[Resolved] DishTV — New Dishtv Connection (Free with Samsung LED) | |||
I had recently purchased a Samsung 32" LED which has a Dishtv HD Setup Box free along with it. I was given a voucher of the Dishtv connection and was told to call up the Dishtv Customer Care referring to the Voucher Pin. I had placed a complaint 4days back and the installation of the Setup box is not yet done. When I call up the Customer Care, they keep saying that I would be getting a call back within 2hours from them with the information on when they would drop in and do the installation. I'm really having hard time with the Dishtv's Service. Complaint# 55274126. Can someone please look into this at the earliest? Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Even i am joining this sufferers club. I have been waiting since March 15th.
The complaint number is 55826831.
DishTv is taking very light regarding these samsung tv related connections. Very pathatic customer support.
The complaint number is 55826831.
DishTv is taking very light regarding these samsung tv related connections. Very pathatic customer support.
Even i am suffering with same issue. I have taken Samsung LED TV 3 weeks back and sitting infront of it IDLE.
When they can't mange they shouldn't offer.
Installation completed 5 days back after making 10 calls to them. Now i am facing issue with ACTIVATION.
I was unable to give the hard copy to the person who came for installation, so as per his suggestion sent soft copy.
My connection is not activated yet, even though installation is completed 5 days back.
I have made several calls to your customer care and sent ID and Address Proof soft copies along with SAF, VC and STB numbers to [protected]@dishtv.in.
When I call up the Customer Care, they keep saying that it will be resolved in 24 hours.
I even mailed to Hyderabad region Nodal Officer, I didn't get even response to my mail from him.
56721889 and 56785934 are the complaint numbers.
God knows when mine will be activated.I will see for one more day and i will through the Setup Box out of my home.
When they can't mange they shouldn't offer.
Installation completed 5 days back after making 10 calls to them. Now i am facing issue with ACTIVATION.
I was unable to give the hard copy to the person who came for installation, so as per his suggestion sent soft copy.
My connection is not activated yet, even though installation is completed 5 days back.
I have made several calls to your customer care and sent ID and Address Proof soft copies along with SAF, VC and STB numbers to [protected]@dishtv.in.
When I call up the Customer Care, they keep saying that it will be resolved in 24 hours.
I even mailed to Hyderabad region Nodal Officer, I didn't get even response to my mail from him.
56721889 and 56785934 are the complaint numbers.
God knows when mine will be activated.I will see for one more day and i will through the Setup Box out of my home.
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The complaint number is 55101973
The customer care guys are absolutely useless and cannot do anything other that say they will install- I am giving them one more day and going with TATA sky. Learnt the lesson that free offers are a waste of my time and realized that if dishtv customer service for a new customer is like this what would it be when I become a subscriber?