Bharat Sanchar Nigam [BSNL] Complaints & Reviews

bsnl CHHATTISGARH PREPAID — NOT ABLE TO MAKE ISD CALL

COMPLAINT MADE TO CUSTOMER CARE ON 24 AUG - NO ACTION

MY MOBILE NO [protected] NOT ABLE TO MAKE ISD CALL FROM RAIPUR (CG)
I WANT TO MAKE CALL FOR OMAN

sir..
i want ti inform that i am customer of bsnl prepaid mobile..
but the message to the any no which is started from 8 is not delieverd...like +918XXXXXXXXX
so, please solve the problem soon...
thwnks...
sijin jacob

sir..
i want ti inform that i am customer of bsnl prepaid mobile..
but the message to the any no which is started from 8 is not delieverd..please my details and send my id teenangel.[protected]@yahoo.com (in)...like [protected]so, please solve the problem soon...
thwnks...
Rohit kapoor ...

sir..
i want ti inform that i am customer of bsnl prepaid mobile..
but the message to the any no which is started from 8 is not delieverd...like [protected]please my details
so, please solve the problem soon...
thwnks...
angels

dear sir
my mob.no. is [protected] currently i m in hirmi raipur c.g. i m facing network problem since very long period i have complaint many times to customer care but did not given solution. Here every bsnl users are facing same problem, here bsnl tower is present in half km radius but still problem is persisting. we are thinking to stop your services if problem will not rectified within one week.

thanks

sudesh pathak
[protected], [protected],[protected]

dear sir
my mob. no. is [protected] currently i leave jaipur. iam try and try for use enternet but it is not start and your scheme in 6month landline free it is also not started so given solution & take some action.


thank you


rahul

Sir,

My Number [protected] and i want to deactivate my hello tune. please do the needful as soon as possible.

Thank you

Packiremohamed.M

How can I deactivate bsnl postpaid callertune?

How can I deactivate bsnl postpaid callertune? my mobile no [protected]

I am trying to make call and complaint to bsnl on 1503 from last 2 weeks, but no one is picked up call, actually i would like to deactivate callertune, my postpaid no is [protected], kindly do the needful.

I am unable to deactivate/unsubscribe the bsnl tune in my mobile No. [protected]
Please help
From:
A.C.Gurunath
Email: gurunath.[protected]@gmail.com

I have broadband connection with phone no.[protected]. This broadband connection is working at its will. I do not remain sure that it will work. The bill should contain the no where i should contact for any enquiry related to non function.
I have tried [protected] but i hear only the ring voice. I t is really a tough job or a test to your temperament to get the call through.

MM Gupta

not revcieving bsnl signal

not revcieving bsnl signal

I have broadband connection with phone no.[protected]. This broadband connection responce phone line busy eror 676 plz solve my problem

Dear Sir,
Our Broadband is not working properly since the time the underground cable was ladid about one manth back, evry evening the boradband shuts down and then the IPTV also does not work and it is a problem when the net and TV both dont work. I have lodged so many complaints but to no avail. IPTV people say it is a BSNL problem and BSNL people say it is because of IPTV.
Please do something.
My tel number is[protected].
Thanks

I have a broadband connection at home on land line #[protected] since the very beginning of allotting broadband connection at Annamanada Exchange falling under Mala. Further I have a e-mail Cafe at Meladoor where I have a broadband connection on # [protected]. While the former was connected at very early stage, the latter got connected recently so to say in the year 2008. Thereafter, there were many connections given within this area until which time, there was no interruption of NET light disconnection from the modem at home as well as at my Shop. Many a time I complaint and the concerned personnel visited but in vain.

Further, I would like to mention here that I am being contacted by many from within my area about the same problem they are facing. So it is not only a problem with me alone but also with many. Therefore, it is a crucial problem that we are all facing here cautioning you to improve your service.

Can I expect a responsible reciprocal action from your end to correct your otherwise maligned service?

Sincerely yours/K S Vijayan

Link Failure is far too often - cannot continue with this.

Broad band not working

My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??

My bsnl broadband connection almost dead since 2nd august 09. No answer from mala exchange helpline number. I directly approached to the JTO and gave a written complaint regarding broadband connection. Then they replaced the modem, but internet not getting. I am paying Rs 500/ in each month. Is there a way other than telephone adalat to rectify this problem??
My Phone no[protected]

i m gurpreet singh bains . our tel. no. is [protected] distt. hoshiarpur . i have bsnl broadband . i have big problem in my braodband .
its not working last 7 days
. i have paid telephone bills freely
please help me for work in broadband .
thanks

D/Sir,
I am using BSNL Broadband Unlimited Plan since last forteen months. From last few months broadband is not connecting properly. I contacted with broadband section, They are telling that there is no problem from their side. As the modem DSL is not stable, I have complaind several times to telephone exchange, they are not taking any step to check the cable line, they only call me and told me some steps but my problem is as it is. My telephone No is[protected],
I hope that you take necessary action
Thanks.
O.P.Gaur, [protected]

mera broadband connection 2 maha se band hai please use chalu kara de
[protected]


manoj vaishnav [protected]

I HAVE A CONNECTION NO. [protected] WITH THE NAME & STYLE OF LOKESH KUMAR S/o SHRI BRAHEM PRAKASH UNDER HEAVT ELECTRIC LINE BRIJ VIHAR COLONY MURAD NAGAR.
WITH THE ABOVE SAME MY CONNETION IS NOT WORKED FROM LAST FOUR MONTHS. I HAVE COMPLAINET NO. 31 ON DATED 13-07-09 & PRESONALLY VISIT TO LINEMAN MUNSILAL MANY TIMES AFTERTHAT THE POSITION IS NIL. IF MY CONNECTION CAN'T BE REPAIR WITHIN SEVEN DAYS, KINDLY DISCONNECT THAT AND INFORM TO ME AT [protected], [protected], [protected] & [protected].

The security deposits for the nos.[protected] &[protected]MNP from BSNL to VODAFONE) have not received. both have been surendered in August 2011. For future communications you can call on[protected]Pankaj Surana)

Dear Sir,
My Landline No.[protected] of Village-Khandap, Tehshil-Siwana, District-Barmer, State-Rajasthan
i have cut down/ Cancel my LAND LINE connection on 26/11/2012 after payment of all due bill at Village-Samdari ( Telephone Exchange ) District-Barmer.

As per the office i have to receive my deposit cheque with in 3 Months but after completing the 4 Months and
few days still i have not received my refund.

Kindly Requesting you to provide me my balance refund from BSNL Barmer.

Thanking You

The security deposits for the no.[protected](MNP from BSNL to VODAFONE) have not received. It have been surendered in August 2011. For future communications you can call on [protected](Brajen Hazarika)

Speed is veryyyy lessss

I Am using bsnl nic card purchased from bsnl SDO office nadaun(device is ZTE EV-DO NIC CARD )[protected].
its speed is very less in my area
village BANTERA (NADAUN), City HAMIRPUR, State Hamchal Pradesh. every 15min my net service has been disconeted problme..., .
it will not provide even 100kbps of download speed, so please make changes to saticify users, because the network speed is too slow, not even good service, but we expect better service even after launching of 3G services please increase speed and constant signal.
AND please, ., ., . verify my bill.. you send me incorrect bill from last seven month's. and send me a correct bill...

thank's...

I am owner of BSNL landline connection at Panipat, Haryana. connection no is[protected]
on same number, I have bsnl broadband connection.

Every time when I try to connect internet friquently ADSL lndicator is become off. After trying a lot of times, it comes again

I complain to JTO, (Mr. Chohan) of Sector 25, HUDA, Exchange. Panipat many times but they can't solve problem and never visit my place to solve the problem.
so, still today they can't solve this problem
please do somthing to solve my problem. Consumer no.[protected], Panipat

I have travelled all over the world with very little issue, but come to Chandigarh and your phone stops working. Amazingly masses of data travels round chandigarh but obviously the mobile network here is absolute pants.

sir i praveen kumar wants to tell about my problem that i don't want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
Please unsub this sunscriptionfrom my cellone connection.

I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly 07/08/2009.
After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
I conferm many times to costumer care for this problem but here is no solution.
Now i want to deactivate this service .
please help me .
Thank you.

Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
Please unsub this sunscriptionfrom my cellone connection.
thanking you.

Sir I praveen kumar wants to tell about my problem that i want to unsubscribe this pakage of wap1.indiatimes.com .subwapactress. I have allredy given an information about my problem to the customercare.There is no solution there. I have lost 50 Rs. from my ballance cause of this. My number is [protected].
Please unsub this sunscription from my cellone connection.
thanking you.

Sir I am J.Hmingchunghnung, my mob.no.is [protected] want to unsubscribe the package of wap1.indiatimes.com subwapactress immidiately.Even after many complaints to the customer care but keep chargings me Rs.10/- per week.So please do the needful.

I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly july-2009
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me .

I get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly 07/08/2009
After this amount of Rs.10 reduced every week .So I have reduced about 60 Rs.from my ballance.
I conferm many times to costumer care for this problem but here is no solution.
Now i want to deactivate this service .
please help me .
Thank you.

get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly july-2009
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me .

I got a service msg on my mob. no. [protected] from 58888 &activated weekly since last 3 weeks by deducting 10 Rs every week . No help from customer care. now I WANTS TO DEACTIVATE THIS SERVICE. Please help me THANKYOU

Sir,


My self Paramanand Vishwakarma get a service message on my mobile no. [protected] from

58888 or web address htttp://wap1.indiatimes.com .

The subwapactress pack service is activated nearly 23/08/2009.

After this amount of Rs.10 reduced every week .

I conferm many times to costumer care for this problem but here is no solution.


Now i wanted to deactivate this service .

please help me .

Thanks.

My self Mr. Paramanand Vishwakarma

I get a service message on my mobile no. [protected] from

58888 or web address htttp://wap1.indiatimes.com .

The subwapactress pack service is activated nearly 23/08/2009.

After this amount of Rs.10 reduced every week .

I conferm many times to costumer care for this problem but there is no solution.

They did not help me and not give any deactivation process.


Now i wanted to deactivate this service with your help.

please help me...

Thanks.

My self Mr. Paramanand Vishwakarma

I get a service message on my mobile no. [protected] from

58888 or web address htttp://wap1.indiatimes.com .

The subwapactress pack service is activated nearly 23/08/2009.

After this amount of Rs.10 reduced every week .

I conferm many times to costumer care for this problem but there is no solution.

They did not help me and not give any deactivation process.


Now i wanted to deactivate this service with your help.

please help me...

Thanks.

am facing the same problem for the last 2 months, have not been able to deactivate it...its become a harassment and an unnecessary botheration...is there any way to unsubscribe from this diva service of indiatimes...

my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The wap subsciption pack service is activated for one month
Now i wanted to deactivate this service
as soon as possible
thanks

My name jitender. i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The WAP actress pack service is activated nearly 27/08/2009.
After this amount of Rs.10 reduced every three or four day.
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me sir.
Thank you.

Hi my name jitender. i get a service message on my mobile no.[protected] from 58888 or web address htttp://wap1.indiatimes.com/wapsub.html?t=subwapactress&p=dd&a=1 .
The subwapactress pack service is activated nearly 27/08/2009
After this amount of Rs.10 reduced every three or four day .So I have reduced about 110 Rs.from my ballance.
I conferm many times to costumer care for this problem but here is no solution.
Now i want to deactivate this service .
please help me sir.
Thank you.

deactivate web service of 58888 on mobile no [protected]

my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The wap subsciption pack service is activated for one month
Now i wanted to deactivate this service
as soon as possible
Thanks

My name Naveen.
i get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The WAP actress pack service is activated nearly 10/01/2010.
After this amount of Rs.10 reduced every three or four day.
I confirm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me sir.
Thank you.

I get a service message on my mobile no. [protected] from 58888 or web address htttp://wap1.indiatimes.com .
The subwapactress pack service is activated nearly november 2009.
After this amount of Rs.10 reduced every week .
I conferm many times to costumer care for this problem but here is no solution.
Now i wanted to deactivate this service .
please help me .
Thank you.

BSNL Broadband — no proper signal

dear sir,
We have taken bsnl broadband connection from last month and from past two weeks there is no proper connection .Always the SIGNAL FLUCTUATES so we are not able to access the internet.Kindly get a solution for this problem .even the local authorities have behaved in a neglecting manner and have not responded to our complaints.

i alredy compalint for this signal ican't cal from gmail some times signal comeing going that way pls help me

My no.is [protected] n i didnt subscribe for FHM VOD, but charges of Rs. 5/- deducted from my account every day.its the 5th day n i have allready lost Rs. 25 .I m really frustrated now. So, Please deactive the service from my mobile number immediately.With regards, SUSHIL PAL

Do you want to unsubscribe FHM VOD ?

Then go to

http://wap.mauj.com/sf/sub3/unsubid.php?subid=xxxx

OR

go to

http://wap.galaxy.mauj.com/sf/sub3/unsubid.php?subid=xxxx

("xxxx" is your subscribtion id which you will get on the FHM VOD service message)

EXAMPLE : if your service message is like http://wap.galaxy.mauj.com/sf/sub3/show.php?cid=3890&subid=848

OR

http://wap.mauj.com/sf/sub3/show.php?cid=3890&subid=848

(for above link subscribe id is 848)

A mobile chat site

http://arawap.net?r=dinobandhu

i am wilson r. i want to unsubscribe from fhm vod. i didn't subscribe to it.
so please unsubscribe me from the service.my no is [protected]

It has been more than two months since I have applied for a new Landline connection at Kaikhali, PO: Airport, Kolkata, but nothing has been done till now. I have had given 'N' number of calls to the nearest exchange, SD officer in charge and even registered a complain with the Public Grievance officer but to my plight, no-body gives attention to it.

Work Order No: KKR/N/GG/08-09/0775.

sir
i applyfor new connection[protected] at i.d.p.l exchange rishikesh.thish connection approved at[protected]. but after 45 dayes they will not connect this connection.i talk with s.d.o of exchange but they will not give me satisfaction & there a empoly Mr. CHORASIYA ji was talking me very badly words.so sir please as soon solve my problem. my mobile no is -[protected]
THANKS

I had tried to get a new land line connection from BSNL last year. I had filled the form and all formalities and was waiting for my Land line connection to implement. but it didn't and the officials said that we cant give you a connection in the locality until and unless someone else remove his/her connection. Same reason was given this year too. They don't want to lay a new connection. Its pathetic for such a big company and in a city like Jodhpur (Rajasthan). I cant have a land line connection in the city. Please help me. i badly need it for my home and also for internet facility.
My Email id is- [protected]@yahoo.com
my address is
181, Kanahiya Nagar, Shikargarh
Jodhpur, Rajasthan-342001

I have applied a new landline connection since past 20 days now.not yet came . Lead number is 124739

dear sir
im from vizag applied for new land connection on 2/2/2014.Till now no bsnl official gave connection .Becuase of no time i have applied it on internet .A person approached me and collected money and next day he gave me the landline no .but coming to connection no response from them.my alloted land line no is [protected]

The representative from BSNL called me personally and collected application form together with registration charges of Rs 500/- in cash about one year back.( I do not remember the exact date ) ie in the month of July 2014, promising that the new connection will be provided within two days time. I have been reminding now and then but they are callous and gave impertinent replies. I was driven from pillar to post. Recently upon contacting, they gave me two numbers one by name Uma[protected] and another one by name Ashoknarayan [protected]. These people have no patience to hear the complaint. they gave a routine answer that they will look into this. I wanted a new line in the name of my son NRI Thotapalli Saiprasannakumar, No:125, @nd cross, Rain Bow Drive, Sarjapur road, Carmelarampost, Bengaluru 560035. There are already 2 land line connections none with internet connection another number in the name of Padma and the internet connection is in the name of Thotapalli Sreenivasamurthy, [protected] and another number is 25831125, in carmelaram exchange.Will you please atleast take some concrete action in this regard or you too would take it easy and give a routine reply " we will look into the matter"

i have 500C combo plan .with 175 call free
how can i know how many call i have done before end of month

i have 500C combo plan .with 175 call free
how can i know how many call i have done before end of month

gprs related complaint booked on11 th december complaint no.is KT[protected]

Hi,

I am using GPRS-99 from the last one year.I had no complaint against it.But on Monday[protected], wnen I was browsing internet in my laptop, Rs.119/- deducted from my main balance.Though I had activated GPRS-99 on 14-Dec-2009.I have already given a wriitten complaint to the SDE, Dhenkanal and also registered a complaint through the customer care and the complaint no.is - 3984654.Till now I don't get any response from anyone.Please kindly solve my problem and refund my money back.

BSNL GPRS PREPAID 99 PLAN ORISSA.Dear sirs it has been observed few month that gprs net didnt work properley and net is going to slow day by day and signal strength is poor day by day BAMPADA TOWER CHHANPUR BALASORE ORISSA.So kindly arrange to rectified as soon as possible

when i connect to bsnl gprs .always show network errar problem.and provider give me very slow internet speed.pls slove my problem

BSNL — GPRS related

Sir,
I am a BSNL (postpaid) GPRS (Plan 249) customer. Now I want to deactivate the same. I sent the request for deactivation via SMS (GPRSDE to 53733) as given in the BSNL website for several times, but nothing happened. Please advice me on the same.

SIR, BCOZ O[censored]R NUM IS POSTPAID U HAV TO GIVEN REQ DIRECTLY IN BSNL CUSTOMER SERVICE.

sir
iam reciveing onmobile messages from number 12555020.I want to unsubscribe it.
please do the necessary whatever required.my mobile number is [protected].please take actions as soon as possible.

sir
iam reciveing onmobile messages from number 12555020.(12555) I want to unsubscribe it with immmediate effect even there is a time up to 20th of this month and deduction Rs.20 is permissable.please do the necessary action whatever required.my mobile number is [protected].please take actions as soon as possible.this is third reminder.

by thankying you

sir
iam reciveing onmobile messages from number 12555020.(12555) I want to unsubscribe it with immmediate effect even there is a time up to 20th of this month and deduction Rs.20 is not permissable.please do the necessary action whatever required.my mobile number is [protected].please take actions as soon as possible.this is third reminder.

plese refer the above message since last 4 days i am sending the abovev complaint but there is no responce from your side today 11/01/2011 also i have got the SMS from 12555 if i will get the SMS from 12555 i will log a complaint to consumer court or i will spoil the sim card so i request you please do the needful action as soon as possible

BSNL — 12555020

Attention BSNL customers :-

BSNL mobile stealing money from his own mobile customers, that how it happens is.. by knowingly they are activating service messages from 12555 like Devetonal type message or such questions for Example: today who will won the match? giving 2 options for it. or from 12555 3 devotional sms 3/4 messages if we get is ok.. if we are getting continuously daily these kind of message, we get irritated and to deactivate these service message from 12555 its not free, they are detecting money of Rs.5. Just think about this matter Knowingly activating service unwanted messages and for deactivate these type of messages asking money... think about all mobile customers as started wish to deactivate spending money... how many lakhs they earn with out providing valuable service... be alert...

when i asked customer care they are not having rights to deactivate such service. The customer can only deactive through message by spending money of Rs.5 as to type UNSUB ALL to 12555.even then also they are not ready to deactive immediately my Mob.No.is [protected]

sir,
[protected]
by the repeat complaint in several time in this portal the SMS from 12555 has not stopped from your end because on 17/01/2011 i have recived the 3 SMS from 12555 so i switched off the mobile and i have taten the Idea sim from 18/01/2011. i am sending this complaint so that all the BSNL SIM users can read and realsize that there is no sence of complaint in this portal so dont waste time and money it is better to change the service provider time to time so that no one over them

thankying you

very true. it happend to me as well. Can BSNL take action?

BSNL / Prepaid Service — MNP Request Rejected

Dear Sir,
Mera Naam Rajat Rastogi Hai Mera Mobile Number [protected] Hai Jise Main PORT Kara Raha Hoon Lekin bsnl Ki taraf se
Meri MNP Request Ko Do Baar Reject Kar Diya Gaya Hai Bola gaya hai Ki maine Koi Agriment Kar rakha hai,
Ki Main MNP Nahi Kar sakta Mera Number 8-10 Saal Purana Hai Kia Us Time MNP tha Jo Maine Agriment Kar Liya.
Please Help Me,

Thanks / Regards

Rajat Rastogi

[protected]

Dear Sir,

I reside in Gandhinagar (Gujarat) (India) and my mobile is [protected]
IMEI [protected] model Nokia 1110 D.Brown. You are requested
to kindly lock the mobile phone as well as IMEI no.

With kind regards
Nagaveni H

Res. Sir,

I am Dipesh Shah Akola (M.S) Cell No.[protected], I called to BSNL Customer Care From Last 8days for Deducting 2 Rs. at time of mobile switch ON and my total 15Rs.FRC is Null due to this deduction,

I Called on BSNL Customer Care No. 1503, so many times but Customer Care Executives doesnt receive my call and 3 times tells due to technical problem we cant solve your problem.

So this is my Kindly request to you for solve my Problem as soon as possible.

Thanks,
Dipesh Shah [protected]