[Resolved] DTDC Courier & Cargo Ltd. — Theft of article form parcel | |
Shipment No.:U50345107 Reference No.: PRA-3972 Dear Sir, need assistance form Consumer Complaints.in regarding blatant response from DTDC courier and cargo limited for not addressing my complaint. The shipment details of courier is enclosed herewith. The said Courier was delivered to me thru' franchisee of M/ DTDC, M/s Usha Enterprises Shop No.169 Sector 10, Bhilai. The inside article was removed from packet by nicely opening the parcel{ evident form the packet condition}. When inquired about the missing article the expressed their inability to help and asked to report to DTDC Supela Bhilai Office. I approached several no. of times to DTDC Supela(Bhilai) Office the told that they are searching for lost article. After few months the also expressed their inability to locate the lost or compensate. The complaint in this regard in written is given to Mr. Sahu at supela office the complaint and advise to report Mr Gopi Chaterjee Regional Head of Raipur Regional Office I telephonic-ally contacted them number of times to Mr. Gopi Chatarjee and Mr. Sumeet but nothing has been done so far. When informed about to DTDC customer care corporate office their also no response only details were asked no. of times. I request Consumer Complaints.in to kindly help me to assist to recover loss and warn DTDC for such blatant response and harassment Thanks and regrds A.M.Danny Mobile No. [protected] 3-A WHA Hospital Sector Bhilai Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
DTDC — late delivery of courier and theft of articles inside
I am writing this mail after suffering heights of inconvenience and deceit from your DTDC franchisee in old rajinder nagar 25/8.I submitted my courier on 12th October to be delivered Bangalore and was assured by Mr.Navneet Kohli that it will reach its destination on 14th morning. Today its 22nd October and till now I have no clue where my courier is.
It was supposed to be a deepawali gift which only resulted in a shame and embarrassment for me.
Everytime I used to call the above mentioned person either his cell would come switched off or he used to talk really badly to me. And never ever I got a single call from his giving the status or the whereabouts of the courier.
It seems the trust India have built on this company is slowly diminishing because of cheats and frauds like them.
I would request you to kindly look into the matter and please take responsive action towards it.
Consignment No. Z00972841
DATE OF DESPATCH – 12 OCT-09
DTDC COURIERS OLD RAJINDER NAGAR BRANCH
ADD - 25/8
Dear all,
A few hours after sending this mail. The courier was received at the destination but to my shock and surprise the container was empty and without the watch which was inside it.
A few facts:
I delivered the watch at courier franchisee on 12th October to be sent to Bangalore and it was supposed to be received at Bangalore on 14th October.
After numerous calls the booking status was finally shown on website on 20th October.
And on 22nd October that is today when the courier was delivered it was an empty packet which caused a lot of embarrassment and tarnished my image in front of the recipient party.
I once again ask you to take a strict action on these touts so that justice can be done.
I am filing a court case against DTDC and the old rajinder nagar franchisee person Mr.Navneet kohli for fraud.
Attached are the receipts of the courier.
Please STOP DELIVERY of Shipment No.: F04653624 Reference No.: N/A
Booked by: VASHI BRANCH, MUMBAI On: Friday, October 30, 2009
No of Pieces: 1
Status: IN TRANSIT
For: HYDERABAD, 500016
Additional Details... F04653624
Booked by: VASHI BRANCH, MUMBAI On: Friday, October 30, 2009
No of Pieces: 1
Status: IN TRANSIT
For: HYDERABAD, 500016
Additional Details... F04653624
DTDC — Pilferage of consignment
This is my second complaint against my consignment P12266653.DTDC had stolen my consignment and not responding to my mails.Ms. kavitha fromgoregaon branch & NagarajCustomer Support Supervisor are not responding now who had earlier assured to delivered the consignment.Below is the status of my consignment which is still undelivered.I want my consignment any how or i am going to file a police complaints against this peoples.
Consignment Details...
Shipment No.: P12266653 Reference No.: N/A
Booked by: CHINCHWADGAON - PUNE On: Wednesday, March 10, 2010
No of Pieces: 1
Status: OUT FOR DELIVERY Last Scanned: Thursday, March 11, 2010
At : MUMBAI, 400092
Additional Details... P12266653
Date From --» To Status
Wed, Mar 10, 2010 PUNE PIMPRI BRANCH, PUNE MUMBAI APEX, MUMBAI Dispatched via Manifest # P1379259
Thu, Mar 11, 2010 PUNE, PUNE MUMBAI APEX, MUMBAI Received via Manifest # P1379260
Thu, Mar 11, 2010 MUMBAI APEX, MUMBAI GOREGAON BRANCH, MUMBAI Dispatched via Manifest # M9027817
Thu, Mar 11, 2010 MUMBAI, MUMBAI GOREGAON BRANCH, MUMBAI Received via Manifest # M9027817
Thu, Mar 11, 2010 GOREGAON BRANCH, MUMBAI Out for delivery via Manifest # M8084482
laptop book kiye 21-03-2015 delhi to supaul bihar laptop nikal kar paper bhar diya hai
my consignment no v21601746 hai aaj date[protected] tak koi samadhan nahi huwa mera complain ka ab hm ko lagta hai consumer form jana pade ga so plz contact me [protected] & solve my problemCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
11%
Complaints
11613
Pending
0
Resolved
1310
+91 80 2536 5032 [Customer Care]
DTDC House, No. 3, Victoria Road, Bangalore, Karnataka, India - 560047
DTDC — stolen of articale
Dear Sir,I, lpattabiramkrishna used services of DTDC for sending a parcel (Weight- 230 gm) to Hydrabad from visakhapatnam (consignment no:H[protected]. The service was utilized on30th September 2009.
But after three days of sending the courier from your franchise (Satya Courier Service, siripuram, visakhapatnam) the same is not delivered, the weight is decreased to 50gms and the item in the parcel is missed, why the problem occurs from such a big company like DTDC
The harassment form DTDC is not ended here, when the person at receiving end opened the courier we found the packaging is tampered and some of the items are missing from the parcel.
This is purely an unethical and unprofessional act by a reputed company like DTDC, also it leaves questions on the reliability and confidentiality of products sent through your courier.
The haressment caused by you to me is truly unacceptable and for the same i will file a Police Complaint against your organisation and will also go to media for showing the true face of your service delevery.