[Resolved] BSNL Prepaid Connection — Unsubscribe Caller Tune from my no.
My mobile no. is [protected]. I am from Siliguri, West Bengal. Few days back unneccessarily caller tune had been activated in my number although I have not asked for that. Now after calling to the customer care ([protected]), they are telling it is not possible to disconnect it from their side and I have to send a sms typing UNSUBSCRIBE to 56700. Even after sending the sms my caller tune is not removed. Even if I have not asked for that why should I have to disconnect from my side? and after 30 days automatically amount will be deducted from my account. I want to close it as soon as possible.
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Aug 14, 2020Complaint marked as Resolved