[Resolved]  BSNL — Non functioning of BSNL telephone and broadband

Address:Sundargarh, Odisha

Its been almost a month we are facing problem due to the non functioning of BSNL broadband. We have already given a complaint to the SDO but still they are not even bothered to look into the matter. After visiting bsnl office continuously the are just telling that it will be done very soon but till now the problem has not been solved. Ours is a public service company having single broadband connection(BSNL) and we work 100% online.We are attaching the copy of the complaint letter duly received by the SDO. Thus we request you to kindly solve the problem without further delay and billing for the affected month should be made accordingly.
+1 photos
Was this information helpful?
No (1)
Yes (1)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

BSNL — NON FUNCTIONING OF BROADBAND

broadband has been installed in my land line phone no.[protected] .but it is not functionig for last 20 days .despite a lot of complains bsnl says private firm who installed it will rectify it .while that company says it is BSNL responsibilty.but in between our broadband data one is not working for 20 days .and no body is listening the complains
naveen tiwari
[protected]
broadband installed on my phone[protected] is not working for last 25 days.but no body from bsnl nor from the private firm who is managing the broadband service has come to repair it.i have to pay the monthly rent but if the dataone broasdband does not work for so many days then what is the use of it

N.Tiwari
[protected]
koushambi
gaziabad
u.p
My ADSL line of Dataone is completely down since last two weeks, i am going to the exchange for the same personally but still they are unable to resolve my issue.

BSNL DATAONE — Non- functional of internet

My echange is naigaon-Vasai road my no 2300205.
I am using bsnl dataone but from last 2 weeks it's not working Adsl line is down, for the same i have given a complaint and personaLLY VISITED ECHANGE many times. but still thses non-technical bsnl guys are unable to resolve my issue.
I am a user of bsnl broadband service- Dataone. I am having Home 500 Plan and i am not getting broad band connection for the past one month. I have raised complaint to the exchange on Sept 11, 2008.Still the problem is not rectified. Please do the needful.

LandLine Number :[protected]
Contact Mobile Number : [protected]
Sir my internet connection is sloww and some time not working properly kindly look in to this matter urgently.
Reported Problem
Broadband not working
1)ADSL modem internet LED not blinking ((UT300R2U)
2) Pondy 218 not ping from my PC
3) my PC ip and 192.168.1.1 are found ok
4) recently i am not changed any password

My broadband not working from last four week
my complaint accepted by BSNL19th Sept only
but still not rectified
my land line no[protected]
mobile no [protected]

Please do the needful
Yes thats exactly true.
I am Experiencing a Intermittent internet connection for quite a long time. I have tried calling 1500 for this problem but still no resolution for this. I wish BSNL provide a better customer service procedure and respect the customer intentions although it gets its funding from Govt.
Hi Harish !!

Myself Dheeraj. I agree to u that our BSNL deptt. is full of lazy people.

I'd also applied a new application for a broadband connection in BSNL Office at Raj Nagar (on 27th December), but there is still no procedure has done so far. 2ndly the persons sitting inside the office don't have full knowledge about the broadband services fully.

I wonder why mob is bearing the BSNL...
I am customer of BSNL broadband 250 Home Plan. During two/three months I get I'net hardly for 3 days and that too unpredictable. I complained many times to BSNL. but I found it's totally useless. Please help in this. My work is suffering.


Kamal Gupta
Phone No.[protected]
3A/62, Azad Nagar,
Kanpur
Dear Friend.

kindly visit a website www.bsnlbroadband.s5.com for your broadband problems/queries etc.Things are discussed in detail with pictorial and video formats.

Be particular about your problem(Error/Error Number).

Regards to All
I am customer of BSNL broadband 250. During two/three months I get I'net hardly for 3 days and that too unpredictable. I complained many times to BSNL. but I found it's totally useless. Please help in this. My work is suffering.
I am complaint on your service no. 1504 my complaint no. are 1689162 but not recive any responce

please oblige me

BSNL — Non Functioning

I am Alok Chaudhury,a resident of Joynaga west,Agartala. I have broadband connectivity against my landphone no 2315964.My land phone is OK but I am unable to use my broadband facility since last 15 days.DSL of my modem is found in blinking mode.Complaint stating all details is being made but did not yield any positive response.

Requesting immediate restoration of Broadband service/connectivity.

alok

BSNL — Non function of broadband

Sir
My landline number is[protected]. Broadband is not working. Complaint lodged in 1500 . Evenafter 4 days, no response from BSNL resulting inconvenience to my day to day official works. Pl do needful.

Kishorekumar

BSNL Broadband — non functioning of broadband

i have been using bsnl broadband services satisfactorily since june 2009. from june 2010 the broadband has stopped working. i have been lodging complaints on the helpline, getting docket nos, somebody calls and asks if the system is working and the complaint is closed. i again repeat the cycle the next day. this has been going on for last one month and the broadband is still not working. i have emailed to the concerned dgm's but have got no response. they also do not pick up calls to their mobile phones. i am at a loss as to where to address this problem. as a last resort i will have to surrender this connection and may be file a case in the consumer forum.
shalabh nagar tel [protected]
yup, you are not the one, this problem exist ALL OVER INIDA bsnl customers.
I'm making complaint, shouting customer care persons thousands of times since june 2010, no action have been taken place. somebody please do some thing to get it up..

BSNL Broadband — Non functioning

I am having a broad band connection from BSNL for the last six months. I have tried the bsnl customer care for registering my request for attending complaints and no proper attention either for lifting the phone or by other means. My land line no is 288 0498. Though i am paying for the internet services but i am unable to utilise because of the connectvity and login issues.

Broadband services — Non Functioning of Broadband

The Broad Band for fixed line[protected] is not working for last one month. Service Engineer has attended but could not rectify the fault. The bill is generated on full amount ie for broad band and usage charges for fixed line.
Kindly take necessary action to rectify the broad band immediately.
I ( Sri Sachindra Nath Majumber ) am the holder of land line Telephone bearing No. [protected], Account No. [protected], I have paid a sum of Rs. 4427 on[protected] for one year service but from December 2019 my said Telephone has become disorder / fully dead . Kindly restore my Telephone Line with urgency basis . My mobile No. is [protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15953
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information