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Eureka Forbes Complaints & Reviews

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Last updated Mar 14, 2024
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Eureka Forbes reviews & complaints page 374

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S
Shaji Renic Bethel
from Muvattupuzha, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service

We have taken the aquaguard yearly contract for maintenance. Till last month your service was excellent.
This month we called the service agent 5 times to do the annual service. Finaly the technician came today and serviced, but it is not working properly, now we are facing problems like leaking and the components are not fixed properly back in position.
Please do the needfull.
I am staying at the address mentioned below.br...
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Ranjan Laskar
from Sikar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bluffing by sales personnel

Kind attn. Sr Manager (Sales) / Customer Care,
Dear sir, I have purchased a Auaguard classic Waterpurifier Sl.No. 2042610 from your Allahabad (U.P.) office in Dec 2008. At time of purchase I have been told by Sales personnels Vishal Mohan ([protected]) and Ashish Sinha ([protected]) that I will be given free life time service without paying any extra money as diwali offer. On his good faith I have purchased the product. (Being a defence...
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S
S SRINIVASAN
from Pune, Maharashtra
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WATER LEAKING - NOT ATTENDING

WE HAVE PURCHASED AQUA GUARD SENSA ON 01 09 2008. IT IS UNDER WARANTY. WE HAVE BEEN MAKING COMPLAINTS TO HELP LINE FOR THE SERVICE. EVERY DAY WE KEEP GETTING CALLS THAT IT SHALL BE ATTENDED TO DAY. MY COMPLAINAT NO: CN 81372922. IN VAIN I TRIED CALLING REGIONAL MANGER[protected] AND THE PHONE IS NOT BEING PICKED UP. THE LOCAL CONTACT (BARKATHPURA 27567185/[protected] THE PHONES ARE NOT BEING ANSWERED. WE FEEL ASHAMED OF CALLING REPEATEDLY HELP...
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SURINDER TOMER
from Delhi, Delhi
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Defective pieces supply

I have purchase EUROAIR Geneus yesterday (20.05.09)by cash against this executive given me acknowledgement for documents Sl.No 338014 when I ask about cash receipts then he told me that same was handover to at the time of product deliver at the evening product was deliver to my office when I ask about cash receipts he simply told me that he was in hurry so he is forget to take the receipts from office and same will be given to me half and...
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J
jayashree.S.G.
from Ernakulam, Kerala
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not working properly and very bad service

I am Jayashree living in bangalore purchased ur "AQUAGUARD TOTAL SENSA" PRODUCT ON 14/07/2008 by ur sales man Byrappa. My customer ID is [protected] . I am very sorry to tell that ur service is very poor as my product is not working from day of its installment and after a long times of about 6 months the system was changed and again the same problem has started again after the we complained we were again told that the whole system...
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AHAMED RAFI
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

REGARDING THE IMPROPER SERVICE OF THE EXECUTIVE

I BOUGHT AN VACCUM CLEANER LAST MONTH, AT THE TIME OF PURCHASE THE SALES PERSON SAID WE WILL A VACCUM CLEANER, SET OF 10 BAGS, POUCH AND ONE TRAVEL BAG.BUT AT THE TIME OF DELIVERY HE GAVE ONLY THREE ITEMS, WHEN WE ASKED ABOUT THE LAST ITEM HE SAID "I FORGOT THAT, I WILL BRING IT TOMORROW"BUT STILL NOW HE DIDN'T GAVE THE BAG TO US.WHEN WE CALLED SEVERAL TIMES HE SAID I AM COMING...

PLEASE DON'T TRUST THIS...
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K
kamakshiv009
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not yet installed Aquagaurd Waterpurifier

Sir,

I wish to bring to your notice that, I have purchased Aquagaurd Water Purifier R/O from our Nearest dealer Big Bazar, RTC X Road, Hyderabad against Deliery Challan No.3219 dt.31st May-09. (Invoice Not yet raised) They delivered the machine on 1st June-09 itself and told hat Company poeplewill come and install it by tomorrow.

It is already passed 6 days and No person is come to install. When I checked with...
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A
ashok kumar khatri
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

power supply cord rewinding defective after puchage with in 7 days

Eurekaforbes vaccum cleaner was purchaged on 26.02.09 from dealer "LOKPLAZA" jinsinala no.1 Gwalior M.P.
After a week, whwenever its power supply cord unwinded and taken out it rewind automatically. hence it was not possible to plug in the cord in an electrical socket. so machine cant work
Complaint was made through dealer on 18.03.09. A technician attended on 24.03.09 checked the machine and find out that powersupply...
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A
ashimraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No maintenance service despite paying for annual Maintenance

Sir,
I'am Dr Ashim Raj Ranafrom Darjeeling. I had purchased Aquaguard Nova while I was in Siliguri, West Bengal. On Jan 2007 I shifted my base to Darjeeling, WB. I informed the Service centre at Siliguri about my relocation and they provided me the Mobile number of service centre at Darjeeling. Upon contacting them, they came to my home & reinstalled the machine. Since my AMC was overdue I paid for 1 year AMC while in Darjeeling....
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N
Nilratan Chakraborty
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Services

Dear Sir,

I had purchased a RO system of Eureka Forbes in the month of Nov 08 at my residence at Bahaduurgarh.I had a major concern for the services because the local dealer had clearly told me that if I purchase the unit from eureka forbes directly I will be facing the services issue because the service will be routed thru them and they will not easily provide the services when I had discussed the same with both these sales...
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Y.S.Santhosh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst Aftersales service I ever seen

Recently I bought Aquasure Crystal Model From Metro shopping mall in bangalore. Since I am residing in hassan dist., before buying the product I wanted confirm about the installation and aftersales service. I got the answer from the Aquasure sales person that they will arrange a person for installation. Itz already 6th day running and nobody turned up to install the system. Whenever I tried to reach the person who has promised me is still...
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S
Shaun Noel Pinto
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ants in Brand new Purifier RO

I had called aquagaurd customer care on two occasions . They first sent a technician saying that the pipes were not fitted correctly. he then tightened the pipes, but i found ants in the storage tank again. the system is supposed to the best in the industry and air tight, howvever ants are still found in the system. the equipment if abt one and a half months old
i ahve called them againand after waiting for 48hrs called up aquaguard...
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D
Debasish Mukherjee
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Eureka Forbes Servicing on RO System

I had shifted from Baroda, Gujarat to Borivavali(w), Mumbai on last April, 2009 with two year old RO (Cost Rs. 14000/-) purifier system of M/s Eureka Forbes which had having AMC from very 1st day. After shifting and reinstalling of RO system by the company service man at my residence at 403 Gorai Maitreya CHS Ltd., Plot No. 55, Gorai Khadi, Gorai, Borivali(W), Mumbai-91, I was in dilema on the water quality of purified water of the same because...
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R
rakeshstpl
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service is not Receiving on Time

We have complain in for servicing of domestic RO modle due to taste of water is change and required service and we submitted complaing no.[protected] dt. 11.04.09 on ahmedabad phone no[protected] and again remind on dt 24.04.09 and still pending

and this machine in annual maintance and always we received service after 10 days to continues fellow.
We are also mently distrub and if we drink normal water than what is benifit...
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K
K C Jain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding non replacement of aquaguard bottles

Dear Sir,

We are sorry to inform you that we are having one aquaguard installed at our resident we want its bottle to be replaced so we have made no. of telephone calls to the agent and each time we are making a call they insist on replacing the entire aquaguard in place of replacing the bottle. They are ready to come only if we buy a new aquaguard and simply not ready to listen to our requirement of replacing the bottle....
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K
Kanwar singh Chauhan
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No service by Franchise at Inderpuri New Delhi-110012

I had opted to undertake the sevices of 'Eureka Forbes' through their authorised Franchsie situated at 'Inder puri' New Delhi - 110 012, by entering in to 'Annual Contract' for maintenance of ' Water Purifier' Classic Model. I had registered complaints with them for maintenance but are not attending the Complaints since Jan. 2009.On failure to attend the complaints till 3months, I reported the matter...
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A
Arpita Maulik
from Khandwa, Madhya Pradesh
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frequent non-functioning of product

The machine(model-Aqua Nova) was purchased in Aug.'2001, for the last 4 months, i'm facing a problem of frequent non-functioning of the machine.I also have an A.M.C. done.The local service centre(Garia, Kol-84) had sent a mechanic who has not been able to restore the machine.Now they have no solution to the problem.Should i take it up with the higher authorities to get the work done? Pls help.
Yours
Arpita Maulikbr...
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A
arvindmewara
from Delhi, Delhi
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Not Provide Me Any Service,

Not Provide Me Any Service,
Even i filed Complaint on customer care two times
i called on customer care n-number of time but not got any feedback.
i paid full amount for AMC.

Consequences : WATER PURIFIERS is not working for last 1months...
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M
mukundbs
from Bengaluru, Karnataka
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Video Door Phone - Terrible Service

I bought a Video Door Phone from Eureka Forbes in September 2008. There is some problem with the receiver and from the last 2 months I have been calling them and have not got any replacement. I have just got a bunch of phone numbers about whom to contact.

I wrote a mail to [protected]@eurekaforbes.com 3 days back, but there has been no response. There is no consumer complaint redressal system.

The whole reason o[censored]s...
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ravi shankar d v
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

body damage in newly installed purifier

I purchased a Aquaguard water purifier on 19/04/2009.immediately after installation we observed a damage in the body of filter. i have lodged a official complaint with the company. Even after 1 month company has not botherd to replace the defective sysytm.
I am feeling sorry for purchasing the syatem from so called reputed company....
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