Bharat Sanchar Nigam [BSNL] Complaints & Reviews

I am a BSNL WLL subscriber, tele no. 20266054, the last 4 months.
I got a bill for Rs 3409/- for the period 1/9/2008 to 31/10/2008(bill no.[protected] dtd 7/11/2008), which showed a previous balance of Rs 1110/-.
On contacting Mr Pawar, A O Mobile (Cell No.[protected], landline[protected] he told me that the same would be amended by him, as it was reflected erroneously.
My peon went for a fresh bill thrice to a customer service centre, but the bill was not amended.
I got a printout of transactions in the last 6 months from my bank, wherein it was found that BSNL had not presented Indian Overseas Bank cheque no. 304045, issued by me in favour of BSNL.
Apparently the cheque was incomplete.
Why could Mr Pawar not have given me this same information in my first talk I had with him.
Must have called him up at least 9 times, besides sending my peon thrice to the service centre.

I have availed of the EVDO internet access on my PC.
As per the initial product literature I believed that it had upto 2 MBPS speed
Usage the last 4 months leaves me doubtful of this claim.
At the best of times, that is late night or early morning, the speed usually goes upto 500 kbps or once it had gone upto 590 kbps.
2 MBPS speed has been a mirage.
Any scope for improvement.
Hope BSNL can throw some light !

I live in the Kondhwa area. We have not been receiving bills for the past 4 months. I went to the BSNL office near Poona College to get a duplicate bill and for some corrections. The lady over there helped me and was very efficient but she agreed that there was some problem with consumers in Kondhwa not receiving bills. This month again we have not received the bills. I wonder when this problem will get sorted out. Two of my neighbours are elderly people and it seems their line got disconnected because they did not pay the bill which they never received.

Dear sir,
[protected] please send duplicate bill.

BSNL — closed connection But they are sending bills monthly.

I am Ajay.My bsnl No.[protected]. I already submitted my instrument. Around 4 months completed. Buy they are sending bills every month till date.


Regards
Ajay
E-Mail: [protected]@yahoo.com

Tel No. 26890557

We never get Bill intime. To-pay the same before the due date, we have to collect Duplicate Bill from Exchange always.

www.bsnlpune.com website always uder modification.so we never getting our bills to view.'View bill' option always give error message.

I had applied online for broadband connection one month back but no respond from the concern.

Dear Sir,
I would like to pay my bill on-line. Could you please give me the site address because the site address I have got is bsnlpune.com which is not getting opened.
Please send it to my mail id ie [protected]@india.com/debashis.[protected]@indiatimes.com/[protected]@gmail.com

Thanks & regards

Debashis Chowdhury

Since last two to three months I am unable to get open the <bsnlpune.com > site. I want to know when the site will modified & available for the customers

www.bsnlpune.com website always uder modification.so we never getting our bills to view.'View bill' option always give error message

BSNL. Pune — Phone is not shifted to new location, it has being more than a month

We have summited the request in the end of September for shifting our landline. But it is not shifted yet. I have followed them many time but most of the time there is no one in the office to take the complaint. I ask for the complaint register also but there is no such thing in there office.

my phone [protected] is dead from last 6 months

my landline telephone no[protected] is dead from last 6 months

We never get Bill intime. To-pay the same before the due date, we have to collect Duplicate Bill from Exchange always.

We are pleased to inform you that our telephone no,
[protected] has been commissioned from19 Dec 2009.
But till today we have not received any bill from BSNL office.
To avoid inconvenience of service, we have collect duplicate bill from office and payed it in time, so please send us our bill in time.

Hello,

I have not got the landline Bills[protected] since for Feb. 10. If i didnot got the bills, how can i pay it????

But since 17th March, 2010, my landline phone has been disconnected.
To pay the bill is not a problem from my side. But i think that there shall be follow up from ur side also before disconnecting the service.

Faithfully yours,

Nagarkar Prasad Prabhakar

Tirupatinagar, Warje Naka, Pune

I have deposited my telephone in safe custody in the Telephone exchane at Karve Road, Pune till 15th April 2010. Will it be released on the due ate of 15th April or do I have to apply for the release?
Please advise.
Ravindra D. Joshi.

My land line teliphone no is 25425846.I have received bill dated 07/08/2010 amounting Rs
2220/- In this bill Rs 1600/- are charged towards one time modem charges. In this respect i want to submit that i have already paid Rs 1000/- in bill dated 07/08/2009.Ihave enquired to rectify the bill in karve road office but no responce from there side.My last date of bill payment is 28/08/2010.So pl inform exact amount to be paid .my mail id is
[protected]@gmail.com

BSNL, Pune — landline bills

landline tel[protected] bills nor received regularly.
though i paid with duplicate bills. the details were not provided by bsnl office
i want detailed bills for mar luly and aug 2011

We have registered complaint about our telephone line 26930466 havin a lot of disturbance. The teleohone 26930366 is also not functioning properly, as a result the internet page is not displayed of gets frequently interrupted during working hours. We are finding great difficulty in communicating / responding to the emails we receive. This situation has been for more than a month. The reply we have been receiving is there is a major problem and we are working on it. But no positive commitment i made in this regard. It appears from this response that customers has to be entirely at the mercy of BSNL. Hope your servicesand responses improve. - Joe Fernandes

Bsnl always getting billing errors. Firstly since i wanted a new internet connection i had to give a chq of rs.750/-. And then got connected but for six months after that i never recd any bills. Since had taken connection from franchisee they told me not to worry and the bill would come. Though i did remind them every month and they kept saying a lot of people from the complex have not recd the bills also. It did come for all the months together and with late payment fee which i refused to pay since they told me there was a technical error which is no fault of mine. Finally a mr. Khare from bsnl called me and told me ok i will see that you do not pay the penalty for late payment. From then on every bill carried forward arrears so finally my did advised me to pay annual which i did and now i have got a bill after paying annual of arears and late payment penalty of rs.763?- which i know is the carry forward of the security deposit with penalty. Spoke to mr. Nalle from salunkhe vihar exchange who asked me all the details and asked me to contact my did. My did asked for a xerox of the last 2 bills and told me to pay the chq as the annual would start from april. Later i saw that it was mentioned in the bill annual from 1/3 2013 to 28/3/2014. Hence the person working for my did told me not to pay the chq. Then i called up my did and told him to look at the bill and he seemed little annoyed and said he will look up the matter and get back to me. Also in between spoke to a lady from bsnl and told her i had paid the security deposit on 16/4/12 which was encashed on 19/4/12 and the bank name and chq number. She told me dont you have a recpt which was not given to me hence i said no and she took my mobile number down saying since it is so old i need to check our records. Till date it is more than a month but she has not got back to me. Bsnl have lack of communication problems hence these errors...2 officers called me but still the same has not been rectified though they promised to rectify the same.

Dear sir/madam,
My main account balance automatically deducted from my account.Customer care not attending the call.No.1503/1507 not working properly.Please shutout the problem.Otherwise I will force to go for consumer forum.My mobile no:[protected]

my telephone line is not so clear .and also my net connection is not so good.

Dear Sir,

my telephones voice is very low and to the telephone.
pls rectify the problem

regards
muthu

I HAVE A LAND LINE NUMBER[protected] THE TELEPHONE LINE IS NOT CLEAR and my telephones voice is very low for past 4 months and i am complaining regularly, But the Telephone man says it is correct from their end. But it is not rectified. So kindly do the needful.

sir/medam,
past one year my Telephone No.[protected] is not working properly. we accepting the incoming call and outgoing call only ten days per month. after ten days the line disconnected. if i give the complaint, this will clear after one ot two month. we are paying the our telephone bill without any incoming and outgoing.please i request you to give a prompt service as soon as possible,

Landline Telephone line not working properly. Some voice heard. No dial tune. Any incoming & outline is working.

my land line no.is 2365314 and since from the morning my line is completely dead and i have tried both of your toll free number and your complaints number (1500) and i frustrated not even getting any responce from you. Kindly rectify my line fault as soon as possible.

I have a land line no[protected] . My telephone voice not clear and most of the time cross talk voice disturbs.

I HAVE A LAND LINE NUMBER[protected] THE TELEPHONE LINE IS NOT CLEAR and my telephones voice is very low for past 2 months and i am not able to reach 1500 number. I have placed complain 198.But there is no respose till date. So kindly do the needful.

I HAVE TELEPHONE NO[protected] WITH BROAD BAND COMBO PLAN. TELEPHONE NUMBER IS NOT WORKING FOR THE PAST ONE WEEK, BUT WE CAN HEAR DIAL TONE WHEN WE DIAL TO THIS NUMBER WITHOUT ANY REASON. THE BROADBAND ATTACHED TO THIS LANDLINE ALSO NOT WORKING FOR THE PAST ONE WEEK. THOUGH I BOOKED COMPLAINT IN 198, SO FAR IT WAS NOT RECTIFIED. PLEASE ATTEND COMPLAINT IMMEDIATELY.

BSNL — VOICE NOT CLEAR & VERY LOW

MY PHONE NO.[protected] IS NOT WORKING PROPERLY.MANY TIMES I COMPLAINT TO 198.THE VOICE COMING TO US IS VERY LOW & NOT CLEAR.THE BSNL COMPANY EMPLOYEE ARE NOT LISTENING TOWARD CUSTMER.INSPITE OF SEVERAL REMINDER BUT NOT RESPOSE FROM YOUR SIDE.SO PLS AGAIN & AGAIN REQUEST U SEE THE MATTER IMMEDATELY.

my current bill

my name is shaikh khadar i am a student using broadband services since last 5to 6 month iam getting acess bill of the broad band services in the month 01-jan-2009 to 28-jan -2009 i have used very less broadband services and still ia have recive excess bill iam student i canoot pay that much amount of bill as i have the broadband plan of 250rs in every month and the bill for the mont of jan 2009 is of 3114 so plaese see my complain

data one is not providing any information about my account. so i am helpless about how much kb's i used. please correct it.

I have facing same issue.My bill amount is 19, 000 Rupees. I am not using this much.

sir,
my phone has a grooming sound when me receives a phone call while the net connection is in use. so in order to reduce this the connection wires are to be changes or under ground cable connetion is to be installed. the connection wires are are connected in so many pieces, so please give a good connection.

THANKING U

YOUR FAIHFULLY

BRAJESH KUMAR SINGH

You have installed BSNL broadband connection to our Mills before
2 months. But, unfortunately, it is not still working and not active. We have made complaints several times to SDE, Chathannoor and Dvsnl.Officer, Kollam. But till date, the
complaint is not seen rectified. Kindly arrange to repair the
complaint and make our connection O.K.

dataone — slow speed

i have a 900 home plan ...they promised me a connection speed of 12 mbps...and abot 2 mbps dwnload speed ..
what a shame i get only 40 kbps dwnload spd @ the max

personal use — not working of dial-up internet

Dial-up internet is not working on telephone no 2457481 since last five months. Problem of remote computer i.e. server connectivity appears. Applied for broad band connection during April-May 2007. Now understood application is un-traceble

Dataone connection on my telephone 26657619 is extremely slow and erratic. Can hardly connect.

Our broadband not working from last 10 days. My visited at Kothrud exchange at least 20 times. But nobody look after. All the avoiding works. They are taking shelter either of port or binding. No body ready to do the work. Services are very bad. If not improved immediately I will surrender my land line & broad band. Because my need is broadband & not land line. As & when they connected broad band land line remains dead most of times. If situation not improved immediately I will not pay any deposit, rent, bill, modem charges. Working of Kothrud exchange is not customer freindly. Immediate steps needed to improve it. I request to concern authority to look in to matter personely. I also request to aquent these thing to Principal General Manager.Things not improved customer will not turn to BSNL

Our broadband is not working from last 45 days.Have visited wakad exchange at least 10 times. have been calling Mr. Dolas - [protected] & Mr. Yadav on 27270000 / 27260000 many times. He does not have the courtsey to respond. Exchange employees are lethargic and negative attitude minded lot. They are deliberately avoiding or pushing the buck from one table to another. Nobody is interested to resolve the issue but all are in prolonging the complaint. All are intentionally avoiding work. They are taking shelter either of port or binding. No body ready to do the work. Services are very bad. If not improved immediately, we will surrender our land line & broad band. we are intiating the process of refund of monthly fixed amount as we are unable to utilise services. when they connect broad band, land line remains dead most of times. If situation not improved immediately We will not pay any deposit, rent, bill, modem charges. Working of wakad exchange is not customer freindly. Immediate steps are needed to improve it. I request the concerned authority to look in to matter personally. We also request the Principal General Manager to look into this on urgent basis. BSNL is steadily moving towards worse from BAD. ( FROM SGL CARBON INDIA PVT LTD. HINJEWADI, PUNE )

My Phone No[protected].
My broad Band not working again. The services are very worst. Therefore I will not make the payment of bill. Please dissconnect my landline & broad band. I will change my service provider.
No body look after towards the esteem customer.

My broad band is very slow for the last four weeks. It takes around 80 seconds for OUTLOOK EXPRESS to open. I cannot enjoy videos - buffering after every 45 seconds or so. I made complaint a couple of times and there is no improvement. Previously the services were very efficient.

BSNL — BSNL Broadband Pune pending since 1 week

BSNL Braodband connection pending since 1 week.

Personal — broad band is very slow

The broad band connection is given from telephone line. Internet disturbance is prevailing when telephone is operated, from day one of the broad band connection. The local inspectors, line men are unable to attend and solve the problem. While using internet, when an incoming phone call comes, the internet either disconnects or the phone line will be very noicy. The speed as specified by bsnl i.e., 100mbps is not really comming. I want some one to attend this problem personally from the bsnl side and solve this inconvenience.

Dear Sir,


My name is "Amber Chatru Visave" My Phone No. 24390558
My Broadband Plan is: Home Plan 900/750 UL Plus

I have all ready paid Ann. Charges Amount: 8273.00
HDFC Bank Chq No. 464833
On Date: 22-Apr-2009

But my previous and this Bill No:[protected]
In this bill same Debits "Broadband Ann. Charges" Added.
That I have all ready paid.

So, please reduce this charge.

Thanks,

Mr. Amber Chatru Visave

I had closed my internet connection of Ph.no.25450459 long back, still you have charged Rs.553.72 in May bill.Pl.clarify, cancel and adjust the amount in next bill.pl.confirm.Thank you.

personal use — Broad Band connection not working

Sir,
I bought the bsnl broad band connection last 4 months back. My No. is 27887393. I am totally unhappy of your services. When call the Thiruttani BSNL Broad Band Service Prividers, always come with modem to their office. When reach office they said its our chennai connectivity problem. It will recetified another one or two days. I never seen these types of services.

Please kindly look into this matter very serious and urgent. And do the needfull.

P.Kumaravel.[protected].

We are using BSNL Broad band, We are facing regular problums, Please lokk in to it and solve for ever.

Regards

Megha Automations Pvt Ltd.
MIDC Bhosari.
Pune.

The services provided by the BSNL PUNE are really pathetic. The dept has no responsibility whatsoever.
1.My tele instrument is lying faulty since last 22 days. complaint lodged, personal visits. and personally requesting lineman to change the instrument has failed.
2. My broadband is not responding.complaint also lodged, on 28 aug, docket no 201362spoken to GM personally at 24451333 still no response. who is to be blamed? why govt is spending so much on this dept. is it heading the air india way.Pl do something.

my broad band connection is not working since last 5 days & follow up with local exchange ( metro telecom ) has not yielded any results.Ph. no. 26805044.

From 10th sep. my bsnl phone with broad band unlimited connection is dead up to today. will you reduce the bill amount for the same days?
my phone no.[protected]

This is to inform you that Broadband service has been discontinued since last one month.
It was assumed that the bill that was under dispute and the delay caused for want of clarification, thereby your office must have discontinued the broadband facility. However having paid the bill amount still the connectivity has not been established. The error of 815 is CONTINUOSLYappearing while opening, THE SAME has been personally registered with the concerned officials on 17th September 09. It was told that a technician would come and attend the error. But nothing has happened. Please do the needful at the earliest.
Thanks & Regards,
ASHOK D. CHOWDHARY
[protected]
AMAR PLAZA Adj. tO KANYADAN MANGAL KARYALAY HADAPSAR
PUNE-SOLAPUR ROAD, HADAPSAR, PUNE

For making Broadband service complaint I have been given Tel. No. 26334480 from BSNL office itself. However, since two days I am trying this number but continuously received busy tone. For lodging Broadband connectivity error, I cannot go to Hadapsar office every time. Once I had been & registered the complaint. I was told a technician would come and attend the error. If complaint is not attended and Broadband facility remained de-activated for one-month then still am I liable to pay the monthly charges?
Pl. confirm. The error is 815
A.D.CHOWDHARY
26821916
mobile:[protected]

I have a BSNL broadband connection. The problem that I'm facing since last 4 months is.. its gettting connected and then every after almost 15 min.. its getting disconnected..
I told lot of time to DE.. but still they are not taking any action.. he always tell me that.. today its not possible coz the guy is on leave, today the guy will come and check the wire, today I will definately look into this situation.. sometimes he says that the problem is at your home only..

if the problem is at my home only then why this hell BSNL is working fine in Cyber Cafe which is just opposite my home.. ?

I hope somebody will take care of these kind of issues.. other we think that its true that Govt employee are Govt employee only.. they just come to the office.. sign in the muster and thats it..
GRAHAK ? who's this ? this is their actuall attitude is.

Regards,
Pramod.

9 Star Cyber Cafe — broadband connect slow

I HAVE PROBLEM NET CONNECT. THERE IS VERY SLOW TO CONECT SOME TIME NO CONECTION. I HAVE BROAD BAND CONECTION. I HAVE ALREADY COMPLENT OUR AREA EXTENTION OFFICE BUT THERE IS NO USE. SO PLZ REGISTER MY COMPLENT TAKE ACTION IMMIDEATLY.

I want to buy a leased line, I was searching on internet but I couldn't find it so please help me for Tarrifs or a call from your Executive

I want to buy a leased line, I was searching on internet but I couldn't find there so please send me tarrifs or do give me a call from your executive on this number [protected] - Hussain / [protected] - Mohammed mail ID's [protected]@orchidtechno.com / [protected]@yahoo.co.in

BY HAND
FROM :-
ASHOK PATEL
FLT. NO. 7, ‘AKASHGANGA’, II FLOOR,
TUSHAR HOUSING SOCIETY,
TADIWALLA ROAD,
PUNE – 411 001
PHONE NO. 26121649
DATE :[protected]

TO
THE GENERAL MANAGER
B.S.N.L.
BAJIRAO ROAD,
PUNE.

.
REFFER :- PHONE NO.26121649.

DEAR SIR,

THIS IS TO MAKE YOU KNOW THAT I HAVE AN INTERNET CONNECTION FROM YOUR COMPANY FROM LAST 2 MONTHS, I HAVE NEVER BEEN CONNECTED CONSTANTLY NOR BEEN CONNECTED INSTANTLY.
ALWAYS HAVE SOME OR THE OTHER PROBLEMS, REPEATEDLY I HAVE TO CONTACT YOUR OFFICERS BUT HAVE ALL FEALTY REASONS OR PUSH US TO ONE OR THE OTHER OFFICERS..IT WILL BE SURPRISING TO HEAR I HAVE COME ACROSS SO MANY OF THEM THEY ARE MR. POTHE, MRS LONDE, MRS MARYALI, MR. CHOUDRY, MR. JANA, MRS. NAYER, MR. MORE ( OPERATOR) & MANY OTHERS . AFTER GOING THROUGH ALL OF THIS OFFICERS REPEATEDLY STILL THE PROBLEM IS NOT SOLVED SO I AM ENFORCED TO APPROACH TO YOU AS TO KINDLY MAKE NECESSARY PROBLEM SOLVED & ASSURE ME THAT SUCH NEVER HAPPENS OR PLEASE GIVE ME IN WRITTEN REPLY THAT SERVICE IS NOT POSSIBLE & ALSO REFUND MY AMOUNT I HAVE PAID FOR INSTALLATION WITH RENT WHICH I HAVE PAID WITH COMPENSATION FOR MY LOSS, MENTAL HARASSMENT & HARDSHIP I HAVE FACED BY TAKING YOUR CONNECTION & TRUSTING YOUR SERVICES. IT IS ALSO FOR YOUR KIND INFORMATION I HAVE COME ACROSS IS THERE IS NO RESPONSIBLE PERSON FOR THIS SECTION WHO TAKES INITIATIVE FOR THE PROBLEM OR REPLIES . .

THANKING YOU

YOURS TRULY,



ASHOK PATEL

From: P.E.S. Modern College of Engineering
off. J.M.Road, Shivajinagar, Pune

We have 2 Internet Broadband lines on the telephone numbers 25530957 and 25530968. The telephone numbers are in working condition but we are unable to acess the Internet Facility on both the lines.

Please do the needful at the earliest.

Thanks and Regards
Sachin Mali (Tech. Asst.)
Contact No: [protected]

connection bsnl pune Hadapsar ex — Landline connection not restarted

RES SIR my land line was kept in custdoy up to 1st jan 2010 I have applied to restart the connection whose work order isno33 at Hadapsar exchange near kirloskar pnumatics on 5th jan but connection not restarted my land line no is 26824526

I have broadband connection for last 3 and half year. For last couple of days my broadband connection is not working. For last couple of moth it is very frequently not working. Speed of the internet is also very slow.
Phone No 26850796
Sangita Pandey
Sunshree The crown
Flat no 208 NIBM Road Pune 411048.
Consumer no [protected]

BSNL - DATA ONE — Erratic Internet Connection and slow speed

Respected Sir,

I have been using BSNL Data one, from the day it was launched. From past 1 year the connection is so pathetic that I feel I am being robbed of my money ( Rs. 1350/- per month ).

Apart from this, I work from home for several days in a week and this pathetic connection has caused many embarrassing moments and affected my career. I have lodged more than 100 complaints ( can be verified by their own complaint register and docket #s ) coupled with innumerable phone calls. INspite of wasting my time and money on these un-necessary things, they have not rectified the problem and even as I lodge this complaint, the problem persists.

I would like to charge BSNL with a case of FRAUD and dereliction of duty causing immense harm .

Thanks
VIjay.

BSNL has very bad customer care services. Most of the time broad will not work but they will charge you full.
I have my own experience that, they charged me for modem that I have never taken from them. On enquiry they are saying this is sent by MYway and you should talk to myway.
Since than I am not paying my bill. Why should I pay for the modem that I have never taken from BSNL.
I guess Tikona has paid them a heafty amount to create such problem, so that customer will shift to them..
I am planning to have MTS imobile high speed mobile.


Priyanka

R. N dhavde from BSNL office, Erandwane Pune is very arrogant nature. He had misbehaved and used wrong words agianst us in BSNL office .

Strict action to be taken against such employees by BSNL department who have no respect to the customer.

Please take the action to suspend such employees from BSNL .

Hi All,

Similar is the case with me.My Boradband connection with BSNL is not working at all since last 3/4 months. It hardly gets connected for not more than 10/15 mins and then again gets disconnected.When I personally contacted to Kothrud exchange office and checked if there is any problem with my modem, they have identified that there is no problem with the modem but the problem with the telephone line itself and it needs to replaced.I'm continously following up with kothrud exchange staff about the replacement of my telephone line.But I'm getting answers from them saying the line man is not in today, he went for his personal marriage leave something like that.When I asked them why not you asked some other line man to take this up and sort this out then the person responded saying escalate this to senior managers.
My landline number is[protected]. Please help and get this sorted out!!!

Kuldeep Satav.

Dear sir/ madam


Problem with bsnl brodband, bsnl wireless boadband, Airtal broad band, relaince wireless service and any computer hardware problem kindly contactme.

Devendra varma :- [protected], [protected], [protected]

My bsnl number is 25821711 and i have broadband service enabled.From 1st june, 2010 the my ADSL problem started and i have been going to khadki exchange from the last 17 days, i have also lodged a complaint on 198 and my docket number is 200172 on 3rd june, 2010.I have been calling all numbers at the back of the bill but nobody responds.I have also informed 24490202 but they also misguide you and till now my broad band problem has not been solved.

i have 750 UL plus broad band connection and i heard that is is now charged 650 rs only but i am still getting bill as per 750 rupees only what shall i do how can i get my revised bills and what about the extra money i paid earlier if anyone can help me i will be happy can mail me on [protected]@rediffmail.com

I just shifted to Indrayani Nagar, sector-1, Bhosari, Pune. I wanted to take bsnl broad band connection.I do not have land line connection currently.I visited the BSNL office at landewadi, bhosari for same.I have been told there that as my building is new so I can not get new connection due to some technical problems.If I already had land line connection then they would have given me broad band connection. But they did not explain those technical problems. Instead they suggested me to subscribe for 3G service. So we had demo at my home of 3G.But 3G's performance/speed is very poor in indrayani nagar.
I am not really convinced of not getting new connection. My building is new, is the reason for not getting new connection?

Manoj

My BSNL Broadband is not working since 29.08.2010. Registered complaint on 30.08.2010. No action yet.
Name : C.P. Sethu Madhavan
Land line No. :[protected]
Address : Flat No. 3, Building 'C', Goyal Shinde Park,
Bhau Patil Road, Bopodi, Pune 411020.

Hi,
I recently got a BSNL landline connection as I wanted to avail BSNL Broadband. However i have been told that Broadband connection cannot be given in my area (Katraj, Pune). I am aware that many people residing in my Society have BSNL BB Connections. Then why not me?? Can this issue be resolved? I need to take BSNL Landline Connection.

Mobile No:- [protected]

Looking forward to an earnest response

My Phone No 27128250.
My broad Band not working again. The services are very worst. No body look after towards the esteem customer.
p.c.naidu

I have requested for New BSNL BroadBand connection .
Earlier they have told me that there is the fesiablity but now they are saying that there is some line problem so that they will not be able to give the connection .

I think they people are taking Bribe from other service provider Like reliance and airtel. Because in my society Instead BSNL lines is their the BSNL worker are denying to give connection.

Please help or let me know where to lodge a complain against them.

[protected] is BSNL no with brodband conection is not working last one months due to errior 691.the local office staff is very poor services they not attend any phone.office is almost closed canidtions.BSNL is very poor servises.staff is not co- opreative & also use bad languages.i dicieded to complent in cusumer court.

I HAVE MY PHONE NO. 27451500 IN CHINCHWAD PUNE
MY BROADBAND LINE MODEM LINK IS NOT STABLE AND HENCE CANNOT
USE NET AT HOME FOR LAST ONE MONTH (.)
LODGED NUMEROUS COMPLAINTS (.) LINE MAN COMES SEES THE LINE
SAYS OKAY AND GOES AWAY (.) BROADBAND PERSON SOMES SEE, CHECKS
THAT THE LINK IS NOT STABLE AND GOES AWAY (.)

IF WE CANNOT USE NET WE SHOULD NOT PAY RENT ALSO (.)
WHAT CANNOT A BSNL BROADBAND WORD WITHOUT A PROBLEM (.)
THERE SEEMS TO BE NO INTEREST IN SOLVING THE PROBLEM (.)

ONLY GIVING ADS WILL SOLVE THE PURPOSE OF BSNL (.)

I AM TIRED OF COMPLAINING TO THE NEAREST OFFICE AND I WANT THAT
MY BROADBAND CONNECTION BE DIS-CONTINUED WITH IMMEDIATE EFFECT (.)

CUSTOMER CARE ARE NOT ABLE TO PROVIDE MAIL ID OF NODAL OFFICE
SO THAT I CAN LODGE A COMPLAINT (.)
WHAT A CUSTOMER CARE (.)

MADHURI GODSE
CHINCHWAD

To,

The Dy. General Manager,
BSNL Broad band,
Pune

Subject:- Wireless Connection not working.

Sir,

I take this opportunity to introduce you myself as 67 years young, consulting engineer and geo-physicist. In the last week I have posted you a post-card stating my grievances about the telephone instrument and mainly regarding the broad band connectivity. To day, at about 13hrs. the complaint is attended by Shree Shreekant Darje(M. No.[protected]). To the best of his competencies every functions are started functioning except the wireless is not working on Linux Fedora14 for which I am keen; but I can understand his limitations and assured him now I am sure to get some help through for the said problem and once it starts functioning I will let you and BSNL to know about the same without any reservations.

The wireless mode was working in my bed-room and I was working on line it stopped after about 45minutes when my son Sumant(20years old) was on the other laptop on the same connectivity. To the best of my knowledge my son notoriously changed the settings made by Shree Shreekant; as he used to harass me to the extent of my life on the provocation and support of her mother for last three years. To the best of my knowledge the disturbing the settings made by BSNL authority is an offence( may not be cognisable). The Telephone connection[protected] is In the name of Mrs. Rajeshwaree R. Bhide.

I am requesting you to extend your assistance to restore the wireless connectivity of the same connection and worn the consumer not to disturb the same if it is really an act of offence and convey me the true facts as it is likely that I am placing a written complaint against my son as well as my wife to exploit him; in the nearest police station with additional stuff.

Hoping for your kind considerations even in the interest of future of our consciousness and rationalism of society.

I remain.

Ramesh S. Bhide.

M.No.[protected]

broadband connection on my telephone[protected]pune) is extremely slow

have asked for yearly billing last sept /oct but till date only monthly bills.mr.dilip hayal from billing section spoke to me and said ok we have recd your letter and now will bill you annually but no the current amount also shows arrears +penalty and current monthly amount.why cannot bsnl pay more attention to clients requests?service is going from bad to worst.SAD...
My last interaction also i had a problem as I did not recieve my bill for 6 months as there was error in their billing computer and since it was my first bill to be paid i had no customer number hence could not pay and when i get a bill its for a whopping amount +PENALTY.I refused to pay the penalty for what was not my fault and only paid the amount i was supposed to pay and someone from accounts called me and i explained everything to them who said never mind the penalty dont pay it and from now on as requested by you per letter we will send you yearly bill.BUT NO AM STILL GETTING MONTHLY BLLS .the current nbill also ad arrears of the last billnot paid when they had been informed why+ penalty charges rs.15 and not realsising I paid the total amount and then realised why should i pay penalty for something which is not my fault.I spoke to my franchise who said dont worry we will get back the money in the next bill.I HOPE THE NEXT TIME THEY SEND ME A YEARLY BILL..MY TEL NO IS [protected].

My telephone no. 25690908 is completely dead since 7th March 2013 may be due to the digging by the Municipal Corporation of Pune for changing the pipelines at the corner of our building. Kindly get this repaired as early as possible since we are unable to use the internet (Broadband ). All the phones from our area have been dead since then. So please get the repair work done urgently.

Kamalnayan Phute
flat no.1, Rachana Blossom, Nr. Jagdish Nagar,
behind Kasturaba Vasahat, Aundh Pune 411007

Mob [protected]

BSNL PUNE — Broadband not working

My BSNL telephone no. is[protected]. Broadband connection is not working for last five days. Complaint registered, but only tossing from one office to another office.

CellOne Prepaid — last call charges

sir
my cellone ananth scheme prepaid number is [protected]
since from two years iam not getting my last call charges
ie (*102#) I am getting RESULT UNKNOWN

CellOne Prepaid — sim rejected

my sim was rejected please activate immediately my mobile number is [protected]

my sim was rejected please activate immediately my mobile number is [protected]

please activate my sim card which rejected accidently puk code entered many times, my mobile no is [protected]
thanks

I called the BSNL customer service center. And they asked me to check this again. Now, the number gives me a reply "UNKNOWN APPLICATION".

i want to check my details, for eg. name & adderss

'[protected]'

CellOne Prepaid — Inactive SIM

My no. is [protected].I have encountered a problem in last few day that my cell is showing "Inactive SIM" on the screen But the full signal is being displayed But we cannot make calls despite our balance is full.

no active my SIM NO[protected] please kindly active my SIM immdatly

my sim replesed before two days. Documents are submited.[protected] It must active within 1 hour.

i want to check my details for [protected]

CellOne Prepaid — words service

how can i deactivated the words service ?

I am totally disagreed, unsatisfied with the custmer-care service cellone provides.
Reasons :- unskilled agents in BPOs cellone hires
incomplete and wrong infomation provided over calls
has to wait long to get attended

hope you consider these points.
Inderjit Singh
email :- [protected]@yahoo.com

i want to check this no.
1-) [protected]
2-) [protected]

I m using [protected] i want to check details bill in my mail for what ever out going call i am doing at the end of the day. As i am very busy in the day time so i want to track in details of the whole bill on a monthly basis.
please help me out and mail me ur reply.

CellOne Prepaid — GPRS service not activate on mobile

I have nokia make mobile model no 7610 supernova and using bsnl service as prepaid my mobile No is [protected] and I had been sand massage to customer care for activation and setting as per instruct by customer care but not start GPRS service on my mobile so please look into matter and send setting on my mobile .

With thanks

Vineet Kumar Singh
Asst Manager (Engg)
Bajaj Hindusthan Ltd

hi,
sir for downloading gprs setting directly on ur mob. pls. click (or copy or paste) on this link of bsnl:-
http://bsnl.co.in/wap-web/cellone_msp.htm
select ur zone select your mobile get one time password on ur mob. then get gprs setting
regards

my excel sim back on. is[protected] i want to know is no. and when i put this sim in mobile it shows inactive sim tell me what i have to do

My sim as rejected now while I was copying a song to mobile. Pl activate it. Number is [protected]

CellOne Prepaid — illegal cutting of balance

sir i have a cellone prepaid no.[protected], from 18/11/2009 my balance is deducted with Rs 3 per day.but no service activate iin that no.(like caller tune). I complain in customer care but they does not reply. my total balance is deducted for that problem from that day is rs.54 (18*3=54). please help me.

sir, my sim no. is [protected], yesterday my balence had been cut from rs.45 rs. to 15 rs.without any activation or calling.

my no [protected], can i get last call charge details

i want a chose the new nomber

today i bought new bsnl sim but i forgot my number. what shall i do

i bought new bsnl sim but i forgot my number. what shall i do????

i want to check my details, for eg. name & adderss
[protected]

I want to check my detail of [protected] eg name and address please send me my email address
[protected]@yahoo.com

i want 2 chek latest fancy numbers i want 2 purchace it

kindly deactivate my hellotune.my mobileno:[protected]

sir,
i want to deactivate my caller tune and cricket alert from my mobile ([protected])...plz help me

sir,
i want to deactivate my caller tune and cricket alert from my mobile [protected] plz deactivate it.

sir,
i want to deactivate my caller tune. my mobile no:([protected])...plz help me

I WANT TO DE ACTIVATE MY CALLER TUNE. PLS HELP ME

I WANT TO DEACTIVATE MY CALLER TUNE. MY MOBILE NO IS [protected].PLS HELP ME

i request u pls deactivate my caller tune as soon as possbile

Plz deactivate my caller tune, my mobile no is [protected] . This caller tune activated without my request, so balance should not be deducted

i just deactivated my caller tune by sending text message 'BT DEAC' to 56700;

plz i want to deactivate my caller tune my mobile no is [protected]

Plz deactivate my BSNL caller tone my no is [protected]

I subscriber of cellone services my mob. No. [protected] when I call to any mobile `outgoing faclity is prohibited` is being announncing in my phone
I wont to know why it is happening . i want to get again out going facility.
thnking you sir

i loss my sim card it`s number is [protected]

Hi, I have lost my mobile and sim card, phone number 0-[protected]. Request you to please block the sim card immedly.

Regards

Sir,

My father has lost his cellphone containing a BSNL Cellone Postpaid number on his way to varanasi late tonight.On his behalf, i request you to kindly block the sim to avoid its misuse and excess billing.
The no is +91-[protected].

Regards,
Nitin Kumar
Bangalore

Sir,
I, have loss my mobile on 3/11/2009 while travelling train details of my mobile handset is
SONY ERICCON k -330, and my mobile no is [protected]
To, avoid misuse of my bsnl sim card prepaid kindly bock this no. to avoid the further misuse
Further i, wnat to purchase new sim card but my mobile no. is same
So, I, kindly reuest you to block this no. and give the same mobile no. of my new sim card
If there is other procedure kindly mail me on my mail address
Thanks

rakesh torgalkar vasai

Hi, I have lost my mobile and sim card, phone number 0-[protected]. Request you to please block the sim card and issue a fresh sim card with same no immedly.

Regards
T.RAMAKRISHNAN

Dear Sir,

I lost my mobile with BSNL, Chennai sim card. My bsnl lost sim mobile number [protected]. I Request you to please block the sim card.

Thanks and Regards,
S.Senthil Kumar.

I want to detail of my Calls

i want detail of my calls. because last month i lost my phone, and i got it in this week from my backyard and i think some one make calls from it. that's why i want to know the numbers.
by which i can know woh is that person who stol my phone...
please told me how can i know the details of my cell...

i agree with this people beacause many time i saw, when i recharge my prepaid a/c after some days it's showing less balance, it's happend two time, so i want to see who make call or wht amt they charges on every call, or any charges they deducted from my a/c pl tell me how i get my bsnl prepaid mobile bill

please send my mobile number [protected], [protected] detail for out going call & recived call detail from date: 10/10/2008 to 15/12/2008

I want my Preepaid mobile incoming & outgoing call details my no - [protected]

please send my mobile number [protected] detail for out going call & recived call detail from date: 01/10/2008 to 19/12/2008

i want detailed bill of my incoming and outgoing calls last month

I want my Preepaid mobile incoming & outgoing call details from 22/12/08 to 12/1/09 my no - [protected]

want my Preepaid mobile incoming & outgoing call details my no - [protected]

I want to detail of my Calls on dated 16.02.2009 (out going & in coming)

I want to detail of my Calls (outging & incoming) dated on 01.01.2009 to 17.02.2009 my cell no. [protected] .

please send me the details of calls (incoming and outgoing) Cell No. [protected]

Dear sir,

i want to know my call records BSNL prepaid no.[protected].its urgent.
plz help me.do the needfull.

thakyou
neha joshi

please call deatiled of [protected] no.
if possible please give detailed
thanks

Dear sir,

I want to know my call records BSNL prepaid no.[protected] On december 2008, january2009 .its urgent.
plz help me.do the needfull.

thakyou
VENEETA YADAV

Respected sir,


i want all my incoming & outgoing call record ( numbers) of my prepaid mobile.


my mobile no is [protected].

i am waiting for your reply.


Regards,
manoj

I want my call recordes from[protected] to[protected] .
My mob no [protected].I want this my official use .

Please send details of call record.


Thank You

please send me details of incoming &outgoing details of my mobile no [protected] for last week

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use

please send me details of incoming &outgoing details of my mobile no [protected] from[protected] to[protected]

Please send me all the detail of my incoming and outgoing calls since 1 April to till date. Its urgent

sir/mam i want my phone call details of 6 months on my id.kindly send my phone details as soon as possible.my no. is [protected]...thnx.

please send all call details of my prepaid mob [protected]

please send me details of incoming &outgoing details of my mobile no [protected] for last week

i want the may 1'st call records from night 11.00pm to 12.30pm and also may 2'nd messages sent during evening 7pm to 8pm of my number [protected].

Please give my call record of my mobile no[protected] &[protected]

please send me details of incoming &outgoing details of my mobile no [protected] from[protected] to[protected]

i want to know my call details bsnl prepaid no [protected]. it is very urgent for me. plz help me

i want to know my call details last 15 days my prepaid no is [protected]. it is very urgent for me. plz provide me call details. thank you very much.

I want all my call records from 01/05/2009 to 16/05/2009. My number is [protected]. It is very important for me to know these details.

Could you please send me the details of all Incoming and Out going calls from the period of 1st May till date. If not possible to send the details, kindly advise, what are the procedure for knowing the details.I am struggling to get the details. My. no. is [protected].

I want call details of my prepaid mobile no.[protected] since April 09 to 27th May 09.

Paromita Dutta.
C/o. Ajoy Dutta.
Betwan Bazar,
P.O. MUNGER-811201.
Bihar.
Tele:[protected].
M: [protected] / [protected].

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use.
plz help me.do the needfull

please send me details of incoming &outgoing details of my mobile no [protected] from[protected] to[protected]

I want to know bsnl prepaid calls list?

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use.

please send my mobile number [protected] detail for out going call & recived call detail from date: 01/05/2009 to 30/05/2009

please send my mobile number [protected] detail for out going call & recived call detail from date: 01/05/2009 to 30/05/2009

please sendme the detail of incoming and outgoing calls of my mobile no. [protected] from march2009 to may2009

please send me the detail of incoming and outgoing calls of my mobile no.[protected] from march2009 to may2009

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use.

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use.

10-01-09 to 05-06-09 send my call detal incaming &outgoing

10-01-09 to 05-06-09 send my call detal incaming &outgoing my no[protected]

10-01-09 to 05-06-09 send my call detal incaming &outgoing my no[protected]

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use.PLZ SIR/MAM ITS VERY URGENT.

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use.PLZ SIR/MAM ITS VERY URGENT.

hi
sir
please my no. [protected]
call detalis only 20 day

plaese

I want to detail BSNL PrePaid Mobile of my Calls

Sir please send me details Of incoming & outgoing
my mobile no is [protected], [protected]
From[protected] to[protected]
Please send details of call record. By Reuest

Thank you
from mintu

dear sir,
please provide me call details(incoming and outgoing) of my prepaid no.[protected] as soon as possible... it's very urgent...

dear sir,
Pls send me my Bsnl prepaid No. [protected] (incoming & outgoing) call details from 01/06/09 to
15/06/09. as soon as
possible.
Pls sir its urgent
Thank you

I want my incoming &outgoing details call recordes from[protected] to[protected] .
My mob no [protected].I want this for my official use

Please inform the scheme details of vinella pack in prepaid connection

bsnl prepaid mobile bill detailes incomming & out coing details

bsnl pre paid out going
incoming detailes

please send me the detail of incoming and outgoing calls of my mobile no.[protected] from dec2008 to march2009

Respected sir,


i want all my incoming & outgoing call record ( numbers) of my prepaid mobile.


my mobile no is [protected].its urgent.
plz help me.do the needfull.

i am waiting for your reply.


Regards,
rajesh

i want all my incoming & outgoing call record ( numbers) of my prepaid mobile.


my mobile no is [protected]

i am waiting for your reply

joginder singh

i want call detail from 1st to 30th feb of2009...i this possiabl for u???plz reply it's urgent...

how can i get bsnl landline call records by net???

please send my mobile number [protected] detail for out going call & recived call detail from date: 01/07/2008 to 31/07/2009.

Please, so nice of you

sir my name prem sachdeva I want to know my call details of my number [protected] plzzzzz help
My e mail add is
[protected]@yahoo.com

Thank u so much

MY MOBILE NO.[protected].I WANT CALL RECORD MY MY NO.URJENT

please send me details of incoming &outgoing details of my mobile no [protected] from[protected] to[protected]

sir i want to know my bsnl prepaid balance through internet
sir please help me my bsnl prepaid mobile number is [protected]

sir i want to know my prepaid balance through internet
my bsnl prepaid mobile number is [protected]

i want to know call detail of my no. [protected] from 01/07/08 to 30/08/09

Respected sir,


i want all my incoming & outgoing call record ( numbers) of my prepaid mobile with

call recordes from[protected] to[protected] .

my mobile no is [protected].

i am waiting for your reply.

i want my incoming &out going details of my mobile from 01-05-09 to 31-07-09
my mob no is [protected]. it is very impt for me

dear sir
please send me details of incoming &outgoing details of my mobile no [protected] from[protected] to[protected]

Regards
nitish

i want to know the call detail of my no.[protected] for the month of september 2009, its urgent.

pls send me my incoming / outgoing call details with number / call duration, from 01st Jan`09 to 10 september 09 My numver [protected]

Dear sir,

i want to know my call records BSNL prepaid no.[protected].its urgent.
plz help me.do the needfull.

deepak chaurasiya

I want all my incoming & outgoing call record ( numbers) of my prepaid mobile.


my mobile no is [protected] since last one month
I am waiting for your reply.

sir

i want 2 my bsnl number ([protected]) call details

my prepaid bsnl mobile no.[protected] .my complaint reagading outgoing calls

I want all calls details of my no. [protected] made by me on 8th and 9th of November.

want my Preepaid mobile incoming & outgoing call details my no - [protected]

My BSNL Prepaid Mobine No. [protected]
Please send me my detail incoming and Outgoing calls from 01/09/2009 to 15/11/2009
My Email Id No. is - sarvottam.[protected]@gmail.com

Please send me all the detail of my incoming and outgoing calls of my mobile no. [protected] from 1 April to till date. Its urgent

please send my mobile number [protected] detail for out going call & recived call detail from date: 10/6/2009 to 21/11/2009

I want all my incoming & outgoing call detail records (CDR) of my prepaid mobile from[protected] to[protected]. My mob no [protected].

in want know outgoing & incoming call details for april 09 to june 09 of my mobile no. [protected] which is stolen. contact me on my current no. [protected]

please send me the detail of incoming and outgoing calls of my mobile no.[protected] Nov09 to Dec 2009

please send my mobile number [protected] detail for out going call & recived call detail from date: 01/09/2009 to 09/12/2008

Pls send the incoming & Out going details of my modile phone from 1.09.2009 to 10.12.2009, as my phone is used by other persons for few days. pls send the details urgently

thanks

please send me details of incoming &outgoing details of my mobile no [protected] for last month dec. 09

please send me details of incoming &outgoing details of my mobile no [protected] from[protected] to[protected]

Plz send me details of incoming &outgoing details of my mobile no [protected] for 1 Dec to 31/12/09 and 15/1/2010 to 26/1/10

I want my call recordes from[protected] to[protected].
My mob no [protected]. I want this my official use .

Please send details of call record.


Thank You

I want my call recordes from[protected] to[protected].
My mob no [protected]. I want this my official use .

Please send details of call record.

I want my call recordes from[protected] to[protected].
My mob no [protected]. I want this my official use .

Please send details of call record on my email id

Dear sir,

I want to know my call records BSNL prepaid no.[protected] On 18march 2010- 21march2010 .its urgent.
plz help me.do the needfull.

thakyou
B.N.patel

I want the call details of my no. [protected]. Plz send me coz i have lost my phone. It is purchased on my ID pradeep singh rawat, Barkot, Gaharkhal district Rudraprayag, uttarakhand

please send me details of incoming &outgoing details of my mobile no [protected] for last week

I WANT OUR CALL DETAIL INCOMMING & OUTGOING FROM 01.03.2010 TO 08.05.2010 OUR PREPAID MOBILE NO.[protected] IN OUR MAIL ID:[protected]@rediffmail.com

please send the our prepaid mobile no.[protected] outgoing detail from 01.03.2010 to 08.05.2010 in our email id [protected]@rediffmail.com


from mahendra singh s/o late amar singh

Dear Sir,

i want to know my BSNL prepaid mobile outgoing and incomming detail from[protected] to till now plz send me full detail on my mainl id
jagdeep.[protected]@rediffmail.com
my cell no. [protected].
please sir its urgent

plz send me the call details of my number [protected]

Dear Sir,

My telephone is not working. Now while we dial from another phone to[protected] its giving the information "This tephone number is tempararly out of service". Kindly check it.

Maniyan
M.R. Sadanam, Planthoppu mele vila,
Panangodu, Venganoor.P.O.
Trivandrum - 695523
Phone:[protected]

dear sir
my telephone 2541803 is not working more than two weaks there is no action is taken from anywhere.
thanks a lot

Dear Sir,
I send online landline connection form after sending form. BZ-BSNL send sms to me for request successfully created Lead Id MHKOL[protected]. Then 18-01-14 send a message from BZ-BSNL to contact Konnur Mohammed Ismail given mobile number. 20.01.2014 call from office for enquiry name & place. Then 22.01.2014 i call office for next what heppen they told us for go to office & fill form. 23.01.2014 i gone to office. They to me that our side no give new connection aloso told there is no available cable for connection. Last year January i going for connection they told same for one year bsnl solve problems for new connection. i also told them for take form for connection and whenever available cable & start to give new connection then give to me first preferance but they are not ready to give form & take new connection form. so pls check what happen.

Thanking you & Regards
Prakash Patil
M.No. [protected]

I am Bsnl dataone modem with siemens c2110 availed from BSNL.After few months of connection, on using broadband ther appears a window messaging"GENERIC HOST ENCOUNTERED A PROBLEM...".Then connection is lost and to reconnect i have to restart the computer and the process continues.
Then i called a computer mechanic he formatted the window and made some setting in modem, he did the connection direct i.e., i need not have to put username and password to connect dataone.After few hours it got disconnected .I then made right click from my mouse and clicked connect.Soon the new created icon lost and all the lights of modem now glows continuously.
I asked BSNL to replace modem they refused to change it saying there is no warranty.
WHAT SHOULD I DO?
Please give direction.