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frequently Amount Deducted from my current balance since last six months
Dear Sir,
I am using BSNL prepaid mobile No. [protected], on a repeated manner i am getting service reply Rs.1.00 deducted from your account.I have informed customer care repesentative but no response, same thing is happening in a repeated manner till date. I am not getting any way out. Please help me and check my account.I am subscriber of bsnl since 2002 AND my mobile no. is widely used and spreaded across the world for my students.
Thanks / Regards.
Dear Sir,
I am using BSNL prepaid mobile No. [protected], on a repeated manner i am getting service reply Rs.1.00 deducted from your account.I have informed customer care repesentative but no response, same thing is happening in a repeated manner till date. I am not getting any way out. Please help me and check my account.I am subscriber of bsnl since 2002 AND my mobile no. is widely used and spreaded across the world for my students.
Thanks / Regards.
please refund the excess amount deducted from my mobile phone for Rs.88/- and Rs.200/-
Refund Rs.288/- in all.
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![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
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Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
BSNL Prepaid Mobile — Excess Amount Deducted
Dear Sir,I am using BSNL prepaid mobile No. [protected]. and was using caller tune in said no. On 06.08.2009 there are Rs.25/- deducted from my account. account for monthly charges for this facility, I agreed for that but again on 14.08.2009 same amount for same reason deducted. I had argument to customer care, then ur representitiv gave me third statement that there are Rs.25/- are deducted from ur account on 22.07.09. I have sms of amt deduction from 5670025 on these both dates. I want to know that as per cust care if balance is not deducted on both dates then why service provider team sent me this type of sms. For that reason I withdraw caller tune facility from my account. So please take favourable action to me and reverse my deducted amt. Rs.25/-. I will greatful to you.
Thanks / Regards.