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[Resolved]  BSNL Prepaid — Recharge not successful

I made a recharge for my mobile No. [protected] (BSNL) for Rs 100 through SBI Freedom Mobile Banking Services, on 08.08.10. My account was debited but recharge was not done. I request that the amount may be credited back to my account at an early date.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  3 CommentsShareTweet


BSNL — recharge successful but services not activated

I have recharge my bsnl prepaid no. [protected], for Rs. 98.00 on 05Th of December. but till date The services are not being activated, or The bigger Thing is when ever i have tried to contact bsnl customer care, They are saying The same Thing That link fail hai sir, and disconnect The phone....
I recharged my mobile for Rs.220/- on 15.11.2012 (11.20 AM). It is not sucessful I received a messahe from BSNL as follows : Sales transaction for Mobile Number [protected] could not be processed please contact customer care for further assisatnce in the matter. Ref.No.[protected]
Sender : BT-CTOPUP:
Now I am requesting U the needful at the earliest

Dear sir.
I have recharge to mobile No. [protected] through online from my VISA debit card No. [protected] of Canara Bank main Branch College Road Nagercoil on the following dates
2/5/2013 recharge for Rs.55 At 03:09:36PM (I have received message form Canara Bkank " "An amount of INR 55.00 Has been debited to your account XXXXXX3680 on 02/05/2013".)

3/5/2015 recharge for Rs 100 at 9:40:02PM ( I have received message form Canara Bkank " "An amount of INR 100.00 Has been debited to your account XXXXXX3680 on 03/05/2013" )
But so for the amount is not credited and activated to the cell no [protected] (BSNL)
Why the recharge in not successful in the above cell number. Also How to verify these details

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    Bharat Sanchar Nigam [BSNL]
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    Bharat Sanchar Nigam [BSNL] Phone
    +91 80 2213 3200
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    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
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