[Resolved] Citibank — Non Delivery of Credit Card | |||
Refusal to deliver courier (Credit Card from Citibank) on false basis To Blue Dart & Citi Bank This is regarding refusal to deliver the courier (Credit Card from Citibank) on false basis of "NON AVAILBILITY AT ADDRESS" by the courier delivery executive of Blue Dart. The executive called on phone for delivering the credit card at 3:17 PM on 22/06/2010 and said he will arrive within 1 hour BUT he did not come. When I called he said that he had visited and there ws no one at the given address. I told him that he could have called me up as he had my contact number. To this he said that he did not have a phone & he is not going deliver the courier. ACTUALLY THE COURIER EXECUTIVE HAD NOT VISITED AND WAS LYING THAT THERE WAS NO ONE AT THE GIVEN ADDRESS. THIS IS NOT THE FIRST TIME THAT THE BLUEDART COURIER SERVICE HAS NOT DELIVERED MY CARD. THEY HAVE BEEN GIVING THE SAME FALSE EXCUSE AND NOT DELIVERING MY CARD & THIS HAS BEEN GOING ON SINCE ONE MONTH. CAN'T THEY FIND A SIMPLE ADDRESS EVEN IN ONE MONTH? SINCE I AM RECIEVING ALL CORRESPONDENCES AT THE GIVEN ADDRESS, THEIR EXCUSE IS TOO LAME TO BE CONSIDERED & SHOWS THAT THEY HAVE MADE NO EFFORT AT ALL TO TRY TO DELIVER THE COURIER. THEY ARE SIMPLY LYING! By the quality of services the Blue Dart is offering, they are NOT RELIABLE SERVIES and CitiBank must reconsider using their services. TO THE CITIBANK :- BY MAKING THE ABOVE COMPLAINT I HAVE MADE IT CLEAR THAT DUE TO THE INEFFICIENCY OF BLUE DART I HAVE NOT RECIEVED MY CREDIT CARD. THE BANK WILL HAVE TO HOLD BLUE DART RESPONSIBLE FOR ANY MISUSE OF THE CREDIT CARD & IT WILL BE THE RESPONSIBILITY OF THE CITIBANK TO RECOVER THE CREDIT CARD. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
Citibank Credit Card — NON-DELIVERY OF CITIBANK CARD IN TIME
Sir,One shipment as you informed no.[protected] sent by Citi Bank on 25.08.09 came to my residence on 28.08.09. Due to not availabilty of myself one msg. came to me asking for my availabilty. I confirmed my availabilty on 01.09.09 within 12 to 2 pm as you said. But your third class and callous delivery man did not turn up within that time.Then I left my residence at 3 pm. I talked to your customer care several times but failed to get any fruitful service. I have a good idea about your service but came to determine your most worthless, irritating and callous service. To regain your service please remove that type of your third class and callous delivery man save and except your organization immediately thogh that man suffers from starvation.
As a lawyer in the High Court at Calcutta, I can bring you before that Hon'ble Court. You are also well aware of the consequances thereof.
Pl. rectify yourself and return that document to the sender.The bank will arrange to send that document to my address.
Amlan Nath(Advocate)
My name is Ravisurya.(Mobile - [protected]) (email - r.k.[protected]@gmail.com)
I have applied for a citibank -platinum card from shoppers stop in malleswaram mantri square.One of your executive said that only i.d proof and address proof is required. I had submitted all the related documents 25 day back.After that i recieved a phone call 3 weeks back saying that whether to send this card to office address or to residential address? i told them to send it to office address.But so far i have not recieved any card from your end.what is the status of my card please inform me through mail or by mobile. I have 2 phone nos of yours i, e - [protected] &[protected].But no one is responding properly.What should we do NOW?
regards,
Ravi surya!
I have applied for a citibank -platinum card from shoppers stop in malleswaram mantri square.One of your executive said that only i.d proof and address proof is required. I had submitted all the related documents 25 day back.After that i recieved a phone call 3 weeks back saying that whether to send this card to office address or to residential address? i told them to send it to office address.But so far i have not recieved any card from your end.what is the status of my card please inform me through mail or by mobile. I have 2 phone nos of yours i, e - [protected] &[protected].But no one is responding properly.What should we do NOW?
regards,
Ravi surya!
Citibank — Non-delivery of creditcard
To MsAnjana Makkar,citibankNAPO AnnasalaiChennai600002Ref:[protected]dt 28 sep 2011 card#[protected],It is now more than 6 months,requested clarification of non delivery of thecard.I need to purchage air ticket for self &family for uk travel in april 2012.I have used the card last in march 2011,available cash limit is Rs115000.not received help from 24 hr help line.neither you have responded to my detail letters.I require the card at the earliest.thanks.Brig.J Bhattacharya,91 Parnasree Pally.Kolkata 700060.Mob [protected].E-mail:[protected]@yahoo.co.uk
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Citibank — Non- Delivery
Courier boy who came in morning does not have civilised manner and further does not have sense to judge the genuity of ID Proof that ha has asked for as my name on DL appear as N.K.Ishwar.Take tha matter seriously to deliver the courier at an earliest otherwise I am free to take legal action after completion of all formalities.
Thanks
N.K.Ishwar