence to
solve the Cable fault.Now that route also closed due to his retirement.

I humbly request you to intervene this problem immediately for a permanent solution.
Karunakaran Pullat / Mg Partner - /GR Industries

Sir,
Our telephone No. 2392854 is out of order since two days. Kindly attend to it and do the needful

Thanking you
[protected]

Dear Sir,
I am User of Broad band service in Coimbatore, Udyampalayam. My Telephone no is[protected] My Broadband Plan was BB Home UL 750 in the name of S. Sivakumar. I am using broad band service since from last 4 month. Initial 1 month service was very satisfactory, but after that i am regularly facing problem while using the internet. I have complained your local customer care service but they could not sole problem yet. My brother is staying in Singapore we are contacting him regularly through broad band but due to this bad service we are not able to contact through online. we are making calls through my cell hence i am planning more because of your bad service. Sir i am very much proud to be an BSNL user but i am not satisfied with service. Hence i request you to kindly solve my problem. I hope you do the needful.

Thanking you
S. Sivakumar
[protected]

Sir,
Reference :
Name: Unnikrishnan B
Phone :[protected]
Add : 3/145 A.N.Nagar
Vinayagapuram
CBE-641035
I placed a complaint regarding phon edead on 1/8/2011 on IVRS as
well orally with your customer care at Ganapathy.
But till date no action has been taken.
My query
1. Will the problem will be rectified If yes When?
2. Should I pay for the period when the service was not provided ?
If yes Why ?
( I understand that BSNL is not a charitable trust to be run
on donations. Because when you are a service provider you can only
charge for the service provided)
3. Without rectifying the complaint you give false information
(via SMS on [protected]) that the problem is rectified and the
complaint is closed. Can't this be considered as a case of cheating ?
4. Because having believed your SMS I make commitment of
delivering some work through mail I am unable to do so. So I have
incurred a heavy loss. So who will pay the compensation?
5. Whom to contact to get this problem solved.Kindly give me a
contact who will really attend the phone.
Though I understand that BSNL never bothers to reply to any of the complaints. I am waiting for a response from your side to take som alternative measures.

Please do reply since this is not one time problem but happens
everymonth and I need to find an alternative way to solve this problem


Unnikrishnan B

BSNL Coimbatore — Shifting Delay

I had applied for shifting of my telephone from Ganapathy to Thudiyalur on 5th Sept 2011. Till date this has not been done. They are making me walk up and down to both the exchanges and their call centre does not have the power to accept complaints/grievances.

Am seriously thinking of moving to a private player.

My number is[protected]

Sir,
My telephone number is[protected], I registered complaint in SIDCO BSNL Office on 27.9.2011. But still none of the tecnicians came to my home to look into the issue. If we not pay the telephone bill within due date, they put fine. But there is no response from BSNL telephone department so far. Someone has to take action against them. Especially in SIDCO BSNL office, service is very poor.

From, A.Soundarraju, My telephone no.,[protected] was not functioning for the past 30 days. It was dead or giving un tollerable noince. Totally I cannot use the phone. I gave the complaint to no., 197 daily and they will give one docket no., in the morning . By evening I will get a SMS stating that your docket no., is closed with out repairing the line. The same practice is going on for the past one week. I registered the complaint in Ttatabad II exchange and still no action is taken to set right the phone line. But as usual I will get the monthly payment bill for the unused phone line. BSNL phone is not a useful service but it is a burden for us rather than a satisfactory service. This is one sample how the Government of India under taking are functioning. Then how can we expect a good patronage the government sectors.

Sir,

My Telephone no:[protected] is dead for the past 25 days. In spite of booking of complaints at exchange no action is being taken to rectify it till now

mr.sahabudheen from salamath nagar, karumbukadai..
no:[protected]
i logged the complaint 1 week before still didnt clear my compalint..
i called ukkadam exchange also.. but still no response from them..
they r closing the complaint without clearing it.. pls help me with this..

From
R.Bhuvaneswari
17/1, T.S.Puram
Tirupur 641601

To
The Accounts Manager
BSNL
Tirupur

Sub: facing problem in making bill payment online
Ref: my land line no. [protected]

Respected Sir,

I am trying to make my bill payment online since past 4 months. I am unable to do the same. I am getting the message "username already exist". Even I am unable to register my details. Here also I am getting the same message. Just now I found, it is one of the customer in the same name "bhuvanesvari" is registered from Salem.

So, Kindly inform me what to do? Because of this problem I am always making the payment with the late fee charges.

Please reply me at your earliest.

Thanking you

R.Bhuvaneswari
mail id: [protected]@gmail.com

Landline no:[protected] Bell not Ringing

Sir,

My Telephone no:[protected] is in Bell not Ringing status for the past 1 Month. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told that its due to "Cable Fault". We have missed many clients due to this & still our problem has not rectified.

Plan Migration:-
We had 5 landline connections (2303191, 92, 93, 94, 95) in our Company, but due to poor service we have terminated 3 of the landline connections. Now we are using only 2 out of 5. We have requested for Plan Change for 2 of our landline numbers i.e[protected] & 2303195 last 6 months back under Basic Plan 99(Incoming Only). But again instead of changing the plan they terminated one of our Landline connection. After several request we retained the number. Then while Bill was generated we found they have charged an installation price of Rs.500/- (The BSNL persons have treated the plan change as new connection). Still we are receiving bill in some other tariff.

My Telephone no:[protected] is dead for the past fifteen days. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told today by the assistant in exchange yes you have come 15 days before, whenever airforce area Kangeyampalayam coimbatore exchange is approached.they tell some stories and sometimes due to luck it gets automatically stored. We find it mostly all the connections are loosely/ temproarily wired no proper apt rooting.
Please check the entire area BEHIND NELLAI TRADER KANGEYAMPALAYAMyou will find tapping is done/ jumper is put, wire is twisted and loose hanging.
IAM AN EXSERVICE MAN I FIND VERY FREQUENTLY THE LINE IS DISTURBED
K Subramanian

0422/ 2683060 is down not working since repeated complaints

My Telephone no:[protected] is dead for the past four days. In spite of booking of complaints no action is being taken to rectify it.

R.Viswanathan

Hello Sir/Mam,
[protected], this is our landline registered under the name Mr K Padmanabhan. The telephone line from the junction box to our internal devices is damaged very badly. We asked the telephone line man of our local area to look into it and never came to our place once as couple of years back we had the same problem and when asked to correct the problem he didn't even respond and we did not give deewali bonus so from then on he never came to us ever again. Are we as Indian citizen servants of these government officials? What is that we have to do now? I son of Padmanabhan will never give a damn to that man and we are treated like this. Is this what we deserve being a citizen of India?
Hope someone will take action accordingly
never thanking
Sidharth

bsnl coimbatore - phone line not working properly


Landline no:[protected] Dead
The sengundar ilaignar munnetra sangam
sengundar maaligai
vadavalli busstand, vadavalli
coimbatore tn 641041

Sir,

My Telephone no:[protected] is dead for the past twenty days. In spite of booking of complaints at exchange no action is being taken to rectify it. I was told that its due to "Cable Fault", whenever the vadavalli, coimbatore exchange is approached. Still, they are claiming the bill for telephone and broad band as usual. Kindly advise me what to do next?
Our phone is not working we are faced lot of problems kindly correct our pco line

Thank u
SIMS
vadavalli

BSNL GPRS

sir
my no.[protected] this no sim los
so lock the sim

sir
i lost my mobile
my no.[protected]
so please lock sim
thanking you
yuurs
V.Srinivas Rao
plot.502 Chitralayout
Beside M.G.Law collage
NTR Nagar L.B.Nagar
Hyderabad

i am shivaprasad

pl

sir

my mobai no [protected] not actived gprs pl sir gprs actived my mobail

Dear sir,
I had buy a bsnl krushi plan card before 1 month for high speed gprs. Its gprs speed is great but only for 20-25 days. Then, its gprs speed become so poor. Now i hate to myself that why i had buy this card.
My mobile no. is [protected]. i hoped that this sim card keeps us happy forever but it can't keep us happy for only 1 month also. I had buy 4-5 cards of bsnl krushi plan. But now i think that why don't i destroyed this all card.
Please sir take some action on this all. i requestu sir please.

Sunil Ajmera
Akola, Maharashtra

BHARAT SANCHAR NIGAM LTD — SHIFTING OF BROADBAND CONNECTION

WE HAVE SHIFTED TO A NEW ADDRESS AS PER THE COMPANYS POLICY AND REQUESTED BSNL FOR SHIFTING OF PHONE LINE TO NEW RESIDENCE AFTER ONE MONTH Mr.BAIG OF BSNL HAS NOT TAKEN ANY ACTION FOR SHIFTING THE LINE DESPITE THE FACT BOTH THE ADDRESSES ARE WITHIN THE SAME COMPANY PREMISES.

THE BSNL OFFICE RAIGARH, CHATTISGARH DO NOT RESPOND SAYING MR.BAIG IS HIGHER OFFICER WE CAN NOT DIRECT HIM, HIS MOBILE NO- [protected] YOU CAN CONTACT HIM.

top up voucher — about the offer balance

sir,
i have recharged my mobile no.[protected] with Rs 500 top up bocher .from which i have to get a balance of 600 .but only i have get a balance 445.i have talked to customer care only they gave the complain no.[protected] but till today can't solve my problem although i have recharge my cell on 30.10.2008

bsnl top-up voucher — irresponsibility of customer care

i have purchased a bsnl top up voucher of worth Rs110.i tried to recharge it 3 times.All time failed. now i got a message as "invalid voucher". i was trying to contact customer care for 30 Hrs.i couldn't succeed. what should i do.

I have recharged my mob . no [protected] by SBI online mobile banking facility at 30/04/2012 at evening 55 rupees two times but balance did not come to my mobile while 110 rupees deducted from my bank account. top up successful message came to my mobile at same time but balance didn't come to my mobile. Regarding this I talked to customer care but they are telling that balance will be refunded automatic in my a/c. but all vain.
Pls. attend it shortly.
thanking you.
From: avadhesh soarath mob no. [protected]

BSNL Broadband — data link

I wish to change my monthly home plan Rs.250/- to Rs.125/- for which sent fax to Mr.A.K.Basu, DE, Board Band Division, Salt Lake, Kolkata, reply of which is yet to receive. Please advice, how do I process the same through mail.
Pradip Chowdhury
Ph[protected]

Respected Sir/Madam,
I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every month and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected]

thanks...

sandeep kumar
chakia-chandauli

Respected Sir/Madam,
I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 15 to 30 every month and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected]


Thanks..

Shabeer Ali
Malappuram, Kerala

Respected Sir/Madam,
I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every month and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected]
thx
RP Singh

Farooqui — unsubscribe to 12555

Unable to unsubscribe to 12555
Respected Sir/Madam,
I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every week and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected].

Respected Sir/Madam,
I m unable to unsubscribe to the SMS service of 12555 which deducts my prepaid balance by Rs. 20 every week and sending devotional SMS. I have not subscribed to this service. BSNL have started sending SMS by itself. Please ask BSNL to stop this service on my mobile number : [protected].
prakash

I am unable to unsubscribe to the SMS service of 12555 (News pack subscription) which deducts my prepaid balance by Rs. 20 every months and sending news SMS on my mobile. I have not subscribed to this service at all but still sffering for the last 4 months. BSNL has started sending SMS by itself. I have lodged so many complants at the number 1503 of BSNL Customer Care and followed procedure told by them. Please ask BSNL to stop this service on my mobile number : [protected].
Prof. Raghuraj Singh, Kanpur

BSNL — Charging of Services without willing

Start of Service without request and non-deactivation of the same service of Laughter Club
Sir,
Last day I have complaint about non-deactivating the service of Laughter Club. Today when I was searching other complaints I found the same complaint. Therefore, it should be read in a modified way as stated below:

Deducted Rs.20/- without request for activation of Laugther Club with Service No.12555
A call on 28.6.2010 has been received on my phone no.[protected]. When I press key for hearing, no sound has been heared, I repeated hello, hello but no answer has been received. After some time call ended and after few minutes a message has displayed on my phone mentioning that ' thankyou for subscription of Rs 20/- for Laugther Club and Rs.20/- has been charged and deducted from my account for one month. I am surprised how can BSNL has deducted Rs.20 because I have never press any button for activiate this service. Without my activation request Rs.20/- has been deducted by BSNL. It is fraud.
Again on 28.7.2010 Rs.20/- has been charged for continuing/renewing the same service without my willing.
When enquiring about the Service from Service Centre and requesting to deactivate the same service they told SMS-"UNsublaughter club" to Message Centre from where you had got message regarding renewing/continuing the Laughter Club Service. I have two times send SMS as mentioned above to Message Centre No.[protected] on dated 26.8.2010 and 27.8.2010 between 10:25 to 10:50 P.M.and also got confirmation regarding receipt of SMS through officials of Service Centre Toll-free Number [protected]. After that I have not got any SMS as was told by the Service Centre Officials. But again on dated 30.8.2010 at 5:30 Rs.20/- has been deducted from my account. Through SMS it was intimated that 'thank you for renewing the Laughter Club Service'.
After that I have enquired the Official about that but they have not satisfied me and again given new number for deactivation. I have send SMS to BSNL on the new number but It was displayed that 'SMS sending was failed' but they have charged Rs.2/- for the same.

Earlier when I was enquiring about deactivating the Laughter Club Service the Service Centre official suggested me to press such and such I have innocently followed and after some time I have got SMS that Rs.50/- was charged for Mega Pack subscription.
when enquiring about the this Mega Pack they have not responded in a proper manner and yet not given satisfactory information about the same.
Sir, kindly do needful to return my unwilling deducted amount and conveyed my complaints to higher authority before BSNL again debit some amount from account for next month. I have also contacted custmer care spending hours but they are responding properly and giving me wrong number through which I am unable to deactivate the above mentioned service.
V.K.Devrani
Mob. No.[protected]
Kalagarh,
Pauri Garhwal,
Uttarakhand

BSNL — Deactivation of Laughter Club services

sir,
Namaste,
Kindly refer to my complaints dated 31.8.2010 & 1.9.2010 on the same subject.
In this continuation,
I was further suggested by Toll-free No. [protected] of BSNL service centre to SMS at 56300 as UNSUBJOKE and I have tried two times, Ist on 31.8.2010 at 11 P.M. and I have got message that "This service is not available at the moment, please try after some time". Again I tried on 2.9.2010 at 9:30 P.M. but I have got message that "This service is not available for your Operator" and Rs.2/- has been debited from account for the same at both attempts.
then I again asked the Service Official why this happened.
Then One Official named Sachin suggested to phone at 12630034 for deactivation and you will be charged 30 paise per minute. I asked why earlier person suggested 56300 for SMS and Rs.2/- has been debited from accounts then the Phone has been put down by the official.
sir, Please do as earlier as possible for deactivation of this Laughter Club service from my mobile
and also my account will be credited of the same account for what I have been wrongly charged.
Thanking you

V.K.DEVRANI,
KALAGARH,
PAURI GARHWAL,
UTTARAKHAND,
MOB. NO.[protected]

BSNL — deactivation of laughter club pack

pls do deactivate my laughter club package ....am being charged for this package which i didnt activate before.......my no is [protected]

BSNL — LAUGHTER CLUB CLOSE

Refer complaint number J[protected] dated 26 OCT. 10 Refer complaint number K[protected] dated 25 NOV. 10 My mobile number is [protected] BUT LAUGHTER CLUB SERIVCE NOT CLOSE AND 23 DEC.10 AGEN 20 Rs. BLANCE DIDECT

bsnl pvt — postped to priped

mo.[protected]
my father mobaile no
it postped to priped at[protected] bul sarvise not avelebal in this time to consumer

hello sir my data one plan(dial up connection modem) is not working, please send net password, user name[protected] please send me information [protected]...

I am having lot of signal problem in my mobile which is a bsnl post paid connection. With my prevous nokia mobile it will restart. When i asked bsnl customer care, they didnt explained any thing, just they changed the sim. When i went to nokia, they just updated the software. But issue was not solved. Then i changed my mobile set... but still i am having the signal issue... may be it is not restarting. thanks to nokia for their bug fixed. but bad service by bsnl corp.

BSNL SIM Card — sim blocked

My cell no is [protected] & sim card No[protected]
& I have got puk No: 44198201.

Cell is not asking puk no but shows sim blocked.

I have BSNL SIM and My sim card has blocked and always want for PUK code. Please help

Pl
Block my number sim card this no [protected].plz help me.

my addres @id
Sanjeev Chauhan
Flat no 201/C 1
Opp bsnl tower
Chaurch road
Kirkee
Pune -03
Pan card noAHXPC4430G
D O B 1/4/1974
My new bsnl no[protected]

my pin code bloked i want to know my puk code my mobile no. is [protected] my sim no. is[protected]

my pin code bloked i want to know my puk code my mobile no. is [protected]my sim no. is[protected]

my pin code blocked i wanna know puk code of my mobile no.[protected]my sim no is[protected]

my pin code blocked.. need puk code .., mob no:[protected] sim no:[protected]

my bsnl sim card is locked iwant know my puk code my mobile no.[protected]my sijm no.[protected]h

my bsnl sim card is locked iwant know my puk code my mobile no.[protected] my sim no.[protected]H.

BSNL CellOne SIM — service in ahmedabad network

Dear Sir,

My Mobile No. [protected]
I Mr. Jayraj jain inform you that when I am in Ahmedabad ( Gujrat ) I can not get Net Work last time dt. 17/09/2008 & 18/09/2008 at Ahmedabad I facing this problem
Then I contact at Nasik to at[protected] & talk with Madam Patil & contact at Ahmedabad at[protected] with Sanjay Shah Sir they trying their best but my problem is not solved so kindly solved my problem because My mother is at Ahmedabad for medical treatment .

THANKS & REGARDS JAYRAJ JAIN

NANDURBAR

Dear Sir,


I have lost my Sim card which was having BSNL Excel Prepaid. I request you to kindly block my SIM to avoid misuse of my number. Pls issue me the duplicate Sim

My number is [protected]. Please help me in this concern.



With thanks,

email address:[protected]@gmail.com
bindhu scaria

Array

BSNL Broadband — not receiving signal

Sir/Mam,

I am unbale to receive the signals of broadband for my telephone no. 246883 for the last 12 days. I was told by the department to change my modem which I did but still no signals are coming till date. If my problem is not sorted at the earlies or given a substantial reassurance I may be forced to discontinue the connection as well as the telephone no.

a sufferer

(Naveen Dewan)
H.NO. 64-A/L
New Colony
palwal
phone no.[protected]

Sir/Mam,

Government Polytechnic Dehradun has a BSNL Broadband Business Plan at telephone number[protected].Which is not working from the date of installation. We have already paid due amount in one time.Due to non connectivity Students are suffering academic and financial loss to govt and students. Please do the needful action immediately.

a sufferer

(dharmendra Prakash)
Lecturer Computer Engg.
Govt polytechnic dehradun
Pitthuwala.
Clementown Exchange.
Ph[protected]

Resp. Sir,
My broadband connection frequently go disconnect which is connected to[protected]. I lodge complaint to your deptt. of BSNL at Agra CTO Compund in regular basis. They are unable to find the fault too. Pls. help me out.
Thanx
Yours truly

not receiving link / faulty modem C2110
Sir/Mam,

I am unbale to receive the signals of broadband for my telephone no.[protected] for the last 10 days. I was told by the department to change my modem which I did but still no signals are coming till date. If my problem is not sorted at the earlies or given a substantial reassurance I may be forced to discontinue the connection as well as the telephone no.

Broadband DataOne — internet connection unstable

My internet connection works only for a few minutes and thereafter gets disconnected. Many times there is no connection at all. This problem persists despite checking all connections. Telephonic complaints are lodged with MR. Chikkanna without any response.

Will some one look in to the problem or as usual "TO HELL WITH THE CUSTOMER ATTITUDE?"