[Resolved] Eureka Forbes / Aquaguard Classic. — NON SERVICE UNDER ANNUAL MAINTENANCE CONTRACT | |
Request for half yearly servicing under Annual Maintenace Contract of Aquaguard- Classic model was registered with the Help line on 24 Jan 2009 under Complaint No. 80925617. Technicians are supposed to come for servicing atleast twice a year suo motto, but no one had attended the same. As such the request for regular servicing was lodged with there help line. Water is an essential and life sustaining ingradient for humans and getting clean water is on of the fundamental right for all o[censored]s. As the service provider who are claiming for best post sell services have failed to deliver services even after charging AMC for 2 full year, it tantamounts to breach of contract. Unhygeinic and unclean water may lead to health hazards having effect for the whole life of the family. It is, as such, I wish to lodge a complaint Against the Company and the Service providers and claim not just refund of the AMC servives amount but also for the inherent future threat to the health of my family rectification for which may cost me even lacs of rupees.. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
I am a resident at Burdwan, W.B.. I am using Aquaguard Classic model for more than 1 year. Plz send your representative to check for any service requirement. I think the filter is need to be replaced. For more you can call back to the mobile no given belo;
-S.K.Das
[protected]
-S.K.Das
[protected]
Eureka Forbes/ Aquaguard Classic — Contract service is very Poor
I never seen the poor service is offered by Aquaguard service centre personal.This is totally in-efficiency of Eureka Forbes .they only intrested to take the service contract,but never serve the people.We have Aquaguard Classic model and always give the contract to eureka forbes.But they only serve at the time of contract and other time not respond against any complaint,even they are not providing any service on commited time.
Eureka service centre always cheated their customer.i find done a great mistake to take Eureka product.
Eureka service is very very poor,even not able to get 1 marks out of 10.
Regards
Pranay
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
7763
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
AquaGuard classic — Non-service against AMC
Against our AMC for the above mentioned product we are not being given service even when we are not getting a drop of water through the machine.Our calls remain un-attended.