[Resolved]  Cadbury Silk Variety — Metal found in the product

Address:

Chennai, Tamil Nadu

I have found one small metal piece in Cadbury Silk on 5th Sept , Purchased from one of the super market in chennai. I have sent a mail immediately on the same Sunday night to the company regarding the nature of complain. But amazingly no verbal communication had been encouraged from the company end even till today the 8th Sept. When I have called up at the company consumer care cell, they were very reluctant to respond. I think they have started killing the time now.
Now it is becoming very difficult for me to keep the material in good shape & condition, since it is having a natural tendency to melt under the ambient weather of Chennai. Although it is in freeze but power off is a issue. I am only willing to share and discuss the probable occurrences which might have cause FBC like metal. But company is not seems to be much interested. Kindly suggest what are the options from my end if company keep on showing reluctant approach to the issue.

Product details given below.

Code: I00609A.
Pkd: 06/10.