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[Resolved]  BSNL, Patna — Not listening to complain of Dead phone

Dear Sir
On behalf of my father I am lodging this complain as he is a brain hemorrhage patient and our BSNL landline connection is in his name.
Last year my basic phone (No.[protected] went dead. Inspite of my registered complaint it took about a month to get it functional. But BSNL have charged the rental fees for the dead period. After asking for the adjustment 2 to 3 times I left the things in fear that they might again disorder my telephone connection.
Again my phone is dead from last month i.e., March '08 and my complain no. is SKP00735. Inspite of repeated reminder my telephone is still dead though there is no cable fault.
My mother is too a patient and is suffering from blood cancer.
Through telephone we used to be in touch with Tata Memorial Hospital, Mumbai for medical monitoring.
More over telephone is the only source through which they can share their suffering with relatives.
In absence to telephone connection they are moving to the state of depression which is very harmful for their health.
I have already mentioned the condition of my parent to BSNL .
As I do not see any other way than to lodge a complain to Consumer Forum.
I can't play with life of my parents nor do I let any body to do so.
In compansation of mental agony we are facing every now and than by BSNL, Patna, I would like them to pay at l east 25 Lakhs to my father.
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Aug 14, 2020
Complaint marked as Resolved 
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Not listening to complain of Dead phone
Dear Sir
my land line phone is disconnected from last one and half month, regarding this i have complain one months before complain no is PT 23907and my land line phone no is[protected], but still no body is ready to understand my problem, due to this i am facing so many problems.
Dear Sir
I am a senior citizen ( 82 years old) and my land line phone is not working since 28th May 2008. Regarding this my complain no is PT 24843 and my land line phone no is[protected].

I have also tried to contact GM and PGM's office but concerned officials do not come on line. No body is ready to understand my problem, due to this i am facing so many hardship.

thanks.
SAME PROBLEM I HAVE.SINCE MY PHONE NO.[protected] IS DEAD SINCE LONG TIME BUT NO BODY IS TAKING CARE OF THAT IN TELEPHONE EXCHANGE.
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My phone is dead since a week and complain has been done. But till now its not resolved. Teleohone number if[protected]
My phone is dead since a 20 Days and complain has been done. But till now its not resolved. Teleohone number if[protected].
In this regard i approch to DE, Rajendra Nagar, Patna several time, but not resolved.
Pl.do needful in this regard.
Anil
I am apply for restart broad band connection on phone no.[protected]. I am apply form for broad band conection three times but not response.

thanks
Ajit
Pratibha adv. pvt. ltd.
since last 2-3 months my telephone is not working properly. some times dialtone is not coming, sometimes line in dead condition. so many time i have complained but still my telephone is not working
my ph.no.[protected], address : b-04, 2nd floor, grand mitra apartment, tara hospital lane, bank road, patna, bihar

kindly do the necessary action at your earliest

BSNL — Phone No. 0612-2370277

My phone no.[protected] is dead since 10 day. I talk to concern SDE ( Mr.Ranjan Kr. ) on his mobile no.[protected] several times, but not take any action in this regard . Kindly take nessesary action in this regard .
thanks.

Anil
dear sir,
my landline[protected] is dead since one month for this i have a lodge a complain, but still no one is going to hear it. the basic complain is there is ring tone and dial tone... but my net connection is ok. for this i am facing lots of problem. kindly hear it and do the needful.


thanking you

















9 isit.
instead of repeated complain my phone( no 2571941) is still dead. no one is here this...
Telephone no.[protected] is not proper way work of internate. Regular connectivty is not maintain this telephone. This telephone internet complain Bsnl costomor care and local exchange Anishabad beginig of telephone connection since six month. Always not mantain DSL light. i request this problem immediate solved.
I am surprised that bsnl, broadband is sitting idle on my request, despite of paying unlimited internet connection no rquest has neen materialised.My telphone number is[protected], I am unabl;e to talk to my parents in india I thgought it would be rectified by now.I again making you last request to do need ful
Thanking you
apverma, troronto

BSNL , PATNA — DEAD PHONES

DEAD PHONES - REMINDER FOR REMEDY
PLEASE REFER TO OUR EARLIER LETTER DTD.[protected] ADDRESSED TO SDO, PHONES .PATNA.
FOLLOWING IS THE ENTIRE LIST OF TELEPHONES CONNECTIONS WHICH ARE DEAD FOR MORE THAN A MONTH : 2215356 ; 2227008 ; 2214416 ; 2231049 ; 2233583 ; 2231098 ; 2227001 ; 2203501 ; 2231060 ; 2234114 ; 2225813 ; 2221071 ; 2231098 ; 2233583 ; 2232368 ; 2911031 ; 2214610 ; 2214601.
tHIS IS A gOVT. OF iNDIA ORGANISATION AND OUR MOST OF THE ACTIVITY DEPENDS UPON COMMUNICATION THROUGH PHONE / FAX. tHEREFORE, OUR ENTIRE ACTIVITY HAS COME TO A HALT AND WE ARE INCURRING HEAVY LOSSES.

BSNL Broadband — TO_COMPLAIN

bad customer service

Respected Sir/Madam,

I am a bsnl user for the past 20 days.My number is 22862731.My broad band is not working for the past 20 days.The officers were not responding for my complaints.

Thank you.
Regards,
CHETAK.BHIMANI
Dear sir,
I am very upset by the behaviour of BSNL, Patna, officials, I am harassing by them from last 2 month. Iam very sorry to say I am harrassed by BSNL patna from last one and half month.Nobody is listening my problem.MaY I knowis anyone in BSNL who will be able to solve my problem.
I have to inform you that I am having the BSNL landline connection (Tel N[protected] from last 15years in patna. I had lot of faith in BSNL. But I, am very sorry to say due to avoiding attitude of BSNL my telephone is not properly working from last 3 months.

Presently my telephone is dead from 18/may/09.The Complain N0 is -KHB: 51028, Date-19/may/09.

Due to irresponsible behavior of BSNL department I am very upset and suffering from mental distress. I have also met to concern SDO, but no action has been taken. I have only this landline is option for me to be in touch with my children and relatives.



Here I am requesting to you all the BSNL officials kindly take this matter seriously and try to solve my issue.



Thanks

A.K.Nand Kuliyar

Tel-:[protected]

Sector N0-1-L/1

Behind yadav timber

Kanti Factory road

Mahtma Gandhinagar

Kankarbag

Patna-800026
My telephone Number[protected] is dead. not having dia-tone or in-coming but there is asurprise that the broad band is still working with little problem.
Is there is any way to solve the problem or it will continue as it is ? The bsnl personel siting in A/C room and thinking problem on ground will be solve by the pity line-man only.No any officer visiting the site. that's why the contactor who are doing underground cabling work, putting the cables just below the earth, in-stead of 4' deep. the official are blembing the worker working on road construction.
please stop the habit to blem the other. improve your self and the service must be provided to the customer who is paying for this.
i hope the problem of my telephone will be solved sortly
(1) I am apply for pre-paid to post-paid conection on15.07.2009 with Rs-1110.00 in cash,
Receipt No- 23651/15.07.09, SL.NO-7574, Cellone seem No[protected].
(2)My mobile-phone's outgoing and incomming call stop on 18.07.2009.
(3)Today 22.07.2009 my phone is NOT RESTORE.
Plase take action for RESTORE my mobile URGENT, and any problumb call me other phone No-[protected].
THANK YOU!
Your's faithfully

Krishna Gopal Prasad
230/A Ray Ram Briksh Path,
Neharu Nager -Patliputra calony.PATNA-'13
Dear sir
[protected] sir this no out going full deatails i want now pls sent me.
Thank's
Sir,
I want to know that is it possible to pay bill online through internet banking
Sub:- Complain against Telephone No. 2592657
D/Sir,
with reference to above mention subject i am to say that my Telephone No. 2592657 is out of order since one month. In this regard i meet SDO, Khajpura and lodge a complain in 198 but sorry to inform you that above complain not intertain and that complain wave out.
So kindly look in to the matter.
Your's,
Ashok Kumar Ambashtha
105, Mundrika Palace,
Aarrah Garden Road,
Jagdeo Path, Patna.
Tel.No. 2592657

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