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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Mar 22, 2024
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Customer Service Contacts

Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
414
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
136
+91 11 2332 7117
70
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 615

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R
R.K.Gandhi
from Jaipur, Rajasthan
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Broadband problem

Address:Jaipur, Rajasthan

My Broandband connection is not working for the last 2 months. I have several times complaint on phone no. 1500 but all in vain. From toll free no. it is being asked to us whether complaint has been attended or not and on replying that complaint has not been attended it is answerd that it will be attened soon.
For information , I had paid one year subscription but what to utter surprise that my broad band connection has not been working...
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A
archana1974
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHEATING IN BILLING

Address:Lucknow, Uttar Pradesh

I am having broad band connection on my land line no.[protected]. In June 2010 employee of BSNL Sector-K, Lucknow Shri Khare exchange requested me to change plan of broadband to unlimited usage. for which He informed me that there will be 20% rebate as my husband is LIC employee. I have given him certificate letter proving that My Husband is LIC employee. But I am sorry to inform that he had not marked that certificated resulting which...
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G
gdsmallee
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

AMOUNT DEDUCTION

Address:Vellore, Tamil Nadu

My BSNL PREPAID CARD under VINADISARAL scheme. My amount rs.25 has been deducted from my account for caller tune. But I never requested for them. PLEASE ARRANGE TO GET BACK THE AMOUNT AND PLEASE SUGGEST FOR FUTURE WHAT SHALL I DO to prevent these unncessary things and unnecessary messages.

Kindly suggest.

MALLESWARAN.G.S.
CELL:[protected]
[protected]@yahoo.co.in...
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H
Helan Pradeeba
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Waiting for one month to get new Landline connection

Address:Coimbatore, Tamil Nadu

Dear Sir/Madam,
I am a new subscriber to BSNL.I applied for new connection on 30th July in the name of P.Xavier in Kurichi Telephone Exchange,Coimbatore-21,Tamilnadu.
They bring the instrument on 16th august and they verified the line using their instrument. They said the telephone will be activated in two days and they gave the number as [protected].
But till today I didn’t get the connection. I called to the exchange...
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Z
zita dsouza
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disruption of internet for the past 1 and half month.

Address:Bangalore, Karnataka

Dear Sir,

Ref : Tel No.[protected]
Consumer no.41952468
Home plan 250 with 2 mbps speed

This is to bring to your notice that for the past 1 1/2 months there
is a disruption of internet connection and the speed is only 1 mbps.
We would also like to inform you that we never faced this problem
ever before. We are using this internet facility for more than two
years.br...
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D
dineshranga
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

landline not working for last 1 month

Address:Hisar, Haryana

dear sir this is Dinesh ranga s/o sh. Satbir singh from barwala (hisar) , my landline no. [protected] is dead for last 1 month . i went to local office many time & registered my complaint but they does't take any action against this . .my family are very sick off this problem .so i request to u please take a suitable action regarding my problem.


thnanks

Dinesh ranga s/o sh.satbir...
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K
Kundan Mukherjee
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unwanted money deduction

Address:Bokaro, Jharkhand

BSNL has offered a package of Rs. 500/- in which customer can have free call to every BSNL no. within the LOC for validity upto one month. I have made a complain on 24.08.2010 at 5:59 PM that my main balance is keep on dedecting on calling to a particullar bsnl no i.e. [protected] of Orissa, though i have got the package recharge on 21.08.2010. I have severel times requested to the customer care to look after the matter but they are not...
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S
saju.info
from Punalur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband @ dead/ sleeping stage

Address:Pathanamthitta, Kerala

I am a staff member of Gov.. Polytechnic Vennikulam, Our problem is the Broad band taken from BSNL is dead/ sleeping stage regularly. If make a complaint to BSNL Exchange, Vennikulam, the connection would 'OK' while they were coming to the premise but after a short while the problem arises. Since it is a Gov. educational institution a broadband connection is very essential connection - for collecting study-materials, Informations...
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B
bhaskarsj
from Mahbubabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CHANGE OF EVDO NUMBER & TARIFF

Address:Bangalore, Karnataka

Dear Sir,
I had purchased BSNL EVDO CARD in bangalore for Rs 3500.00 then the tariff of monthly rental was 550.00, but when I gave it to a SDE of IMM branch, bangalore the person there has changed my tariff and number without my consent and I tried contacting all top officials in BSNL including CMD and GM through emails but it is of no use, they dont even respond and I am always told to contact some or the other person without any...
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R
radheshyam parihar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PHONE CABLE NOT CHANGED YET

Address:Ferozepur, Punjab

with due respect
sir
my landline no is[protected].but the cable is notchanged by bsnl abohar. i reported SDO room no 5 .but no reply.now i decide that i close my connection.Because of the poor coustomer-care service. there is no junction-box. cables are opened . the difficulties incriesed in rainy day.My telephone set is also be changed. BSNL abohar changed my phone with a old repaired set.this is not functioning correct....
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S
santumm
from Morinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

online Recharge not successful-money debited

Address:Srikakulam, Andhra Pradesh

Hi..
Today[protected] i have recharged my BSNL cellone mobile with 55/- and i got only 35/- talktime instead of 50/- with transaction ID- Transaction No: TXE[protected]

and this is happened 3 times in a row.

i recharged 110/-for [protected] on 14/8/10 and got 70/- talktime with Transaction ID- TXE[protected]

i recharged 55/- for [protected] on 6/8/10 and got 35/- talktime with transaction...
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A
adesh_ims
from Udaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT PROVIDING BROADBAND SPEED

Address:Gautam Buddha Nagar, Uttar Pradesh

I get the bsnl from last two months, but since starting the bsnl providers not provide the speed as they promise. now no one is resolve the problem in bsnl department i complaints this against more than 50 times and no responses. Now please help to resove my problem.
they just provide 200 kbps and they should provide 4mbps.
yogendra kumar
[protected]
D-48,sector-56 , Noida...
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K
karunaajay
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

excess usage charges

Address:Ghaziabad, Uttar Pradesh

> i have opted for the prepaid broadband plan 250 on dated[protected] for my landline no[protected].working at Hapur distt. Ghaziabad U.P.
> i have made the advance payment of Rs.2758 on dated[protected] vide receipt no.0088169 for the period 1st june 2010 to 31st may 2011.
> i have never consented for any other bb plan to bsnl except above plan for the month of june2010 onward.
> as per trai guidelines...
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Harminder Prasad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON FUNCTIONAL PHONE LINE

Address:Faridabad, Haryana

Phone no 2274681 is non-functional for more than two months. Line man Mr.Ram Kishan has visited once and restored the line about ten days ago but it again went out of order within a couple of days. Whenever we try to log in the complaint, the standard response is that it is out of order due to technical reasons. While trying on this number, we get the normal ringing, which does not connect to the telephone. Can something be done?
br...
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talanki vemkata ranganatham
from Gandevi, Gujarat
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unsubscribe wap service from 58888

unsubscribe wap service from 58888
sir i have accidentelly subscribe the wap service from 58888 . service name is HOT SIZZLERS of Hot Models from hrtrp://wap4.indiatimes.com/wapsub.htmlt=subwapmodel30&p=dd&a=1 actress of the day and they charge Rs 30 per month. now i want to unsubscribe this service but i am unable to unsubscribe this service so i request sir please unsubscribe this service my mobile no is [protected] .i...
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juliesabitha
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bill Statement

Address:Tiruvallur, Tamil Nadu

Sir,

My Landline No is 2653 2056

I Want Bill Statement Details

Thanks...
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S
shraddha jain
from Kolkata, West Bengal
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excess delay in connection

Address:Ranchi, Jharkhand

I submitted an application for broadband connection on may 22,2010.
since then i went to the bsnl office & i reminded them many times times, they also gave me written confirmation after no action is taken i emailed the higher authorities also & they mailed back telling that they will take some action and i will get the connection soon. but till now nothing happened. i m still waiting for the connection....
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pritbhanot
from Virudunagar, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ONMOBILE PACK WITHOUT CONSENT

Address:Jaipur, Rajasthan

Dear Sir
Please note that my mobile no [protected] is associated with one subscription service “ONMOBILE Laughter service” without my consent. When I called to call center [protected], I was told by your executive that this service is activated by me only. I am surprised if I do not know about the service how I can subscribe the same. But anyway I requested to discontinue any service subscription twice.
It was shocking to...
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thomas george perakathu
from Jabalpur, Madhya Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reminder of phone not working

Address:Pathanamthitta, Kerala

My Phone No. is[protected]. I have complained twice in the last week. No action is taken as yet ? Who is accountanle in this country ? MPs are hiked their salary 400%. But common man get. Raja is responsible for this. He cannot stand for common man he should quit the job immediately. BSNL is charging Rs. 180 per month. Last 14 days my phone is not working . I want to know whether I have to pay Rs.180. This is the way so called superpower...
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Dr VYOMESH CHITRAVANSH, Advocate
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deduction of amount from account of my connection 8004441751

Address:Uttar Pradesh

I m Dr Vyomesh Chitravansh , Advocate from Varanasi. i subcribed a prepaid BSNL connection no. [protected] in April 2010. generally i use this nr for my usb modem for my PC Internet connection . till july i recharged it by internet pack of Rs.225/- unlimited monthely charges. On 17th july i recharged it by internet pack of Rs 96/- monthely recharge for 1 month. but due to unnesessary reasons my net connection validity ended on 10 august 2010....
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