[Resolved]  Datawind — Failure in Delivery

Address:Maharashtra

Sir,
I booked a Aakash Ubislate tablet on 29th February 2012 and also sent the company a cheque for free and prioritized delivery. The company promised us free and prioritized delivery in March. We further tried to contact the company after the due date passed but received no respose from them. We are also not able to contact them on the customer care numbers.Here are some details regarding the booking and payment made: -
Booking Id:- PM606DC

Booking Date:- 29th February 2012

Bank:- HDFC Bank, Shankarseth Road Branch, Pune

Cheque Number:- 733832
We sent the cheque through speed post with receipt number - EM[protected]IN and we have also received an acknowledgement from the company (on 19th March 2012) stating that they received the cheque and will be delivering the tablet soon.
We also received a mail in May stating that the tablet was ready for delivery and we would receive it till may end but this was also to no avail.
It is 3 months since the due date passed and still we have not received the product till date (17th June 2012).
I request you look into this matter and resolve it as quickly as possible.

Regards
Ajay Gupta
[protected]@yahoo.co.in
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

The same issue even I have been facing since December.

I booked my tablet in Dec and still no update. Everytime I send them an email, I get the same email response back as mentioned above.

Regards,
Mayank
Dear AJAY GUPTA

We have already dispatched your device through Blue Dart courier.Your AWB no is [protected] .For any queries, Kindly drop us email on [protected]@datawind.com and your matter will resolve ASAP.

With Regards,
Datawind Innovations
Dear mynkgandhi,

Kindly share your contact details and booking id and your matter will be resolved ASAP.

With Regards,
Datawind Innovations

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