Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Hello Sir,

I am raising new complaint for the same problem. I have given an application against discontinuation of Phone and Broadband connection. Application is given on 27th July 2011, and today is 22nd Sep 2011. This is the approximately 2 month over, but I am still receiving the bill for the connection. I am very frustrated with BSNL people, then are Incorporated in nature. I had shifted to Hyderabad on Aug 1st, So An urgent...

On 08th Aug 2011, I tried to recharge my phone with Rs.110 from my BSNL Service Provider using my Freerecharge account with id:[protected]@gmail.com. I tried using my KVB Bank account the amount deducted my KVB account but no recharge, Ref.recharge order no.4663534.
Kindly look into this and send the feed back my email id:[protected]@gmail.com.

Thanks & Regards,

P.Thirupathi.
Mobile no.[protected]/[protected]....

Sir,
I am a customer of BSNL unlimited broadband service and I pay Rs. 750 every month for this but I did not get proper service from their sight. My ADSL unstable from 20/4/2011 and for this matter I docate time to time and they did not solve the problem permanently. Last I docate on 27/8/2011 and the docate no. is B7486 but they did not take any steps against this docate till now. Now I feel helpless but I pay their bill every month...

Sir,
I have msg. to register my Mob. No in Do Not Disturb category on 20/7/2011 at 18.15hrs. with sending message to 1909 with text START0 but till date the msg's of company's are comming and disturbing me as well as my important save msg,s are deleted due to capacity of mobile Inbox . Several times approaching to customer care they replied that the system will be started after 90 days as that time is also over then...

Sir,
My BSNL mobile NO. is [protected]. On 06.09.11 I've made a complaint having Sl.No. I06WB969427 regarding deactivation of ear-displeasing Caller Tune ( I've not chosen that song) and that request was kept on processing till renewal date.
They can activate the CT instantly, but for deactivation taking perpetual time. on 13th September i received an SMS about auto-renewal date of CT i.e. on 15.09.11 and chargeable...

BSNL is giving full talk time + validity in 300 or above , But i was confuse this offer is for top up or recharge, so i asked Customer Service Center about the same matter dated 21.09.11 before 5 pm ( between 1pm to 5 pm). He told me you do recharge not top up, according to CSC i recharged my mobile No. [protected] of 300 Rs., But i not get full talk time it gives BSNl to BSNL free calls for one month with zero balance. I didn't required...

Dear Sir,

I had a BSNL Land Line telephone no.[protected] on my residence with a Broadband connection. While installation of the B/B I was provided with a mail ID: [protected]@dataone.in which was being used by me for long.

Lately due to necessity I requested to the BSNL authorities for shifting of the phone to a new adjacent location (opposite House - Rented) during March 2011.

The connection was...

Hi - I moved to Purva Panorama , Bannerghatta Road, Bangalore last Nov 2010 from Hyderabad and have taken BSNL connection for my internet and landline use. Since then, my phone is dead atleast twice a week on an average for the past 10 months. They always comeup with a lame excuse that there is come digging going on and thats the reason the wire is getting disconnected. I pay Rs900 per month only for the broadband plan and I can hardly use...

Hi, I am from chennai. Shifted house from Saligramam to Valsravakkam. My husband went to BSNL office. Filled the shifting form. AE said that shifting process will be completed within 2 days, but there was no response from BSNL office. 2nd day morning we reminded them on the shifting connection ,there was no response. 3rd day my hubby again went and asked on this, they came by 3, and very much eager in getting the money for providing wiring...

I NEVER ACTIVATE HUNGAMAA MUSIC/GAME OR ANY OTHER VALUE ADDED SERVICES FROM MY PHONE/INTERNE AFTER THAT THEY CHARGE ON MY PHONE BILLING ([protected]) WITH MUSIC/GAME ACTIVATION FROM JULY AND AUGUST 2011.I VISIT PERSONALY BSNL GANDHINAGAR GUJARAT OFFICE REGARDING THIS PROBLEM. ALL STAFF ARE HELPLESS TO SOLVE MY COMPLAIN .THAY GIVE ME ONE PHONE NO[protected] FOR DEACATIVATE SERVICE. I TRY FOR NUMBER OF HOURS AND DAYS BUT NO BODY RECIVED...

on dated 20/09/2011 i have receive d message from bsnl {to my cell number [protected]}no[protected]
re 1 sotore service & rs 5 deducted by my balance i have called to bsnl custumer care for resolving the problem but they didnt give me right answer for this value added service when i sent unsub message to 54646 when rs 2 deducted from my balance & total rs 7 i have lost but i didnt apply for this type value added service i saw...

I am Gauri Gandhi staying at Row House No.3, Rohit Residencies , Baner (Opposite Kapil
Malhar Soc.) Pune 411045

Baner Telephone Exchange is not giving proper service .

My Telephone number 27290703 ....was facing disturbance since last 2 months . On 8th July 2011 I made complaint No.000914 .
Now my telephone is completely dead since past more than 3 weeks . I made complaint No 1442 ...but no...

The BSNL approved ADSL Modem AN1020-21 is the only one available and I am forced to buy that for aabout Rs. 2200/- from a private distributor. The Modem itself is apparently manufactured by a company called Vuppalamrudha Magnetics in Hyderabad. The performance of the modem is the worst I have ever seen. My previous ADSL modem worked 5 times better on the same set of lines and peripherals.
:
This is what I found. I dont know...

I had given a request in BSNL website for a new broadband connection. On the next day I received a call from a person who claimed as BSNL agent. He visited my place and collected documents along with Rs.600 money. (500 for BSNL and 100 for his agency). He didnt give any receipt for the money paid. I agree that it was my mistake to give out money without a receipt, but my question to BSNL is how can someone who is not part of BSNL could know...

Prepaid 3G Mobile No.: [protected]
Complaint Nos. (Provide by BSNL customer care):
H16WB904209 Dated 16-08-'11
I14WB991771 Dated 14-09-'11

Handset: Nokia N73
3G Signal Strength: Full
Area: Midnapore Town




After a long appeal to fix the problem about 3G data speed it not yet solved. I'm not getting the DATA Speed properly. I'm still...

Sir,
I buying bsnl 3g USB and sim card but PARASSLA Area near Puthenkad jn,Now not working good or not network coverage, I have loss my 2250 Rs ,Including sim card . Sombody exchang person told to me recharge now again i make recharge 110 top up and203 Rs eassy charge.but no benefit no network coverage. sir 3g usb will be loss to me in feature?.
kindly (1).Make sending power full signal.
(2).Giving Booster...

I am a BSNL customer. My mobile number is -[protected]- [b.Aravind] I got the message from 58888 and[protected] [Thanks 4 Using Wap Subscription Service at[protected]:40 Your total cost is Rs30} is on Every Month I am Loss Every Month Rs30 I am All ready gave more complaints in this Wap Subscription Service but not Unsubscribe Please Unsubscribe me from the 58888 and[protected] Wap Subscription Services...

Dear Sir,
On 24.7.2011 I had applied through online for change of broadband home unlimited scheme Rs.750/-to Rs.250/-vide compliant Regn.No:WCR/65109829 dt.24.7.2077.. No action was taken on the compliant made by me on 24.7.2011. But, a message is received to my cell phone to pay the bill dt.10.9.2011 for Rs.1015/- on or before 30.9.2011.

Hence, I request you to take appropriate action on...

Hello sir,
We all Bsnl Customers are fed up from BSNL network service.we do already complaint many times.But Now we want action.If Bsnl will not take any action with in 2 days.then we will change our connection.
Thanks...

I Sri Dhruba Charan Panda using my mobile in BSNL more than 4 years. Every time net work cutoff after few second.when i am using the cell both in incoming and outgoing. Every time i am losing call rates for that time period. Always network problem. In emergency other network like aircel, airtel etc are found but BSNL network is not found. please do some thing for me.
Mobile NO.[protected]
At-PO-Kabalpur, Via-Kanakpur,Dist-Jagatsinghpur,...