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Bharat Sanchar Nigam [BSNL] Complaints & Reviews

1.9
Last updated Apr 30, 2024
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Bharat Sanchar Nigam [BSNL] Phone Numbers

Toll free
1800 180 1503
655
416
1800 345 1500
252
217
1800 345 1504
149
147

View more phone numbers

Phone
+91 80 2213 3200
127
137
+91 11 2332 7117
71
75

Bharat Sanchar Nigam [BSNL] Website

Bharat Sanchar Nigam [BSNL] Head Office Address

Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath
New Delhi
New Delhi District
Delhi
India
110001

Bharat Sanchar Nigam [BSNL] reviews & complaints page 523

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Ved Pal Singh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Phone Stopped Working

Address:Meerut, Uttar Pradesh

Dear Sir,
On 23rd of August, 2011, some body, introducing himself as Mr. Shakti Singh, made a telephonic call to me and informed me that my ID pertaining to my mobile phone no. [protected] was not traceable. The conversation had become so personal that when I told him about my long outing and staying at Hyderabad, suggested me to note his e-mail address and advised me to send my ID documents afresh at his noted e-mail address which...
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B
bhavsark
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chargeable service activated without our consent

Address:Ahmedabad, Gujarat

As per the information provided to us by BSNL that they have activated the service called "Hungama" on my land line telephone no. and they have charged for it, as
per BSNL record they had a talk with my son who is a 10 years old child, and by
talking with 10 years child they activated chargeable service, I asked the proof of
talk with my son, so far they have npr provided me any proof, nor reverted to my written...
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Sreeni C Nair
from Kanchipuram, Tamil Nadu
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Hungama MoD Charge without my request

Address:Ernakulam, Kerala

Sir
I am a user of BSNL broadband. My BSNL landline number is[protected].I was a trust on billing of BSNL. But this month i saw that an additional amount of Rs.149/- has been charged against Hungama MoD(Music on Demand). When i go through old bills, it was charged form many moths back. I am tottaly not aware of this service and i called up hungama.com customer service and understood that the service was not activated without my consent,...
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M
Molly Thomas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Telephone disconnect, in spite of making Payments

Address:Karnataka

Dear Sir,

Inspite of making the telephone line promptly through Bangalore one, the telephone dept have disconnected the Landline. The telephone is dead from September 11, . The payments have been made & also I have sent them the creen shot of the pament made from the bank & still the line is not activated.
BSL take complaints online but ensures that they do not take care of complains & give telephone nos...
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S
subhash muley
from Delhi, Delhi
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Not attending phone problem

Address:Gautam Buddha Nagar, Uttar Pradesh

My landline phone is either going dead or when its working there is severe noise in the line. Further the broadband provided against thhis line rarely works. Made several complaints to BSNL ,NOIDA but no help.

I find that the response of BSNL NOida is extremly poor in attending to faults. Further they are also not taking corrective action for the frequent problem arising in the telephone....
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A
Amit9058512325
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Extra Bill

Address:Mathura, Uttar Pradesh

I just opted for a Bsnl broadband connection of ₹ 500 in which they give 1.5 gb free download during day time and unlimited downloading in night. The connection started on 20th august. I daily checked my data usage but it showed "You dont have a broadband connection. When today i checked it again it showed me a bill of ₹ 5124.23 from date 26 'september'. I dont know from where has this bill come almost instantaneously.br...
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K
ketanparekh_ce
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

without using GPRS cut main balance

Address:Ahmedabad, Gujarat

Since last 10 days my outgoing is Stopped. and balance is deducted from main balance everyday. Now balance is 0.00.
i call in Customer care Since first day of this issue still i don't get any refund or not start my out going.

i have so many Complaint number from BSNL Customer care.

i have this BSNL Sim card since last For years....
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A
Anantha Raman
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No Connectivity

Address:Tiruvannamalai, Tamil Nadu

I'm living in a village named "sathanur" near vandavasi ( Wandawash), tamilnadu..

recently BSNL has introduced the WiMax broadband facility for rural areas.

i've bought a wimax device two months back.

during the first month it worked properly, and the service speed is also good.

the next month i've started getting problems like "No Internet Connectivity",...
+1 photos
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G
g.s.r.k.sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deducting amounts without the consent of the Customer, towards unknown service.

Address:Hyderabad, Andhra Pradesh

Sir,
I, G.S.R.K.Sharma, Advocate wish to bring the following to your notice seeking proper action.

My mobile phone No :[protected].

On 04-7-11 at17.52 I received one SMS from +54000010. It reads "Thank you for choosing Humshakal. You can now see your humshakal any time you want-*** End*** "
I tried to know what is 'Humshakal' since i never choose not only that I don't...
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K
koushiksamanta85
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not getting internet

Address:Howrah, West Bengal

sir
I am koushik samanta from last 11 days i did not get internet from my EVDO data card (no [protected]),it frequently disconnect .Near about 20-25 times i made complain to the customer care of BSNL on 1502 ,but they did not take any action to my complain ,they only register my complain and update again and again.

I am totally helpless .It will be very good for me if you take an action...
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G
GURUVAYOORAPPAN
from Noida, Uttar Pradesh
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Unauthorised subscription of Monthly Music Service

Address:Palakkad, Kerala

I am not subscribed the Monthly Masti Service from the existing BSNL service. But the unwanted, foolish health tips are sending oftenly to my mobile phone from the above service and Rs. 5/- deducting for this useless effort. In this way torturing us by sending unwanted SMS. I have also sent similar cases previously. Here while I checking the balance amount, it will be deducted surprisingly. Due to this dirty approach, truely, I am fearing...
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Address:Coimbatore, Tamil Nadu

I have BSNL En Anbadan scheme SIM card no. [protected] using by me and from this mobile much amount is being deducted for unwanted facilities which i never opted.
I don't want any facilities in this phone except dial the number and receive the call.
I have made complaint earlier to BSNL, Sai Baba colony office not to charge any amount in my mobile and also I don't want any un-necessary messages and many unwanted messages...
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M
mr.deb24
from Shamli, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Changing Account Plan without Taking Permission from Consumer

Address:Bardhaman, West Bengal

Hello, I am a BSNL Prepaid “Old Anant” subscriber from the year 2006. My mobile number is [protected]. At first it was a general prepaid account and after launching lifetime concept I have converted it to “Anant” (i.e. Old Anant) in the year 2006 by recharging of Rs 700+ and the condition was that I have to recharge this account by minimum of Rs. 50 within 6 months means if I recharge my account by Rs. 50, I will get 6 months validity....
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BHUBANESWAR BARUAH
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON AVAILABILITY OF NETWORK

Address:Kamrup, Assam

I am a resident of Digaru, Dt. Kamrup, Assm having a BSNL mobile connction. There is tower of BSNL esrected some years before which remains unworkable maost of the days resulting non-avilability of network.the service of BSNL is deteriorating day by day. Temporary results are found on complaints but no permanent solution....
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T
T DONGRE
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WITHOUT REQUEST CHARGES DEDUCTION

Address:Indore, Madhya Pradesh

RESPECTIVE SIR
I AM USER OF BSNL PRE PAID MOBILE (NO [protected])
FROM LONG TIME
SOME TIME AGO EVERY MONTH A SMS RECD FROM BSNL THAT YOUR CALL CHARGES RS 30/-DEDUCTED FROM YOUR MAIN BALANCE SIR LAST 6 MONTH I AM FACING THIS PROBLEM

NOW WITHOUT REQUESTING ONE MORE SMS WORDING

ASTROLOGY BSNL ALERTS SERVICE IS ACTIVATED YOU WILL BE CHARGED RS 30 PER MONTH

AND SENDER NO...
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D
deepankargarg
from Chandigarh, Chandigarh
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undue harassment

Address:Punjab

i am deeply harassed by the services and inappropriate behaviour by BSNL.Last month in august they activated a value added service namely "my mobile tv" and deducted a balance of RS40.i put a complaint on the customer care and was assured of a solution.But solution is far away thing,same service got activated again after 7 days.Registering a complaint didnot help so i decided to put an email online as well as think of going to consumer...
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arupkundu
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failure to land line bill payment

Address:Morigaon, Assam

I am the subscrider of land phone no: JRD[protected].
But, I am unble to complete the payment of my BSNL land phone by using SBI internet facilities on 23.09.2011.The Transaction ID : TX[protected]
BILL NO: 49479129.
CIRCLE: AS-ASSAM.
SSA+ NGG.
AMOUNT = Rs 590.00.
Further,I am unable to avail internet facilities since last few days,where as land line coneection are there.please intervene into...
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chandan nm
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Broadband Connection Problem

Address:Hassan, Karnataka

My Landline[protected],i have broadband connection from 2 years by BSNL.. But the problem is Broadband DSL signal disconnection from the Bsnl ..i complianed many times to Bsnl but they didnt solve this problem.. i am paying monthly 750RS for broadband 750unlimited plan.. I am facing problem from 4 months.. i complained to bsnl number 1500... they didnt respod to my problem...
HASSAN ,KARNATAKA-573201...
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K
kkvelu
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Land Line Phone Not working

Address:Sivaganga, Tamil Nadu

My Land Line Telephone Number is[protected] which was not working for the past three days. I have registered my complaint directly to the BSNL EXCHANGE In my Town. But it is not rectified till date.Kindly take necessary action to rectify the fault as early as posible.

K.KUMARAVELU
2/1,Hari...
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srinivas mahadev
from Gaya, Bihar
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

reg. payment of landline bill

Address:Rayagada, Odisha

sir, i already paid/clear all my outstanding dues against my landline phone No.[protected] on dtd.06.09.2011. But again the recent bill shows the last month balance. please take necessary steps against this.for your kind information herewith i'm enclosing my latest paid bill for your kind enquiry.
thanking you,...
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