DishTV — VERY WORST SERVICE | |||
Dear Sir i Am J Mohan kumar From Chennai Yesterday i am Buy Online Dishtv Connection Token No 104885 i am not getting dth connection still right now thank you regards j mohan kumar Date:-Jun 7 2012 9:01PM Dear J MOHAN KUMAR , Congratulations on choosing dishtv, India’s No. 1 DTH service provider. We welcome you to our family. We wish to inform you that we had received the online payment of Rs.1090 for1 nos. dishtv new connections. We will deliver the product within 24 hour at the following address: Delivery Add: NO 13 K R K STREET POONAMALLEE NO 13 K R K STREET POONAMALLEE ,CHENNAI Your token number is 104885 Please save this unique token No:104885 for future reference regarding this transaction. Your installation will be carried out by M/S D S TRADING COMPANY (SF) ,phone [protected] In case of any query or any information please feel free to call our 24x7 customer care service number[protected]Customer care No.) Regards, Dishtv India Limited Was this information helpful? | |||
 5 Comments | |||
Comments
@ Prakash,
Thatmight be the case with you. But le me tell you dishtv is haveing the best packages and most economical packages when compared with other DTH players, further dishtv packages are well balanced and have all types of channels available in all packages. Like their platinum pack will have almost all the channels at only Rs.283+ tax. where as if you want the same set of channels on any other platform then you have to spend more then Rs.400.
Also Every body will have their own expererience with customer care might be you don't have very good exp. but mine is good with customer care they are good and polite and really tries to help you out.
Further you haven't mentioned about your problem here which you are facing with dishtv. but if their is any problem just write a mail for quick action on your complaint. email id is ; [protected]@dishtv.in
Thatmight be the case with you. But le me tell you dishtv is haveing the best packages and most economical packages when compared with other DTH players, further dishtv packages are well balanced and have all types of channels available in all packages. Like their platinum pack will have almost all the channels at only Rs.283+ tax. where as if you want the same set of channels on any other platform then you have to spend more then Rs.400.
Also Every body will have their own expererience with customer care might be you don't have very good exp. but mine is good with customer care they are good and polite and really tries to help you out.
Further you haven't mentioned about your problem here which you are facing with dishtv. but if their is any problem just write a mail for quick action on your complaint. email id is ; [protected]@dishtv.in
Prakash,
You are not wrong with your stand. Getting cheap packages doen't mean that you should suffer service.
DishTV customer service is cheap, pathetic and any number of negative adjectives you can attach. I'm having the problem of being unable to view any of the Free Channels since Installation. It's been 2 years now. I called customer care then the executive (so called) says that your dish antenna has got dust and needs to be cleaned.
To my surprise it was a very worst response. They are some which dishtv made them executives & pu to serve. They aren't even trained. They show attitude when their mistakes are corrected
If DishTV is continuing this attitude towards customers, its gonna suffer with the business & I think they SHOULD.
You are not wrong with your stand. Getting cheap packages doen't mean that you should suffer service.
DishTV customer service is cheap, pathetic and any number of negative adjectives you can attach. I'm having the problem of being unable to view any of the Free Channels since Installation. It's been 2 years now. I called customer care then the executive (so called) says that your dish antenna has got dust and needs to be cleaned.
To my surprise it was a very worst response. They are some which dishtv made them executives & pu to serve. They aren't even trained. They show attitude when their mistakes are corrected
If DishTV is continuing this attitude towards customers, its gonna suffer with the business & I think they SHOULD.
I share your grief totally.
Dish T.V is only intersted in fake publicity, but there is no service.
My set top box developed a fault, when I am asking for repair center, there answer is call our rep, and pay him Rs 175/- then he will give information. When I insisted on service center information, I was given two time wrong address and non working phone number.Third time I came to know that in entire Delhi there is only one repair center in Lawrence Road.and none in Ghaziabad. And H C L looks after their STB repair job.
Only thing Dish TV wants that we undertake yearly contact only then they will repair, other wise it is not possible to repair.
Dish T.V is only intersted in fake publicity, but there is no service.
My set top box developed a fault, when I am asking for repair center, there answer is call our rep, and pay him Rs 175/- then he will give information. When I insisted on service center information, I was given two time wrong address and non working phone number.Third time I came to know that in entire Delhi there is only one repair center in Lawrence Road.and none in Ghaziabad. And H C L looks after their STB repair job.
Only thing Dish TV wants that we undertake yearly contact only then they will repair, other wise it is not possible to repair.
dishtv customer care number is not getting connected. I tried three numbers since yesterday and found all the numbers as rwong numbers or it is temporarily disconnected. Why do you bother the paid customers????
My V.C. NO is [protected]
I have paid my yearly renewal of 2100 rupees today through rechargeitnow. I need my official receipt mailed to me in my e-mail ID jeesur.[protected]@gmail.com
Dr. J.C.Das
Psychotherapist,
Vocational and Career Development Center,
Orissa
My V.C. NO is [protected]
I have paid my yearly renewal of 2100 rupees today through rechargeitnow. I need my official receipt mailed to me in my e-mail ID jeesur.[protected]@gmail.com
Dr. J.C.Das
Psychotherapist,
Vocational and Career Development Center,
Orissa
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Dish TV — Customer service is very worst
Dish TV is a useless net work. Their customer service is very worst. They don't care to their customer. Each of their package is useless and they do not serve all on telecast and if you complaint to the customer care their reply keep on the TV and hang on 550 (Zee) channel for until your service get rectified. Every week end such type of problems rises and our week end we suffer without TV Chanel's.dish TV is showing big big advertisement attracting customer through Shahruk Khan name and fame paying big amount on add but their technical and customer service teams were not serving well may be due to less payment. I feel just throw their box and get my previous cable connection again.
So, dear friends, please do not go fool on your self looking at DISH TV advertisement.