Eureka Forbes — WATER DRIPPING PROBLEM

Dear Sir,

We have purched you sensa water purifier still didnot come any original copy of me otherthan this my container didnot collet any water in container I was call your person who anser me that i will see if I will get any time, I will come.

Thank you
Your faithfull costomer

very poor service for the water purifier.No calls are taken and no one adheres to the contract rules.We all intend going to the consumer forum.

eureka water purifier — Purchasing problem

My close relatives both are senior citizens staying at Anna Nagar,Chennai and they can not move arond to buy your product which is long pending. They wanted to have a water purifier'. Myself with my daugher went to Anna Nagar, we wanted to help them in getting one and my daughter telephoned to your office. The receptionist though polte replied with insufficient knowledge. . They are trained in such a way, can not speak proper English. Secondly, immediately picking the phone she said our complaint is registered. We were astonished. When nothing was purchased where was the question of complaint? Why have you such poor standard of staff group. Again we called up and explained patiently to make her understand that we were intersted to buy one water purifier to fix the same day immediately as we had to return the next day. The promise was not kept up and nothing was done to supply the product.Eureka make advertisements a lot but fail to satisfy the customer because of their staff with inefficient service and not well trained to promote the products as they are happy in counting their time of 8 hours a day to get salary even they do not deliver the goods. Euroka gained a bad name in several angles. I have noticed, the canvassing staff with group visiting houses despite turning them back without showing interest. Why? The problem is not with the company nor the products and you have wonderful products but with inadequate working knowledge of the staff. After long pursuation, the product was supplied but it is not working now from the very next of the the purchase.Please do the needful.

S.Ramanujam
Advisor:
Strategy & Contrivance.
Bangalore.

Sir,
This is Kanchan from G.E.T. Water Awareness Team Chennai... I read ur complaint.

Many people forget to choose a customized plant for their raw water characteristics.

Standard branded products do magical advertisement only for marketing and not concentrating in service, as the RO, UV, OZONE, UF, NANO concept needs huge maintenance if not configured for RAW water purification methods

We people create this awareness and we have qualified engineers who FREELY service the Water purifiers any brand any model and suggest you how to maintain it in future.

We provide original spares also. Call me at [protected] [protected] [protected]