[Resolved] BSNL — Recharge Failed | |||
On 23/09/2011, I tried to recharge my cell([protected]) via EasyMobileRecharge by Rs. 100/- through SBI Debit Card. The amount was deduced from my SBI account but recharge failed. Kindly make refund the deducted amount to my account at the earliest. Ajay Jha Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
recharge failed
Respected sir, I recharged my mobile no.[protected] through bsnl portal for an amount 111/-on pos 15131 at billdesk txn#[protected] on 14.12.12 at 12:39 pm through sbi debit card but recharge failed and the amount will be deducted from my account. please do needful. Thanking you.
Mobile recharge of bsnl date 16 dec14 is showing under process order no[protected] tans id sbinb IG00IEPXY7
Hi Team,
More Disappointed !!
I recharged (28/7/2017 20:32 PM IST) to my mobile number (BSNL: [protected]) via BSNL portal Rs: 10 through HDFC Netbanking. The amount has been deducted but not recharged . Could you please recharge the amount else refund my amount ASAP.
Thanks,
T.Prabagaran
More Disappointed !!
I recharged (28/7/2017 20:32 PM IST) to my mobile number (BSNL: [protected]) via BSNL portal Rs: 10 through HDFC Netbanking. The amount has been deducted but not recharged . Could you please recharge the amount else refund my amount ASAP.
Thanks,
T.Prabagaran
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
We have checked your order with us and we have not received the payment from your bank for this order. This could happen due to any of the following reasons:
• Sometimes due to technical reasons, we might not receive a response from the bank for your payment request. As a result, we do not get to know the status of your payment transaction and hence assume it to be a failed payment. For such cases the recharge is not processed by us.
• Sometimes the banks give us a response that your payment transaction has failed, even if the payment transaction was actually successful. For such cases the recharge is not processed by us as we assume it to be a failed payment.
Normally in such cases money is automatically refunded to bank account with in 12 working days. We are sure that your money must have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.in.
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in