Eureka Forbes / Aquaguard — Poor after sales service

I have bought an aqua guard of the above company on 28.03.09. The Sales Rep. Mr .Davendra Sharma & Mr.Yogesh have virtually befoolled us by assuring proper installation, a free gift, and a life time warranty on the product. We are constantly calling them for its proper installation and to fulfill other promises, but in vein.Every morning they assure us to to resolvie our problem but they do'nt turn up. We are afraid whether we have purchased the genuine product. Please help us in the matter.

Saguna Chaturvedi. 4/45, S.F.S Mansarovar, Jaipur-302020 (Raj)
I
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Since Three Days no body is attending the compaints.
i bring new aquaguard total intima before 2 month...i call for follow up service for 1 month...i call for 3 times every time told that they are coming, , , , but they never came...right now call at service centre no single one pick up my phone number ...so very poor service from eureka forbers...when i bought for new ones they came early but after purchase they never came or pick my phone...so help me...
last one month we are comlainting my Eureka forbes Aqua RO in Chennai.The cocern Tele No[protected] . my Complaint No 83490453 But Still not Attend the comlaint very poor condition, Pls Do The Needful service. My E Mail ID [protected]@infosys.com and my Address No 11, Srinivas Nagar, Selaiyur Chennai 600073. land mark Bharat Engg Colage

AquaGuard — Poor after sales service

After sales services are very poor. You have to call for many a times to get the service done of the product. The executives ignore the complaints, as nothing has been happened & the customer can bare it on its own.
Poor after sales service
I have bought an aqua guard of the above company on 21.10.09. The Sales Rep. Mr .Anil & Mr.Abhishek have virtually befoolled us by assuring proper installation, a free gift, and a life time warranty on the product. We are constantly calling them for its proper installation and to fulfill other promises, but in vein.Every morning they assure us to to resolvie our problem but they do'nt turn up. We are afraid whether we have purchased the genuine product. Please help us in the matter.

S-6, Aditya Parisar, Durgesh vihar, JK Road, Bhopal, MO-462021

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Eureka Forbes
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    7763
    Pending
    412
    Resolved
    4407
    Eureka Forbes Address
    10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
    View all Eureka Forbes contact information