Bharat Sanchar Nigam [BSNL] Complaints & Reviews

Sir,
I am working in UAE. My wife (Annamma. K.Abraham) and childrens are living in
Kerala.Our tlephone No.[protected] & Consumer No. 2313572.My home land line is not working in last one month .She complaints several times in the complaint
sections, but no body responds there.Now we have only Mobile source to contact anywere.Our telephone bills depositing through Fedarel Bank, Kodukulanji Br.No
dues in the bills. So please consider this case and get connection as early as
possible.
Thanking you in anticipation.
P.T.Abraham < [protected]@yahoo.com >
Kalba, Sharjah,UAE.
[protected].

To
The Sr. A.O.T.R/Genl.
Bharat Sanchar Nigam Ltd.
8, Hare Street, Kolkata.


Sir,
With due respect I am to that my land phone[protected] is disturbing for the last two weeks and according to line man, the phone set is to be replaced by a new one. I have given docket before Chuchura Customer Care department. Till today I have not got any positive response, i.e. I have not received any new land phone set replacing the old one.

Yours faithfully,
(SANDIP KUMAR CHANDRA)
CUSTOMER OF BSNL LAND PHONE

Address : Brojo Chandra’s 1st Lane
Kamarapara Road
P.O.- Chuchura
District –Hooghly, Pin Code – 712101.

Sir,

I am Ashwani kumar sharma and currenty i am using BSNL CDMA-WLL PHONE. My request is 'Disconnect my Telephone' & Number is[protected] & it is registed Smt Kala Wati, Vill-Dohak , Po- Kodra , Teh- Bangana, Distt- Una Himachal pradesh-174308 . Because some personal reason i can not using your services .So ,Sir Please help for disconnetion of my Telephone Number[protected] and for obtaining refund of my security deposit immediately
.
Thanks & Regards
Ashwani kumar sharma
Vill. dohak ,po- kodra, Teh.- Bangana
distt.- Una (H.P.) - 174308
Email : [protected]@yahoo.com
mobile: [protected]

Dear Sir/madam,

I regret to inform you that BSNL Broad Band (Jharkhand), is very poor in service, I am the user from last 2-3 years and now from last 2 months I am too frustrated with this service.

Continouesly speaking with Chirkunda Exchange , Santosh, Dev Malia[protected], SDO, GM--PA ( Dhanbad), nothing action has been taken.

We get letters from Mr. DK Sinha ( General manager of telecom ) about all the facilities and services but sorry to say all his and BSNL talking is a big fraud, all The Govt people are BIGGGGGGG FRAUD.

Thus I request you to all the consumer not to use BSNL, and not to get butterd from they as BSNL IS BIG CHEATER...

Chirkunda Exchange[protected]

SDO ([protected])

GM[protected]

All the above people are big fraud

Thank you

with regards
Consumer

Sir, my mobile no is [protected]. i want to unsubscribe my sub actress services.http://203.199.70.160/site/t.jsp?i=743

Hi,

I have been having great difficulties in getting my BSNL connection up and running, I works once in a week for couple of hours and that too intermittently.

I was assign a person called Suresh who contacted me to set up the connection and had informed me to contact him for further issues if any, Now that he has saved my number he keeps disconnecting my call and when I try from different phone he says I m sending a person in sometime and hangs up on me.

This is rediculously stupid that we have to run behind BSNL guys when we are paying for unlimited Broadband usage while using extremely limited availability of connection.

My phone number is 23335267, Residing at #34, 1st Main Kempaiah Block J.C Nagar Bangalore 06.

I would appreciate if some action is taken immediately before I decide on shifting my place.

Thanks
--+91-[protected]

Please deactivate my Indiagames.com provision in my broadband connection. My residence bsnl phone no. is[protected].
The help line toll free no.[protected] is always engaged and I am not able to get [protected]@indiagames.com also.
Kindly do the needful.
Thanks,
P.Kothandaraman

MY MOBILE NUMBER IS [protected].I HAVE RECHARGE 500RS VALUE VAUCHER , IN WHICH STD & LOCAL BSNL & LANDLINE NUMBER ARE FREE IN BSNL SCHEME ON DATED 17NOVEMBER 2010.BUT AFTER RECHARGEING THE MOBILE MY MONEY WHICH ARE ALREADY 10RS. ARE DEDUCTED WHEN I CALL TWO BSNL NUMBER
1.[protected]
2.[protected]
ON THAT DAY I COMPLAINT IN BSNL CUSTOMER CARE AND THEY GIVE ME COMPLAINT NUMBER 6422025.BUT AFTER TWO DAYS NO RESPONSE FROM BSNL CUSTOMER CARE.

Dear sir,
I am a customer of BSNL Prepaid mobile no [protected]. I have received a message from the number[protected] on12-Nov-2010 at 04.48pm containing the text that (Thanks for using our chat messenger. Your service has been renewed for next 30 days. Rs. 15 charged) And they deducted the said amount from my account. I have not activated and not using any such type of services. Last month the same message I have received & amount was deducted. I have requested the problem before the customer care by bsnl customer care number. The BSNL customer care has given me the docet number 6408556 on[protected]. Today[protected] I have received a message from the BSNL customer care mentioned that your complaint has resolved, But my amount was not yer refunded by the company. Last month I also requested that please stop this service I do not want such any type of services. But after that they again continued this service without my concent, As I have never activited this services. Kindly do the necessory action against this company who have tieup with BSNL as well as BSNL who Makes such type of fraud tieups with these fraud company. Some of officers may have personal interest with these comanies they gets good money from them. Kindly do the necessory actions and deactivate this chat messanger service from my number.
Thanking you
With my best regards
Dr. MM Pandey
Lucknow

I am are very sorry to say that we are not getting our landline telephone bill from several months. we face lots of problem. bill is not coming to our address.
our Telephone no[protected]
address---203 Amaravati Apt ,circular road,
Lalpur chowk,RANCHI -834001

I therefore request you to see the matter seriously& send our telephone regularly.

Thanking you
S.N.Mukherjee
telephone no[protected]

My BSNL landline phone no. +[protected] is dead several times in past one year and dead for past three days. I have made complaint via BSNL website and compaint reference no. is 55538996 dated 17/11/2010. Request BSNL to ensure that phone works properly as I am using the same connection for past 20 years and would not want to change the service provider due to lack of proper service from BSNL.

I am an bsnl landline user. my telephone number is[protected]. i have registered a complaint 1 week before.complaint number (g05135).The authorities have not been taken any actions yet. i am no more intrested in continuing .i request you to disconnect my landline immediately will not be paying the telephone bill from this month onwards..

contact:[protected]@gmail.com
:[protected]

Sir , i am purchase bsnl 3G data card versionLW 272 V1.0 . Having no connectivity in shrirampur , but in these city 2G service is enabled i cant acces these service , i am contacting so much time to customer care no and also telephone exchange but not satisfied response to me , so please help me . I am losting my money to purchase and also rechage my data card .

I am using BSNL Telephone connection and broadband connection .The broadband and telephone connection is not working for more than one month Though several complaints has been give to Coimabtroe customer care 1500 and also to the Exchange directly no action has been taken till date.Every month the telephone bill is sent correctly and we do pay the same withing due date. First of all the customer care is not providing any complaint number. Next none of the officials in exchange behave properly with customers. In abroad countries the bill will be generated only for the good service provided and in any case there is some service disruption the monthly rent amount will be deducted accordingly.. This is not happening in India.. Then Compensation has to be provided if i go legally.

Name: Senthil Kumar S
Phone number :[protected]
Exchange : Malumichamapatty BSNL exchange
Exchange Phone Number : 2610198,2610500(Asst Engg)
Circle : Coimbatore
Tamilnadu - 641021

The Chief General Manager,
BSNL, Assam Telecom Circle,
Pan Bazar, Guwahati – 781 001.
Customer Id: [protected] , Account No. [protected]
Phone No. [protected]
Sir,
Sub: Poor Broadband Service

We are a customer of your broadband internet service with the B700 Plan. We regret very much to state that the service is far from satisfactory. The innumerable complaints lodged by us, as listed below, could not yield any result.
Complaint Date No.
17.12.09 1122
30.12.09 Sl.No.13
19.1.10 15085261
4.2.10 Sl.No.30
12.3.10 14287382
8.4.10 [protected]
2.8.10 Sl.No.17
9.9.10 [protected]
24.9.10 [protected]
24.0.10 AMK-244
8.11.10 [protected]

You will kindly observe from above the frequency as well as the availability of service to us. These types of service do not serve the purpose for which we have taken the connection. This causes us great harassment and inconvenience. When you supply a product to the customer it is expected that required service is also provided. We have also been making verbal complaints to your personnel in the ranks of SD, JTO, Linemen, Technical Department, TTA and all other concerned people. But no improvement in service took place.

Under the circumstances, we do not want to continue with such a service with deficiency. Kindly withdraw our broadband internet connection and refund the rental paid by us against it from December-2009

Thanking you,
Yours faithfully,

S.VYAS (M[protected]
JAINEX INDIA LIMITED

New connection delay
Dear Sir,

This is to inform you that I have applied for a BSNL land line connection on 04 Nov 2010. But I didn’t get the connection till now. When I gave the application, company informed me that they will give the connection within one week and I paid sum of Rs.500/-.

Please help me in this case.



Name – Manoj Kumar Behera
Application No: A1200363
Registration No: VMP/N-OYT_GNL/26986
Consumer No: 53715911
Demand note No: 3624809
Date of registration:04/11/2010
Work Order No:65038312

Contact Details:-
Door No:114
Cross No:3
Main No:1,Yamalur Post
Bangalore-560037
Ph:-[protected]
Email id: [protected]@gmail.com

Dear Sir,

I have requested for phone shift(including broadband and IPTV) from Triveni nagar exchange area to barakat nagar exchange area on 3rd nov. (request no.[protected]). my phone (old no. 2763458) was shifted to new address on 7th nov. - new no. 2504812.

Since than i am waiting for my broadband to be activated on my new number, regarding that i have complaint 4 times on 1500 ( complaint no. - 7285037, 7285890, 7286248.missed 1 complaint number) in addition i have visited TRIVENI NAGAR EXCHANGE ,BARKAT NAGAR TEL. EXCHANGE,BAJAJ NAGAR EXCHANGE 3-4 times each but not yet got a result.

Finally i had to write this mail in hope to get my broadband connection asap.

Thanks in advance.

Dr. Sanjay Kumar Jain

Mental Health Care & Research,Jaipur

Ph. 91-[protected]

Fax: 91-[protected]

Sir,My number is[protected]. BSNL has offered a free package of games for one month(15.10.2010-16.11.2010)the period is going elap. so i would like to deactivate my account. The toll free number [protected] is always busy& not responding. Hence i would like to deactivate my account.Plase do the needfull immediately. My indiagames user id is(selvi1960- password selvi1960 ) Thanking you.
Plase replay through my phone number[protected].

Dear Sir,
I would like to draw your attention on ongoing fraud on subscribing on value added services by BSNL Company. Customers are unnecessarily harassed and cheated their money by the company. My mobile number has subscribed for Baba Ramdev pack and deducted Rs.5 without our knowledge or confirmation. After lodging complain against this pack BSNL customer care assure us to discontinue this service but denied return the charge that they have deducted falsely. My Complain No is 6415475.Pleases take the necessary action on this ongoing fraud in the interest of people and make sure this things not happen in future.

Immediately I want to de-activate news pack subscription and all the amonunt deducted for the same to be refunded. I will be bound to take legal action in future if further deductions are made from my mobile no [protected].

To deactivate I am losing an amount of Rs2/- per SMS, but there is no response of confirmation for the same .

Rasmee Rekha Panda
Sunabeda
ORISSA