[Resolved] Citibank Visa Card — dispute

joyforeverumi

from Gurgaon, Haryana

Address:

Delhi

Hi,
I am Manoj Arya,my citi card was stolen I there are 4 transactions that are unauthorize.I have given several calls to citi custmer service but all in vein.They are not ready to help me out.To dispute the transactions they asked me to download a form from online from [protected]@citi.com.However there is no such website.So how will I fill the form and fax it.I have alredy reported it to the police and yet I am not getting any help.Even to dispute they charge Rs.100 per transaction and 12% over the disputed transactions..This is highway robbary.
I dont want to make a payment for the transactions that are not mine..
What should I do??

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Vipin Sharma

from Noida, Uttar Pradesh

Citibank visa card — Wrong purchases shown

Hi,
I had a Citibank Visa Credit Card in 2005. I had hardly made any purchase.But one day I got a mail in my email account stating that I had made purchases worth Rs.16000/-. I had reverted to that mail requesting to send me the details of purchases made, but there was no response. Now the outstanding amount on the same card has outgrown to Rs.55000/- . I don't even remember the number of that card.But the bank is still sending me mails.How can I get out of this?

gourbarat

from Noida, Uttar Pradesh

Citibank Visa Card — Renewal of Cr Card

Dear Customer Care.

My citibank visa card no is[protected] issued on 95/08 valid till 04/11.The renewed card is not yet recieved.Kindly see to it.
Thanks
G.N.Barat
2D, Cooper Street (Naresh Sengupta Sarani)
Kolkata-700026
Mail ID [protected]@yahoo.com

gourbarat

from Noida, Uttar Pradesh

Issued on 05/08