Eureka Forbes Complaints & Reviews

I am resident of Mahabubnagar town, Andhra Pradesh, I have a water filter"inova" of Eureka forbes Ltd. at the begining the company offered AMC (anual maintenance contract) for two years at the rate Rs.1790-00 for the period 7-9-2006 to 6-9-2008. The contract entered by their service department situated at D.No.8-4-771/B, Ist Floor, Beside SBI, Barkathpura, Hyderabad-28. During the contract also they have not attended the complaints...

Having listened to the sales talk of Eureka Forbes/Aqua Guard sales person Mr.Shailendra Panday Code No.9025687 I placed order for Aqua Guard Gold Nova water purifier on 29.12.2008 handing over cheque for Rs.8590-00 on United Bank of India Versova.
The product was delivered the next day but the installation was not satisfactory as he/his assistant could not fix the glass holder. Mr.Shailendra Panday promised to complete the installation...

This complaint is against company called Eurek Service, New Delhi.

We have bought a Eureka Forbes water purifier a year back. At that time we got a call from Company called "Eurek Services".

Person called from company clamed that they are autorised Service partner of Euraka Forbes products, so as an when warrantty finished they will come for AMC.

After an year, few days back they approached...

Service of Reserved Accommodation coaches



PNR NO: [protected]

Train NO: 6231 – TPJ to SBC

Date of Journey: 15th March 2009

Coach No: ES1 ( Sl No of the coach 99239) Sleeper



With deep regret I want to inform you the following.



I was allotted a birth for me and for my brother for Train No 6231 Sleeper...

This model has lot of problems, anyone reading this please dont buy this model. The company didn't respond after numerous complaints made by us. They are trying to get past the warranty period. We were cheated, this model works fine for one or two months after which it has a lot of problems like leaking, the tank has many gaps through which dirt enter and its not safe to drink etc. Even the professional who was sent to fix it couldn't...

TO WHOMSOEVER IT MAY CONCERN

Myself am a customer of eureka forbes Mrs Hemali Tanna and I am fed up of the response by the head of eureka forbes Jamnagar Branch Mr. Bindesh who is least concerned abt my complaint to him since last 3 months . During the time of purchase i was been assured a gurantee of 2 yrs plus free monthly services aswell. Unfortunatly I have till date not even received a single service even after 8 months...

We had a Aquagard Classic water purifier which we got changed to Aquagard Inova on exchange offer, through the Eureka Forbes salesman Mr. Sanjeev Mishra. We had made the service contract for the older unit. On the purchase of the new unit Mr. Mishra told us that the service contract will be transferred to the new unit. Since the new unit was purchased on 6 Feb, 2008, the filter and charcoal of the new unit was to be changed after one year...

This is Kamalakar from Balaji Nagar Colony, Kukatpally, Hyderabad. On 28th of September, 2008, I have purchased Aquasure Platinum water purifier through ezone, Hyderabad. In the month of January, 2009 I had an issue with the purifier and when contacted the service department for couple of times, they attended my complaint and said that PCB is down and it has to be replaced. I was assured that the issue will be resolved in a weeks time but...

I purchased Aquaguard sensa product considering to be a better brand company even though the price difference to its competitor was more than Rs. 4000/-. But all this seems to be myth for me and probably many customers like me. During sales these sales personnel gave us assurance of various service on quarterly and half yearly but no one has turned out till date.

We are facing from very beginning the leakage issue as well as...

TO WHOMSOEVER IT MAY CONCERN,

Myself Hemali Thakrar being a customer of eureka forbes am completely disatisfied with the service of your company . I have launched my complaint since last 6 months and the answers to my problems where so irritating that i finally ended up mailing u nd m lukg forward for ur assistance and an urgent solution to my problem ..I am facing this problem at jamnagar branch the dealers name is bindesh...

I had renewd the contract of my aquaguard compact water purifier for 2 years via receipt no: 16357093 dt.8/2/09 prd. 22/3/09 to 21/3/09 by paying 1790/= by Suprium Services franchisee Eureka bombay 400004 tel: 23841186. They assured me that if i take 2 year contact i would be given One Cover of Aquaguard for Free, but now they dont listen to me and say cover is out of stock. Such a cheap policy to gain long contacts....

Dear sir,

I have bought an Aquasure Water Purifier 10 months back. Till date we were unable to use it as it does not filter the water as they promise. After cleaning of catridge, each and every time it becomes a headache for me. I have been requesting Eureka Forbes dealer many times. But no response...

I personally visited the dealer with water purifier to M/s Target Marketing, i/c Mr.Muralidhar ultimately...

I had taken Annual Maintenance Contract for service for Aquaguard Classic for 2 years from 08.09.2006 and paid an amount of Rs.1590/- vide cheque No.098866 dated 08.09.2006 The service contract was valid from 08.09.2006 to 07.09.2008 vide Contract Receipt No. 11307207. At that time I was stationed at Hyderabad at Flat No. 505, Pallavi Vihar Apartments, Ameerpet, Hyderabad. The company could service the model twice during 2006-07. Subsequently,...

SINCE ITS PASSED MORE THAN A YEAR WHEN I PURCHASED AN EUREKA FORBES AQUA GUARD WATER PURIFIER TILL DATE NO BODY FROM THE EUREKA FORBES CO HAS APPROACHED ME FOR THE SERVICING OF THE AQUA GUARD.
WHEN I PURCHASED THE AQUA GUARD IT WAS ASSURED THAT THE SERVICING WOULD BE DONE ON A REGULAR BASIS.
MANY OF MY FRIENDS WARNED ME ABOUT THE POOR SERVICE OF THE COMPANY THEN TO I DENIED THEM & I PURCHASED THE AQUA GUARD.
BUT TODAY...

AN OFFICIAL COMPLAINT WAS LODGED IN THE MORNING ON 14 th JAN/09 @ UR AURANGABAD OFFICE NON FUNCTIONING OF THE AQUA GUARD WATER PURIFIER .
COMPLAINT ID NO.WAS 1420 & WAS ASSURED THAT A PERSON WOULD BE ATTENDING THE PROBLEM BY NOON.
TILL TODAY i.e ON 17th JAN/09 THE PROBLEM WAS NOT SOLVED.
IN THE MORNING WHEN THE CALL WAS GIVEN TO UR OFFICE FOR RESOLVING THE PROBLEM, IN A VERY RUDE TONE THEY REPLIED THAT NOT TO CALL...

To From: 37, Royal Bungalows,
D.P. Pandey Nipania Road, Nipania,
Manager Customer Care, Indore Dvn. Indore-452016.
Eureka Forbes Ltd, M: [protected]
Sapna Sangeta Road, Ph:[protected]
Indore. E-mail- [protected]@rediffmail.com


Re: Complain on Eureka Forbes Ltd machinery (Aqua Guard) and fraud from Sales personnel.

Dear Sir,

Once a guy came to our...

Dear Sir,

I have resigine Eureka Forbes Ltd in Oct 2001 and till today I am not received my PF deposit amount. Please help

Regards
Sanjay Kumar
Patna
[protected]...

The water filter model senza doesn't work at all. The outflow of water from RO is of same quality as input water.
On complaint, the service engineer tells - it works like that only. On repated complaint other engineer comes and say he doesn't know how this model works.

I would recommend not to by water purifiers from Eureka forbes as they don't have quality products and trained service engineer to install...

I am persuing for service of my vaccum cleaner since past 1 month & till now I am sitting on the same track, without any revertals.






Mukesh Yadav


[protected] Forwarded message[protected]
From: Mukesh Yadav <[protected]@gmail.com>
Date: Sat, Jan 10, 2009 at 10:12 AM
Subject: Re: Urgent : Complaint on Installation
To: pratima.[protected]@eurekaforbes.co.in,...

i have brought the eureka forbes water purifier . when the executive visited for demo, after explaination of teh product he did not say about maintenence. ex. replacement of filter cartridge every year. it is costing 3660 rs. now i have no other option other than replacing it every year. when asked upon the discount on mrp they r not ready to give any discount. even the service which they r offering is also very very poor....