[Resolved] BSNL PREPAID MOBILE SERVICES — WRONGLY DEDUCTION FOR RING BACK TONE

[Resolved] BSNL PREPAID MOBILE SERVICES — WRONGLY DEDUCTION FOR RING BACK TONE

N ns1001_jdp from Ujjain, Madhya Pradesh

RESPECTED SIR, MY NAME IS NARESH SHARMA PROFESSION : ADVOCATE MOBILE NO.[protected] SIR I AM VERY AMBERISSING TO SAY THAT ONE COMPLAINT IS NOT SOLVE BY BSNL SINCE 21 DAYS. THIS IS KIND FOR YOUR INFORMATION THAT ON[protected]. MY RS. 25/- HAD BEEN DEDUCTED BY YOU.WHEN I MADE A COMPLAINT ON YOUR CUSTOMER CARE (24365) ON[protected]. COM. NO. 3580806. ALREADY 21 DAYS GONE BUT I HAVE NOT RECEIVED ANY MESSAGE OR CALL FROM YOUR SIDE. IT ASSUMES THAT YOU ARE NOT INTERESTED TO SOLVE THEIR CUSTOMER PROBLEM. I HAVE TIRED TO TALK TO CUSTOMER CARE. WHEN I HAD CALL TO KNOW THE STATUS OF MY COMPLAINT. THAN YOUR CUSTOMER CARE ALWAYS SAID THAT SIR YOUR COMPLAINT IN PROCESS AND SLOVE IN NEXT 24 HOURS. SIR I HAD NO TIME TO CALL CUSTOMER CARE EVERY DAY. SO I REQUEST YOU PLEASE TAKE SOME ACTION AND SOLVE MY COMPLAINT AND REFUND MY WRONGLY DEDUCTED BALANCE RS. 25/-. KINDLY DO THE NEEDFULL. THANKING YOU NARESH SHARMA Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

M. SELVARAJI

from Delhi, Delhi

BSNL — BACK TONE

I have ring one BSNL Cell No, its ringing tamil film song but no responsable for other end. so I have stopped red button. at the two second bsnl message comes sms you are apply BACK TONE so
Rs. 37.00 is deducting your balance amount. This message is very worst and it is Baglog to BSNL history. My Cell No is [protected], Arcot 632 503, Vellore District.

surajicmr

from Bengaluru, Karnataka

i recharge my friend mobile phone with e-top but wrongly the recharge done with bsnl mobile and my friend sim card is of airtel what am i do.
please tell meon my mobile no. [protected] my email is [protected]@gmail.com

bado

from Kolkata, West Bengal

WRONGLY DEDUCTION FOR BRAKING NEWS
RESPECTED SIR,

MY NAME IS DIPNARAYAN BANERJEE

MOBILE NO. [protected]

SIR I AM VERY AMBERISSING TO SAY THAT ONE COMPLAINT IS NOT SOLVE BY BSNL SINCE 30 DAYS. THIS IS KIND FOR YOUR INFORMATION THAT ON[protected]. MY RS. 10/- HAD BEEN DEDUCTED BY YOU.WHEN I MADE A COMPLAINT ON YOUR CUSTOMER CARE[protected] ON[protected]. COM. NO. IO4WB301353. AFTER THAT 14.09.12, 24.09.12 &04.10.12 ( COM NO- I14WB300104, I24WB301174, &J04WB300428)YOU HAD BEEN DEDUCTED 10 RS EACH . YOU REFUNDED FIRST TIME MY MONEY BUT NOT DEACTIVATED THIS FACILITY .IF YOU PEOPLE DO LIKE THAT TYPE OF BUSINESS, THAN I WOULD SORRY TO SAY I WILL BE CHANGE MY MOBILE NET WORK CONNECTION .

PLEASE LOOK INTO THE MATTER

THANKING YOU

DIPNARAYAN BANERJEE