[Resolved] Datawind Aakash — DELIVERED FULLY SCRATCHED TABLET AND NOT WORKING
I have a received a tablet from DATAWIND INNOVATIONS PVT LTD, AMRITSAR after awaited for long 11 months, That Tablet screen is fully scratched and had worked only for few hours, after that it is displayed only the ANDROID LOGO,
Checked with customer care, per their instruction, i returned the scratched not working tablet to their mentioned address through SPEED POST,
Today they have called me and asked me to pay Rs.1500, as they received the tablet with broken screen.
I AM NOT READY TO PAY ADDITIONAL AMOUNT FOR AAKASH TABLET.
IF YOU DATAWIND SEND ME THE BRAND NEW GOOD SET AT THE FIRST DELIVERY, WHY ALL THESE ARE HAPPENING? IF SENDING TABLET WITH FULL OF SCRATCHES , THEN THE PROBLEM IS YOURS. ALSO IT WONT WORK MORE THAN TWO HOURS. THEN ITS NOT OUR MISTAKE, THAT TOO YOUR PROBLEM ONLY, ALSO I WAITED FOR ALMOST A YEAR AND FINALLY I LOST MY TIME AND MONEY WITH YOU.....
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Aug 13, 2020Complaint marked as Resolved