[Resolved]  BSNL Prepaid online recharge — Not got balance after recharge

I had done BSNL two timesonline recharge through BSNL portal. detail is as below
Date:[protected]
Transaction ID: TXT[protected]
Amount:220 (top up)
Receipt No: [protected]

Date:[protected]
Transaction ID: TXT[protected]
Amount: 110 (top up)
Receipt No.: [protected]

I had done both recharge and transfer my money through net banking. money was deducted on same day, but still i haven't got above both balance till today. I booked complain on[protected] and enquired 4 times. but there is no response from their side. Please help me.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir, i have recharge my sim Rs.55(Top up) by Online sbi Account.The balance is deducted from my Account.but my sim is not recharged.
my transaction id is-[protected]IG13206500.plz coperate .my mobile no-[protected].
Dear sir, i have recharge my sim Rs.110(Top up) by Online sbi Account.The balance is deducted from my Account.but my sim is not recharged.
my state bank Ref no.IG16887993.plz coperate .my mobile no-[protected]
Sir/Madam
I Have recharge my mobile no [protected] rs 500/- (recharge) 02 jan'2013 by online thru icici credit card web site .. pre paid moblie but recharge update today (04 jan'2013) massage reved amount transfer top-op not talk value(voice call)
my transaction id is[protected] pls take a needful action...
my moblie no [protected]

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