BSNL mobile service — Prepaid balance deducted | |||
Respectable Sir/Ma'am I am from last 2months facing problem with the BSNL mobile service. I am using BSNL mobile SIM (prepaid SIM) its number is [protected] (3G connection). BSNL company whenever and whatever amount want to deduct from my prepaid balance is deducting without any information and without any service activation. Today it has deducted 20rs., without any intimation and from 13 onwards it is deducting daily 5-10rs. If am calling on customer care of BSNL the executive just say that this service has been activated on your mobile even i have not asked to do so. If i say to the executive he/she just disconnect the call and do not provide a reasonable information. While last month BSNL deducted 30rs, and i asked customer care executive, the person said that you will get your amount within 45days. But company has deducted immediately my SIM balance. My grievance is why company has chosen ordinary people to make its profit? and, When I'll get my SIM balance back Thank you Best regards Sachin Kumar Was this information helpful? | |||
 4 Comments | |||
Comments
BSNL — Reduction of rs 5 daily
Respected sir ,I am loosing rs 5 daily . I'm getting Subscription Service message from +[protected]. Rs 5 got deducted daily . ... No action yet. Please help to sort it out
I am chattan singh jagat and i am BSNL user my no. Is [protected] . I never opted this service but they charged me 30 rupees from last few months.
So please deactivate this service as soon as possible.
So please deactivate this service as soon as possible.
bsnl prepaid 3g service — deduction of balance
i purchased new sim about 1 week ago.. it is cell one 3G sim.. i was given 100 free video calls.. but on making videocall they deducted all my balance. i m from jodhpur rajasthanCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL Mobile — regarding deducting my balance daily without uses.
i bought new SIM on 10jun2009 with 4026plan. when my service started my balance is reduced by Rs 5 to Rs 15 daily without uses. i tried several times to constomer care ([protected]) but i didn, t success. i also complaint to franchisee. but he told that to contact custmer care. so please rectify my problem.