[Resolved]  Dish TV (Shiva Shakti Associates, Bangalore) — pathetic customer care

Address:Bangalore, Karnataka

This is about the behavior of dish TV guys.
I asked for installation on 13th Apr'11, expecting the connection with in 72 hours as promised by customer care guy. I called after that, they told its in process, i'll send it ASAP.
After that i called like 100 times, every time they have given the same reply.(we'll call you back, but i didnt get any call yet from them). Finally after so much of trouble, after spending more then 200 rs in calling, i got it after 7 days. After installation they charged for cable also, as they mentioned that only 12 meters is free with installation. They told it'll start with in 2 hours, i was able to see DD1 at least by that time.
I started again after 2 hours, nothing came , i tried with various options, still it didn't work.
I called the guy, who came for installation, he told its not my responsibility, call customer care.
When i call customer care, they told me to contact the dish tv dealer.
I am not sure now where to go, whom to contact.
After spending 36K in my TV, and still i am not able to watch anything.what kind of service these junk people are providing.
Its a very serious issue, please forward it to the respective authority so that some harsh action can be taken. This junk Shiva Shakti manager name is satish, he'll promise lot of things to you, but wont do anything. I am very fed up by dish TV, so please guys before going for Dish TV, consider your option again.
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Aug 13, 2020
Complaint marked as Resolved 
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I think you are absolutely write these people have the same kind of worst service, as same thing is happening with me also.
NO RESPONSE
NO RESOLUTION

Looks like they have installed the dish tv free of cost and they are going to pay back us to watch that.
Even I am a DISH TV subscriber..Pathetic their service. I do not have any words to explain their service..I also have almost same complaint with the same SHIVASHASKTHI..Very very bad service..However our story is a bit different..Every afternoon we will get a call from Noida (DISTV OFFICE) and will ask same thing over and over and we r fed up of telling them our complaints.We r not getting Some of the HD Channnels they promised in addition to many of installation problems. We send almost 20 emails to may of their heads and make more than 100 calls to may of the DISH TV people..Stilll they can't resolve the problem..And peopler who r coming to sort out this problem are arrogant and not at all well mannored..Like King Like people..Anyway we r going to disconnect the service..

My humble request to every one is do not go for damn DISH TV..TATA SKY offers far more better service than this..WE don't know how to escape from these guys regular calling and disturbance..Extreame nuisance they r creating...
They won't sort out the problem..They do not know actually how it works..Wat the the hell they r doing we do not know..Such a situation for an esteemed organization..PLS PLS Nobody go for a DISH TV subscription...YOu will get the worst experience in ur life.

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