Easy Cabs Hyderabad — Cheating By Driver

 
6 Reviews
India
 Gopalan Balasubramanian
I was cheated by Easy Cabs Driver on 27th Aug09.
The Vehicle no. was 0636 - Driver's Cell no.[protected] & Booking ID was 0235
Fare from Leo Continental to the Shamshabad Airport has always been betweeen Rs 525 - 560. Total KMs about 35- 37Kms. This driver took me from a LONGER route - 51.3 Kms & the Fare was Rs. 777.

I had already sent a mail to Easy Cabs through their Website, regarding this complaint but no response has been received. Incidentally no contact emails ids are mentioned where one can send emails.

Because of this I missed the flight to Mumbai & lost a further Rs. 4379 on Flight Ticket.

I would like to be compensated for this Cheating & Loss of Money / Time
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Comments

cabs — Cheating on fare

I called up tha City Taxi on their phone no. asking them the fare from one station to the other at morning 5.30. I was informed it would be Rs350, so I went ahead and booked it by providing the address details. Next morning after dropping us at the destination I was Charged Rs 470!!!. I called the City taxi guys but they told there was some miscommunication and that I have to pay what the driver says!!
So please beware ! INstead try booking cabs online on IRCTC or other gov websites
Dear Sirs,
I was also cheated by a Driver of Easy Cabs on September 10, 2009 in Hyderabad.My mobile No. is [protected]. My booking ID was B000160 to report at 4.00 pm (16.00 hrs). The Cab No. alloted to me is 0582, and the mobile no. of the driver was given as [protected]. On enquiry, he mentioned his name as "Ramakrishna Goud". I travelled from Alkapuri, which is located between Nagole and LB Nagar Cirlce, to Shamshbad Airport in Hyderabad. The Fare meter reading recorded only Rs. 410.00. He took out a printed receipt for Rs. 450, showing an addition of Service tax of 10.02%, which does not exist. I pointed out to him that I need to pay only Rs. 370.00, as the meter reading was only Rs. 410.00 and I was entitled for 10% discount as per your compny's policy when picked from city. He insisted that Service tax has to be paid, which did not exist. In a hurry to catch the flight, I paid
Rs. 410.00 and checked in to the flight. Then, I contacted Mr. Venkatesh of your office on my mobile, who confirmed that no Service Tax to be Charged. There is a manipulation by the driver in printing the receipt.I request Rs. 40 to be refunded to me and action taken against this driver.I appreciate amn early action please.;[
I have used Easy cab only twice till today, both my experiences were bad with them.

1. Even after making online booking the driver took conveyance charges from us
2. Second booking was done to and fro. Source to destination, wait for 15 mins and back to source. For this the Driver cheated us, he took Double of minimum charges. 180 + 180 = 360, whereas the charges should be 180 + (18Rs.*6KM)=288. The cheater took 72 Rs. extra.

What a rubbish Easy cab website is...there is no provision to give feedback. There is no way by which we can complain about this cheater drivers!!
If you want to reach the Airport/Railway Station on time be sure not to book an Easy Cab. I had two bad experiences. My company had booked two easy cabs, one for the Airport and one for the Kacheguda Railway Station after our annual meeting. Both Drivers began squabbling and claimed that the Airport trip was his... as a result there was no one to drop my colleagues to the Railway Station. Luckily one of our colleagues had a pvt cab booked and it was an SUV. We all climbed into it and took only one Easy Cab to the Airport.
The next instance was when I needed a cab to the Railway Station. I got the confirmation and the drivers details... minutes after getting the driver's details I got a message cancelling my booking telling me that the driver (ph no [protected], Car No TS 09 PTR 3966 wasn't available. Looks as though these chaps have no control over their employees. The Drivers do as they please!!!
If you want to reach the Airport/Railway Station on time be sure not to book an Easy Cab. I had two bad experiences. My company had booked two easy cabs, one for the Airport and one for the Kacheguda Railway Station after our annual meeting. Both Drivers began squabbling and claimed that the Airport trip was his... as a result there was no one to drop my colleagues to the Railway Station. Luckily one of our colleagues had a pvt cab booked and it was an SUV. We all climbed into it and took only one Easy Cab to the Airport.
The next instance was when I needed a cab to the Railway Station. I got the confirmation and the drivers details... minutes after getting the driver's details I got a message cancelling my booking telling me that the driver (ph no [protected], Car No TS 09 PTR 3966 wasn't available. Looks as though these chaps have no control over their employees. The Drivers do as they please!!!

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    Easy Cabs Hyderabad - Cheating By Driver