DishTV Complaints & Reviews

we are recharging regularly but the retailer doesn't shows the channels properly and so kindly take an action for this as soon as possible

I will give the email id of customer care just write your concern their for quick action on your complaints.

[protected]@dishtv.in

Totally agree with u Tarun, this is cheating!!!
I dont know how many customers are delighted by this move from them.
As if they ever consulted the customers before deciding to supposedly "upgrade"
our platinum pack!
I have only opted for dish because their sports package with ESS and Ten Action was perfect for my viewing patterns...Even i have made a one time payment based on this package...If they change this THERE IS NO REASON FOR ME TO CONTINUE WITH DISH!!!
Dear dish tv, don't bother upgrading us, if this is what you call an upgrade!!!

I have handed over old set top box to the dealer of dish tv in Vadodara and got new connection and set top box. As per terms and condition i can get security deposit of old set top box. I am having dish tv for the past 7. I have submitted Rs.100 to the dealer (Shiv Service[protected] towards courier charges for sending the set top box to dish tv. Till date i have not received the money from dish tv. I have made chasing several time with old dealer shiv services and also with new dealer High Tech services in Baroda. Also I requested Noida centre do to need full in this matter but no fruitful result arrived. Pl. arrange to return the security deposit as per terms and conditions without further delay

I have lodged complaint through this web site today on 07.08.2011. In this connection I am submitting the dish tv connection Number [protected] (new set top box). The receipt issued by M/sESSEL AGRO (P) Ltd, New Delhi is 301266 dated 25.10.2005 (for old set top connection) for which refund is awaited still from 06.12.2010

Why returned to set top box to dealer. Please give the correct answer

Dish TV — Channels Not coming after payment

I Pranlal Bhagwanji Maru VC No. [protected] have been complaining since 15 th April, my compliant numbers are 57396086, 57442354, 57450585, 57455689, 57466519, 57485655, for which no action has taken till now, we are getting message on the TV " Recharge your dish tv to avail services" my recharge expires on 5 th of May, 2011.

All my signals on the set top box are more than 70%, I have taken my Set Top Box to dealer on 16 th of April,2011, there also same message "Recharge your dish tv to avail services" coming , I have lost up to 70 Rs, on phone calls for complaints and four days premium without watching the TV, Please advice what I need to do in order to get your services at earliest.

Best Regards

Pranlal Bhagwanji Maru
[protected]
[protected]@yahoo.com

at about 6 pm i got a message on my cell phone saying my complain is resolved but this not true ... i am facing the same problem after changing my set top box ... i want serious action to be taken as this is the 4th day after innumerable complains ... the problem has not been solved ... your promise of sending a technician has not been kept.. is this how you treat a Senior citizen who is 84 years old and has only entertain in life through television ??? this was not expected from your company ..

DishTV — Channels Not Coming

I have upgraded the DishTv service from SD to HD and assured was the service of all channels will be coming on the same day. Payments are collected in Cash. But after 3 days there is no service I have made several calls to the dealer & DISHTV but no service. It is cheating the consumer directly.

dear sir
i am recharge the dish tv in 1oct in 125 rupee .
its not working today. what a bad servise. my mob no [protected].
plz sir what the reasons behind it.

I will give you the email id of Dishtv Customer care, just mail your concern their for quick resolution of your complaint along with your complete details like VC No, address and contact number.

Email id; [protected]@dishtv.in

I brought dish tv rayachoty kadapa district, AP. now its working in piler, chittoor district, AP. On 24.07.10 my father inlaw paid Rs.750 and got recharge coupon. He is not well aware about the recharge. retail shop owner scratched the card and recharged. shop owner told that it is pay 6 and get 7 offer card. He given scratched card also. But they disconnected for 5 months only. Now when we ask him, he is not giving proper answer. simply escaping. Now what to do? Please do justice.

DISH TV Smart card No. [protected]-3
scratch card s[protected]

Yarram reddy, Tirupati.

I RECHARGE SONY MAX TODAY, BUT THE CHANEL NOT COMING

today recharge sonymax, but the chanel not coming

Dish TV — not working properly

I using dish tv connection which is only three months old now.
My vc no is [protected] .i have logged a complaint at the call center no last week and till 3 days no one came to my home after that one technician came but that time there was no electricity there.so he went with out doing anything.
next day when i called customer they told me that fault already closed by the engr.then i have to raise a fault again.
Then engr came and fixed the problem.he changed LNB and charged 300 from me.and he has not given any receipt for that.
But still the things are not wokring fine.i am trying to call customer care from last 3 days .But unable to get through.I called more than 6 times and every time call duration was more than 10 minutes.
So pls tell me is this the service which you supposed to give?
and who will compansate the loss cause to me due to your probelm.
I want all this to be sorted out first and then the compansation due to poor service.more than Rs 100 calls i alredy made to call the customer care.
i have logged a copmlpaint on 17/06/[protected]
and mailing the customer care from that day but no one came yet.

DishTV — setup box is not working

I mr. Pravinkumar my Cell.no. [protected] ..v.c.no. [protected] in the name of mr. Veeras.j.s. residing at bangalore, koramangala 8th block, 2nd main, 156, 3rd floor.
given so many complaint from 2nd Oct.08. & asuared within 24 hour, still not attended by anybody,
I request y please do the needful as soon as possible.
thanking you

dear dish tv managment,
i request to our dish tv setup box is properly not working and show image in tv is Card Refresh Error so pls reply and my dish tv smart card number is [protected]-8

my set top box is not working . it is blinking again and again and
set top box not starting.

dish tv india/set top box — not cover warranty

i purchased dish tv set top box 11/9/2008 some problem in set top box last week .dish tv service centre B-10 LAWRENCE people told me your settop box not in warraty they charged 500/- i want to know that what is the meaning of warranty one year .i file case against dish tv in consumer court matter of not a money such a big company cheated all india people

mahtab alam

Dear sir,
Lot of promises but no Job done.
Regards
Colonel Jagmohan
[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@dishtv.in
Subject: FW: SET-UP-BOX FAULTY VC [protected]
Date: Tue, 17 Feb 2009 10:46:27 +0530

Dear Sir,
Further to my mails dated 5 Feb, 10 Feb & 14 feb 09, It is really shocking to note that no cognigance has been taken of the complaint so far. Donot tell me that such a big organisation cannot keep up the promises as requested by the customers after taking the advance money for AMC. In case I dont hear from you in resolving the issue with in next 48 hours, I will be left with no other option than to report the matter to higher authorities or go to the consumer court. Needless to say all this I want a fast resolution at your end.
Regards,
Colonel Jagmohan (contact No. [protected])


[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@dishtv.in
Subject: RE: SET-UP-BOX FAULTY
Date: Sat, 14 Feb 2009 16:50:59 +0530

Dear Sir,

It is really shocking to note that the problem is not yet resolved. A big organisation like yours is not able to resolve the problem till date. I hope someone is kind enough to look into the problem immediately.

Regards
Col. Jag Mohan
Contact No.: - [protected]


> From: [protected]@dishtv.in
> To: [protected]@hotmail.com
> Subject: SET-UP-BOX FAULTY
> Date: Thu, 12 Feb 2009 08:44:43 -0800
>
> Dear Sir/Ma'am,
>
> Thank you for writing to dishtv.
>
> This is in reference to your e-mail regarding repair of Faulty STB of VC [protected].
>
> We sincerely apologize for the inconvenience caused.
> We would like to inform you that as per telephonic conversation with you on [protected], we will surely be doing the needful. Kindly note the reference number for the same is 20924328.
>
> Kindly revert us for further assistance.
>
> Reassuring you of our commitment towards best services.
>
> Thanks and Regards,
> Santosh kumar
> Customer service
> dishtv
>
> We are pleased to inform you that we have added a new feature 'Messages' in dishtv menu. This will keep you up to date with the latest buzz, programmes and latest deals being offered by dishtv. To access 'Messages', go to Menu, scroll down to my dishtv space and select 'Messages'.
>
> First time on TV! Premiering Madhur Bhandarkar's FASHION starring Priyanka Chopra on Movie on Demand. Starting 5 Feb. To order from your Registered Mobile Number (RMN), SMS MOD 50436 and send to 57575. To order from any mobile number, SMS MOD <your 11 digit VC no> 50436 and send to 57575. (This is a paid movie @ Rs. 75 (inclusive of all taxes) and not redeemable against any offer)
>
> ============================
> Dear Sir,
> This is to inform you that I had mailed you regarding Set-up-box faulty on 05 Feb 09, but did not hear anything from your side. on 10 feb 09, I had complained about the same to customer Service on Telephone. On our complaint person visited my residence, To my surprise he wanted to take away the system for repair. Let me tell you its of no use if the set-up-box goes bad in hardly one year eight months. It means there is something wrong with the quality of product. In view of this, I would request U to replace the set at the earlist.
> Regards
> Colonel Jagmohan (contact no. [protected])
> _________________________________________________________________
> Plug in to the MSN Tech channel for a full update on the latest gizmos that made an impact.
> http://computing.in.msn.com/


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Set-top box is not working my vc no [protected]

my dish setup box is not leaving its red blink it is not turning on from half a hour so please if you make any sort of help to us so make it urgently.


and please send your opinion at

[protected]

Dish TV — Not turning up to repair

my VC No.is [protected]. i have given complain around 15 days back, complain No.VC/4/788. the peson came and found there was some problem with the clamp at antenna, he asked us to get the clamp. we asked him to come next day . we brought the clamp next day and called the technician to come and repair. the person did not turn up, since then we have been everyday calling the agency and the person but they dont turn up to repair. Now they say that payment was not given to them. how can i give the payment before completion of work. Also how can i give the payment untill unless the person comes to collect it.

DishTV — dish is not working properly

my dish setup box is not leaving its red blink it is not turning on from half a hour so please if you make any sort of help to us so make it urgently.




and please send your opinion at

[protected]@yahoo.in

Can some one help me the settop box is blinking and not startup, the blinling LED colour is yello/orange and not green.

Any solution will be appreciated

the settop box is blinking and not starting up, it is just blinking LED colour is orange and not green. its more tahn 2 days. can anyone help me out ?...

I fully agree with the complaint been posted. Even my set top box was blinking and taking around 30 minutes to stabilize, gradually the duration got increased to one hour and now ultimately no light is blinking. This seems to be an universal problem which I was not aware earlier or else I would not have chosen this option. Got motivated but now I am realising when the dealer is also not entertaining to listen to my problem and handing over a phone number where no one is lifting the phone.

After sales service is very poor, they may take little extra money but must attend the problem at home. Who will now run around to get it repaired through multiple visits.

YEs very much the same DISH TV Setup Boxes have this universal poroblem and its common htey have to rectify it for free rather than charging for this as its with almnost every one

same problem has now started up on my Dish TV set top box (Zenega). For over 2.5 years it has worked well though. Not sure if any of you guys found a solution to this...if yes, please reply. Don;t think Dish or even the seller is going to do much to help me out.

i am also having same problem. if anyone found solution then please tell me also

i am having the same issue, the lights used to blink for around 30 min and yesterday its started blinking aid its the same tinn now its been more than 24 hrs still blinking ... any idea how to solve the issue,

No upgrading channals

my stb is blinking since 2 days n not getting started. plz give some idea to start.

Hi there,
My Dish TV Set Top Box (STB) is not working, the LED keeps on blinking and nothing happens on Screen. STB No. 0739ABF07DS24885.

Can some one help me "How do i get it repaired?" Where is the service station around Panjim - GOA?
It is great inconvinience without watching TV at home.

Please help me.
Thank you.

I will give you the email id of Dishtv customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and contact number.

Email id: [protected]@dishtv.in

Hi,
My Dish TV Set Top Box (STB) is not working properly, the LED keeps on blinking and nothing happens on Screen more time about half an hour.Pls give solution.
My VC No.[protected].
My STB No.0790ABF36DS32165

Address:G.Trimurthulu
Plot No.310, Bhavaninagar
Kapra, Hyderabad-62

Cell No.[protected]
email ID: [protected]@gmail.com

Please reply
Thank you.

I have purched Dish Tv last year but the set top box not working properly
i have show it dish customer center but nex day the problem is same. My complain is this hence it is in warranty period but they are charging me first time they have charge 165 but i did not give them next day the problem is same and they are not solving my problem i have written mail and also make call to him

If any suggition kindly help me
Thanks
Ranjeet Singh
Ph [protected]
Vc. No. [protected]

hello sir/mam : my self Manjeet singh i haven't my STB no. plz give me my stb no'
my v.c no. is [protected]
nd my mobile no. is [protected]
plz send me my stb no.

i am having the same issue, the lights used to blink for around 30 min and yesterday its started blinking aid its the same tinn now its been more than 24 hrs still blinking ... any idea how to solve the issue, i spoken to one of service center he is saying that there is some problem with power supply and it will take more then 2 days time and Rs 550/- for resolving, and new set top box is 1340/- so i am going to buy new one meantime if anybody resolve it please let me know.
Anuj Kumar

my v.c no. is [protected] and plz send me my stb no

sir my dish tv stb no has been changed while useing it con u resolve my problem
[protected]

sir mera dishtv pe two week se yae massge araha hin
Card Refresh Error 201

mera vc no:..[protected]

stb:.09B9ABF4DS51213


MERA LAST DATE HIN 28/12/2010

the settop box is blinking and not starting up, it is just blinking LED colour is orange and not green. its more than 2 days. Now the blinking is also stopped and when I contacted customer care they said within 24 hrs it will be resolved. Surprisingly a message also came to my cell phone stating that your proble is resolved. Without even attended by technician how the problem will solved only known to Dishtv When again I contacted the person who has received the call politely asked so many questions when I answered all the quested he said within 24 hours the problem will be rectified. Now totally 7 days have been completed from thelodgin of my complaint but invain. No body is attending and no one is called me .
i WANT TO CLAIM DAMAGES FOR POOR CUSTOMER SERVICE AND FOR NOT ATTENDING MY CALL AS I MYSELF AND FAMILY MEMBERS DEPRIVED OF VIEWING ICC MATCHES AND OTHER TV PROGRAMEES FOR SUCH A LONG PERIOD

My stb No. is 0878ABF30SM73401 VCNO, IS [protected]

Open your DishTV STB box. Unplug the power cable from small SMPS kit. Unplug another cable attached to it. Take it to your electrician and said him to change two capacitor (the blue cylindrical) rated 1000uf 10V with capacitor rated 1000uf 16V or 25V. capacitor with 25V rated will resolve your problem pemanentely as in my case. In most cases only one capcitor need to change. Best Of Luck...

Hey amar3213 ur solution and diagnose seems to be spot on i aslo opend up my stb as per ur comment and found the same one capacitor (10v 1000uf) opened up and will change it with the 25v one as suggested by you. Will post again if its working after the repair. but for now thanks for the help its very much appreciated.

sir
my dish tv stb has been changed
& massage is here
your vc is not paired with this set up box
it con u resolve my problem
vc no [protected]

contact no.[protected]

Dish TV is worse service provider you can get.

They are procuring cheap Chinese model setup box that goes bad and customer needs to keep paying for the repairs. Just within a month of installation my setup box has gone bad and it was replaced. Again after 5 months the setup box has gone bad and they are asking me to pay for technician visit and there is no guarantee that problem will be solved. They are just cheating the customer and nothing more.

It appears that dish tv wants to more money in repairs than the actual business of providing service.

I think nobody should ever use Dish TV.

Anand

[protected] or[protected]name santosh

[protected]

stbnumber.dst[protected]

my set up box is not working please help immediatly

Hello sir

My setup box is not currently work, in the screen show not connect network
My VC no [protected]

Thanks

Rohit

My set top box is not working, my V.C. no is [protected], please solve my complain . my mob no is [protected]

Dear pradeepksng

We hope your issue has been resolved. Please let us know if there is anything else we can help you with.
Please feel free to give us your feedback at [protected]@dishtv.in.
Have a nice day.

Regards,
Online Team
DishTV

Can't login

I am unable to login my dish tv, always not matching after getting password and user Id.

registered mobile number

i want to regesterd my cell number but how i don, t no about this olzz help me junaid saleem frm pakistan, [protected]

Change new mobile no.

My Name is Pintu Lourembam and My DishTV ID No.[protected] change my RMN TO THIS mobile no. [protected]. So please update my new mobile no. in your system. Thanks, Mob.no. [protected] [protected]@gmail.com

wrong vc rechatgr

[protected] Dish Tv, ALL 0 Coupons Rs.250Order ID :Â FCDM[protected]Date :Â 21-Oct-2014

your web portal is not at all opening

i tried many times in vain since more than a week your web site "www.dishtv.in" not at all opening. please resolve the problem as soon as possible.

recharge issue

Dear sir, I had recharged 185+185 to [protected] on 22/11/2014 but till now the channels are coming only three please take up my issue as early as possible regards nandakumar [protected]

Dishtv hd plus

I am charged 600 though while subscribing was informed 435 as the paid amount. My vc no is [protected].

Dear poorocks,

Hope you are doing good.

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further clarifications, please drop us an email on [protected]@dishtv.in.

Regards,
Online Team
DishTV

Dear poorocks,

As per our conversation on [protected], billing and offer related information has already been shared with you. For any further clarifications, please drop us an email on [protected]@dishtv.in.


Regards,

Online Team

DishTV

Dear Sir, MyDish tv STB not good working pucher ok but sound not ok Please reples this and give me new set top box

Dear Karuna.kamble,

Hope you are doing good.

We are sorry for the experience you had. Please write to us about your problem with your VC number and registered mobile number at [protected]@dishtv.in and we will put all our efforts in trying to help you out.

Regards,
Online Team
DishTV

Dear Karuna.kamble,

Information about your complaint is still awaited from you. Please contact us on [protected]@dishtv.in with the necessary details for any further assistance.

Regards,
Online Team
DishTV

Hi iam laxmi bai my set top box not a free channel single not pound please help set the sarvise man help

my dishtv complint is solved thanks.
regard
sajal chabri

DishTV — not resolving complaints

i own a settop box dth of dishtv since january 2008.since last month i am facing this problem of alignment.complaint for the same was registered on 23 september but nobody solved the problem so far many a requests have been taken but nobody turns up.financail implication of 445 on payment towars dishtv and 500 on contacting customer care

I will give you the email id of Dishtv Customer Care, Just Mail your concern their for quick resolution of your complaint along with your complete details Like VC No, Address and contact Number.

Email Id: [protected]@dishtv.in

After installation and activation i am not able to see any extra channel except free to air.20 days have been passed i am keep calling local dealer regarding the issue and they r just in trend to say "pls put ur set on for 24 hrs then u will got all the chaanel " but its all in vain.same response i have got from customer care which usually keep on circulating call to one person to another .Its very harsing that more than the cost of pakage i am spending in calling these customer carelocal dealer.Th service is very pathetic if compay can not provide support to their product then they should not be lauched in market.

MY VC Number is [protected]

COMPLAINT#1
I called DISH tv customer care few days back(last Saturday) & got my e-mail registered so that i log in your website. It was supposed to be registered within 24 hours but it is almost 120 hours & my e-mail has not been registered.

COMPLAINT#2
I paid one months subscription(300) through easy bill on MONDAY & till date my dish tv connection has not been restored.
My wife in last two days has launched this complaint twice.

I am a regretfull customer & waiting for TATA SKY to offer an exchange scheeme so that i dump my dish tv services & get TATA SKY instead.

LET me put this as blog on some website so that others do not do the same mistake

Hi,

I raised one complain for Signal Problem to their customer service. They claim that within 48 hours it will be resolved. Now it's more than 60 hours and i did not get any call from them. I used to call them daily 3-4 times but no response. My complain no is :13475565, i raised it on 27th May morning at 9 AM. Today its is 29th and time is 9 pm. I just talked to customer service and i'm shocked to hear that this complain was resolved and a new one got created and that will be take another 24 hours. Their service is pathetic and they dont care about consumer. If they cant provide service then they should atleast return their money. They are causing mental agony to consumer. I dont know to whom i should contact to get my money back. I'm so annoyed that i dont want their service and dont recommend anyone to go for Dish Tv service.

Thanks

Unfortunately, I am a DISH TV subscriber. I purchased dish tv in big bazar scheme of Rs. 999. I have been regularly paying the monthly subscription before due date but since installation this system never worked and I never viewed any channel for which I had subscribed.

We have lodged various complaints and after rigorous follow up dish tv mechanic had come to set things right but till date they are not successful.

Yesterday some gentleman called up and assured to visit our residence by 3.00 p.m. but he never turned up. He only kept us waiting at home.

I request DISH TV management to personally look into my problem. They can come and have on the spot check of the working of their system.

Since last three days I am not able to view any channel whereas I have already paid the subscription for 6 months.

I once again request DISH TV people to set the things right otherwise I have no other option but to approach consumer court for redressal of my problem.

Regards.

Sanjay Ganjoo

I am connected with DISH TV for a long period of time.

My last payment was of Rs 400 via credit card from my BSNL no[protected] and immediately after the payment i call the customer care to activate SILVER PACK on my VC no and 2 A LA CARTE worth Rs 40 which were free with my payment.

Despite of my phone call they activated Platinum Pack without my consent.

Again i call up customer care that they activated wrong package, they replied we will correct it in few hours.
Somehow the deduct Rs 40 and changed my plan.

I want to know for what my Rs 40 payment is deducted when i requested for SILVER PACK.
Further they are saying no free A LA CARTE this time.

Is this my reward for the attachment with DISH TV for such a long time.
Kindly Deactivate my dish tv service right after my due date as there is no listening even after my so many phone calls. I do not want to continue with such pathetic service.

You can listen my recording of phone calls right after my last payment to know the truth.

VC No: [protected] & VC No: [protected]

This is with reference to the complaint I logged on 06/06/2009 having reference number 26004046. My complaint was that my set top box is not functioning and does not turn on. This complaint was attended on 23/08/2009 that too after repeat calls to the highly inefficient customer service department.

This is just one of the problems I am highlighting and the list is endless and I believe the problems will end only when I throw the Dish TV Boxes out of my house. I wonder if there is any Dish TV subscriber who is even marginally satisfied.

This is highly unprofessional on Dish TV’s part as ever since I have bought Dish TV it is not a feeling on leisure and enjoying the product but rather it has been a torture, harassment, financial loss. I have been spending more than my Dish TV subscription fee on my phone bill just to call customer care of Dish TV and have been made to wait for more that 1-2 hours just to get in touch with your customer care which is no care at all and rather Customer SCARE Centre. I have all the records in this regard. All this unpleasant experience really urges me to say that so called India’s no.1 DTH service is really pathetic and not only service the product itself is pathetic. I have no choice but to stick with Dish TV as I have made my payments in advance which is denied as refund to me if I wish to discontinue with Dish TV. My elderly parents who are senior citizens have no source of entertainment as this so called entertainment gadget of yours has become a pain in their life and in no way has performed as a mode of entertainment for them but mental torture as all the time they are busy calling you in hope of good. Every time there is a weather change they have to pay money in order to re-align the dish. So actually it’s their fault when it’s raining, when it’s windy, when the sun comes out, when the moon shines.

I would term this unprofessional attitude of Dish TV as criminal, cheating and fraud.

All this frustration caused due to your acts has forced me & my family not to recommend your product to any one and anyone who get a chance to see this complaint (which I will be postings on various sites and other modes) it is my request that please don't even let a thought of Dish TV come to your mind if your need peace in your life.

I will give you the email id of Dishtv Customer care, Just mail your concern their for quick resolution of your complaint along with your VC No, Address and contact Number.

Email id: [protected]@dishtv.in

Dear Sir,

Let me start with my pain points:

1. I am a customer of Dish TV and exploited one.
2. Till you system works, its great but any extraordinary requriement/request is a pain. e.g ordering MOD
3. You technical service is "Horrible", "Pathetic " in all sense.
4. You customer care team, has only pre-prescribed statements to answer to customer and even some time don't know how to talk.
5. When they transfer their call to their seniors, seniors behave in funny manner...they pick up phone and say that they are not able to hear properly. this happened multiple times and happened today on 24.10.2009 at 3.35 PM when i called for an outstanding complaint (due since 10.Oct 2009). He (Sriram) pretended that that they are not able to hear while the first person (Manish) who received the call had clear communication.


I have this connection since May 2008. Whenever i have to call your customer care number [protected], it has been extremely horrible experience. Whenever i ordered Movie on Demand (MOD) it gets affected after 24 Hrs.

Recently i paid subscription for one year (valid till Oct 2010- biggest mistake ) and every day-
1. I switch on my TV i have to read the message "renew your subscription to avail the service" for few minutes and then it goes off, of its own.
2. Dish TV BOX behave erratically some times, it shows messge that check your VC card.
3. Some time TV has no signal from DISH TV Box.

I have complaint for this on 10 Oct 2009, repeated on 14/15 Oct 2009 as no one could attend this complaint. Later on i again complaint on 16th/17th/18th and 19th Oct 2009 as no one turned up. I have to live with the POOR performance of DISH TV. Every time i called i was asked to do some drills like switch on /off set top box, remove cable, insert cable and remove/insert card. but problem could not be solved. Once a suggestion was given to do all these things every day (funny technical advise).

Later on 21st Oct 2009, a guy came home and he had some other drill to do i.e. check signal...and he did some thing and went off. I got sms that complaint is resolved. However to my expectation, it was no change.

I complaint again on 22nd Oct 2009, 23.oct 2009 was told that after doing all above drills that technician will visit within 6 working hours. (However defination of working hours is not known to any one). Today (24.Oct 2009), i got an SMS that mr. Mayur will visit me at 12.00 PM on 24.10.2009 and a number was given. After waiting for hours i called on the number given in SMS and was told that the complaint is there, but technician will not come for next two days and was also told that such SMS'es are usual.

It took 12 days for Dish TV to send a technician who could not solve problem...what a customer service.

when i call the Dish TV customer care , i was told that technician wll visit me within 6 hours from 9.30 AM. The person on customer care was not even aware that 6 hours have passed by (as i called at 3.33 PM).. on my query to confirm till when the working hours will last the person has no answer, he even mentioned that technical department can only confirm and he has no clue. Then he transeferred this call to his senior (Mr. Shriram), who pretended that voice is not clear and tried to handup the phone..

I am fed up of calling this customer care of DishTV as they have standard answers:

1. Aapko batana chaunga.
2. Set of drills as mentioned above.
3. No specific commitment and confidence in resolution.

To summarize, i am fed up of PATHETIC Service of DISH TV...and request you to please let me know, when this problem can be solved. I am going to again call today at 8.30 PM, if technician does not come. But i am sure that my problem will not be resolved.

Suggestion to reader's don't take DISH TV


Hussain Zaidi
VC number: [protected]

I will give you the email id of Dishtv Customer Care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and conatct Number.

Email Id: [protected]@dishtv.in

I decided to take an additional connection to my existing dishtv connectio, I informed this to the person who called me after I sent "call me" message to 57575 on 15th October. Those people came and installed a new connection instead of added on connectionon 16th October 2010. When the service engineers came for installation then also I kept on telling them i don't want a new connection I just want a child connection. They said ya ya it is a child connection only and you will receive all the channels that you see on the parent connection. But on 20th October I realised I can't see all the channels in my new connection and I again called up the customer care no. and they said its a new connection not a child.whne I recharged my new connection then they charge 100 /- extr for having HD connection which they never mentioned as mandatory before taking the connection.
The agent detail :
Mobile No.- 0 - [protected]/94
M/S - Shiva Shakthi Associates
Phone No.[protected]
I rasied so manu complain and even sent mail to customercare/escalation ..but all gave me some [protected]@#$#.
till now I have 3 complain registered and still unsolved no. as 47962027, 47515962, 47445758.
and now they are telling me to take another connection as child connection..they are just here for cheating customer and making money

My name is somaiah.CM and i have taken an Dish TV connection in my fathers name, Mr. Muthanna.CM (VC code: [protected]) say about 4 to 5 years back. The service they are providing is really bad service , every time i call the customer care service they put me on hold for 15 to 20 minutes without any reason even in case of recharge too. When we opt the language as English in the IVR, the executive who attends the call is unable to speak nor understand English. Every time i recharge my account with ITZ cash card through the customer care service i need to inform them about the extra channels which is already there in my package to be activated. The remote controller which has been given is no more working nor the set top box is functioning properly.

I had similar problems with exactly the same dealer. I took a new connection and this guy did not activate it even after 5 days. Then I couldn't track him down coz he wouldn't return my calls. These guys ask for the Pin Code as if there is one set dealer per area but actually they just send it out to everyone and and anyone can come and make a fool out of you. Finally one other dealer was kind enough to track down my dealer code (something that customer care couldn't do) and through that I was able to lodge a complaint against the dealer for no activation.
Must say, Dish TV setup really sucks!! Highly unproffessional organization and clueless customer care!! They never have any idea what to do, just keep on repeating the problem rather than offering a solution.

HORRIBLE CUSTOMER SERVICE

Got a DISH HD connection on August 8. On returning home on Aug 22 found no signal. Registered a complaint on same day with promise of restoration within 24 hrs (seeing TATA Sky service believed it). The next day tech calls up fix up time for 6:30 pm and does not turn up and keeps mobile switched off. Aug 23 day 3 another tech calls up, fixes up time for 6:30 pm does not turn up and on calling responds that he has other calls and does not know.

Day 3 call up call center and they say we will fix it in 24 hrs again.

Day 4, they say ticket is closed since problem is resolved as they cannot send tech @ 8 pm. Well for installation and taking money they could send the person 9 pm also.

Day 4 and 5 ask for the nodal officer number, they can't give it since it is very confidential (who says only govt agencies are bad, here is perfect example of how the priavte companies work).

I would like to discontinue with the servcie and get my money back.

NEVER EVER TAKE DISH TV SERVICE. shoudl sue SRK for his lousy ADS.

Dish TV — bad cm services

helo we have purchasd a new connection of dish tv in april ths year, nw we have re located to gurgaon and frm last 3 days thse people are making fool o[censored]s and not responding us.we wnt to re instal the dish tv but nobdy is respndng us..cntact number [protected]..dish tv numbr [protected]..

DishTV — tahir ahmad dar

Please change the ALLSPORTS package.And active family sports package.MY VC.NO.[protected].PLEASE I WANT CHANGE THE PACKAGE.

worng id mai recharge ho gya jise right id mai transfer karwana h sir

Worng id [protected] Right id [protected]

my receiver is not working enggr not visit my home

my dish receiver is not working from 15 june to till i was called ur customer care many time but not geting any response from there side please solve my problem immd.

Viewing card deactivated

My dish recharge is valid until November and my VC # [protected] shows error 102 Viewing card deactivated

BRING BACK ANIMAX

dishtv animax was one of my favourite channels and i still love it and i am very sad that you removed it please bring it back millions of anime fans are waiting please respond to this and do something

Channels blocked

Cv no [protected] channels sony, sab tv have been blocked inspire of advance payments made without prior information these channels have been blocked pls request to active these channels as as possible thsnks

How is dish customer service going to fix the fact that the channel up/down arrow doesn’t work? Or how is it going fix the fix the fact that when trying to channels you type in the two channel numbers out of three. Or that they promised us in order to watch.our teams 90 miles they were working on it removing the blackouts. What has being done since late April? Somebody here says email the dish support address. We have talked to people at dish yes actually talked to humans at dish. How is a response in black letters going to help is better than talking to a actual person. It won’t. From a extemely dissatisfied customer.

The complaint has been resolved, the antena reinstalled. After regestring complaint on the consumercomplaint site got a call from DISHTV for an immediate resolution. The resolution was not smooth but still completed. The story was again same, got an appointment fixed with the tech for 13th Jul 10:15 AM on 12th Jul, but he was not there on time, gave a call to him, then sent a call request to 57575, talked to the executive for 2-3 mins put on hold for 5 mins, talked to some other supervisor for 3-4 mins explained the story, put on hold for 7 odd mins. Technician arrived 12:15 PM, installation done by 1:00 PM. Lost half day from office. Now need to check if DishTV extends the validity by the number of days they took get the reinstallation done (2nd Jul to 13th Jul, 11-12 days), this too was promised by one of there cutomer care team member.

Requested for validity extension today, 14th Jul 2011, got a complaint ID and assurance of quick resolution.

They are not receiving a call immidiatly. we need to wait a long time even though they are not responding to our call.
Really its too bad

Dish Tv/Reliable home care Services — Recharge Payment

Dear Sir ,
I recharge my connection By paying Amount 2520/= bearing Cheque No 510572 Canara Bank
paid at Faridabad Dated 04/11/09 Gold Package for One year Service .Again I paid a mount
thru Case on dated 6/11/09 Because Cheque is taking Time to Clearance .Now total amount
in my dish tv Should be 2730/=
But I am surprised when after 6 month Massage recived from dish tv that you have to recharge your
account .Than I complaint to dish tv than again some amount is transfer to my account to recharge
Now Again I am getting massage to recharge your account .This is happening because Dis Tv not taken
Proper action against Dealer /distributer Reliable Home Care.Faridabad .
R.S.SHARMA
VC NO [protected]

Hi,

I have called and email Dishtv Customer care around 10 times but got no resolution..

Dear,
I encountered the same problem on same date, I think there is some major problem with dish tv payment gateway, but I am happy to say that I have been refunded entire amount of yearly subsciption with interest by hdfc bank.
Make a strong correspondence with the following for recovering your money
1. Paytm
2. Your bank
3. Dish tv

M nair

Thanks M Nair, for lwtting me know that there were other people also that got effected with this fault...

I have been in touch with Paytm as well as Dishtv for this.

5 days back I recieved a call that I will get my money back with 7-14 working days. :)

Keeping my fingers crossed...

DEAR SIR
I WENT TO DO ALL TYPE I RECHARGE MOBILE, TRAVEL, E-TAX, E BOOKING -VEHICLE MARCH-END AGENT/VENDER
AND COMING IN BIRBHUM DEISTIC 3G, SERVICE VENDER /FRANCHISE

ADDRESS- DIST- BIRBHUM STATE- WESTBENGAL

@Hailawadi

Please let us know if you do not recieve the amount in the bank account in 7 - 14 days. Please contact us directly at [protected]@paytm.com.

I already contacted your customer suport at [protected]@paytm.com and some person named Vinod replied to me and even after replying many times I didn't got any further response from him...


Also I recieved call from Dish TV around 15 days back saying that I will recieve the credit 7-10 days but till date I have not recieved the amount...

Shall I wait for another 10 days as per your comment...

I paid 2000 rs for family pack.it should be subscribed till oct 2012.my no is [protected].
pl confirm.

sir reqeust please change this vc no [protected] CONECTION NAME DR FARCHAND ALI

Wel come

DishTV — recharge is not done

poor customer servies, i cost 2 days yet my recharge is not done by recharge done
i[censored] solve my problem plz done it

rechardge problem

I will give you the email id of Dishtv Customer care, Just mail your concern their for quick resolution of your complaint along with your complete details like VC No, Address and Contact Number.

Email id; [protected]@dishtv.in

Dish TV — recharge not done

DEAR SIR

MY NAME IS NASIB .I AM A SUBCRIBER OF DISH TV .SIR

SIR I HAVE TWO DISH TV ID NOS ARE [protected]
MO NO [protected]
RECHARGE PIN NO [protected]

AND ANOTHER DISH TV ID NO IS [protected]
MO NO [protected]

RECHARGE PIN NO [protected]


IS NOT DONE AFTER FIVE DAYS GONE ,,
PLZ CHECK THIS

MI DISH TV VCR NO [protected] RECHARGED ON[protected] AT 16:50PM AND 16:58 PM FOR RS 400/- ONE TIME TRANSECTION ID 061084 AMOUNT DEBITED FROM MY A/C BUT RECHARGE NOT DONE.PLEASE DO THE RECHARGE IMMEDIATELY OR DEPOSITED RS 400/- ON MY A/C

sir i have airtel [protected] number(sim no. is[protected]) was disconected then i was complaint my nerest airtel agency they tell me your photo is not distinck but they can not call or sms befor this connect my number but i say them any way just iwant to replace another sim card to the same number but they can not follow my request and they give one another no. just i would like to replace my airtel [protected] number because that number is register my net banking and other my bussines register no. also so, kindly allow replaac my that no. becous my all bussines comunication is fail due to this mater
my NAME: MAINAM RAMESHWAR SINGH ADDRESS IS THOUBAL MELAGROUND, MANIPUR.
NOW MY CONTACT NO. IS [protected] SO, SER PLEASE CINSIDER MY REQUEST I AM IS BUSSINESS PERSON I HAAVE A POOR PERSON I HAVE NO ANY GOVT. JOB

I am an attened to dist rechrge actully our amount deduced...plsss retrun rechrge amount..