Dish TV — reinstallation

svasssa

from Delhi, Delhi

Address:

Maharashtra

We have given request for reinstallation on 01 June 12, today 16th no body visited. Saying that cable operators issue here, so we have to arrange the technician. So, i have following up for the last 15 days. Now, I asked them to repay Rs.2500 as penalty/charges for delay/inefficiency so that I can go for alternate service provider. Plz do the needful at the earliest. My no [protected], email: [protected]@gmail.com

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Comments

R.K.Arora

from Delhi, Delhi

Hello, I am one of sufferer of Dish Tv. My VC No. is [protected], I am Govt. Employee and was posted at Jaipur. Recently I got my transfer order for Delhi, accordingly I took the equipment of Dish Tv ( as advised by the one of dealer at Jaipur) to install the same at Delhi at my residence.I contacted two Dealers of Dish Tv nearby my residence to reinstall at my residence but they suggested me to call the Call Center of Dish Tv for this work and gave me the No. of Call Center i.e.43144800. Accordingly, I registered my first request on 27.05.09 at around 4.30 PM to the said center. One Mr. Manoj told me that this will be done on next day i.e 28.05.09, but there was no response by the Company, so I again contacted on 28.05.09 at 4.00PM but I could not get the satisfactory reply from the said Center, once they also disconnected my call while I was talking to them. After three calls Mr. Manoj informed me that today by late evening it must be reinstalled but all in vain. Again no response. I waited whole day of 29.05.09, but they didn't bother. Is this the SERVICE of DISH TV ? I was planning to switchover my other cable connection to Dish TV, but the response of the Company forced my change my planning. If this type of service will be given by the Company very soon we will see the scene brought by the MTNL on their advertisement, the nest on Antena. Kindly let me know the remedy of my problem.

Gurendra Singh Parmar

from Bengaluru, Karnataka

I have requested to re-install my dish on same floor on 22/08/09 no reference Number given, against requested on 24/08/09 for which Ref No : 28547187 given. But till now no action taken.

Taking every time to their Customer Care No Satisfactory Answer.

Any body who can help.

CV No : [protected]

sreddy6781

from Bengaluru, Karnataka

Dish TV — Re installation

Hi this is sudheer, recently i shifted from hyderabd to chennai.i gave a request for re installation on 8th. every time when i am asking for the status they are telling 24hr from that time.. can some one please help me out of this. my VC no:[protected] .and same time they are telling that the complain was closed and reinstallation was done. the customer care people doesn;t have the patience to listen and telling every time it will done in another 24 hrs. its almost 9 day from the first complaint give.