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Eureka Forbes Complaints & Reviews

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Last updated Mar 14, 2024
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Eureka Forbes reviews & complaints page 375

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J
jayshri singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Honouring AMC

Sir,
I had taken an Annual Maintenance Contract (AMC) from Eurekaforbes for the maintenance of my Water Purifier ST2000 vide Contract Reciept No 15225775 dated 01 April 2008 vide ICICI Bank, Bidadi Cheque No:571268 dated 01 April 2008 for a sum of Rs 1690/- (Rupees One Thousand Six Hundred and Ninety Only) crossed 'A/c Payee Only' in favour of Eureka Frobes. The AMC was for the period ) 01 Apr 2008 to 01 April 2010. The...
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K.S.Ravi Kumar
from Nashik, Maharashtra
Jun 20, 2022
This thread was updated on Jun 20, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Membrane Failure

Sir,
We had purchased a Aqua Guard RO Water purifier from you in chennai office in the month of June'08. There was second time membrane failure with the machine being hardly 10 months old. First we made a complaint of poor taste in water with in two months after the purchase date and your service executive came and changed the membrane saying it might be a faulty one and after that now in the month of April'09 there was...
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M
manoj kumar shukla
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake assurance for sale of product

Dear Sir,
I purchased the Aquagaurd Total R. O. from eureka forbes by the order no[protected] dated 7-7-2008 . Person Mr. Vinay Joshi came on the day of dealing assured me that you will be given warranty of two years in which your Candle and Membrane will be replaced free of cost . Company sent the bill and other documents after 15 days. Now in April 2009 when service enggineer came informed me that Candle is to be replaced which...
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NITIN DAHRA
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

malfunctioning of water filter cum purifier-Sr. No.- 1013108282031924

Sir/Madam,
I have purchased an Aqua guard (water filter cum purifier) vide Invoice No.[protected] dated 08.09.2008
Item Code-GWPDCLASI00000
Sr. No.- [protected]
15 days back, I reported a complaint regarding Malfunction of the subject M/c. at your Sakchi (Baradwari) - Service Center.
Problem observed- Carbon particles coming along with water.
The complaint was attended by your service engineer,...
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S
Sougata Das
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service quality worse than pathetic

I have a Forbes water purifier, about a year & half old. It has stopped working. I complained to their service center, on phone, and requested a service (paid as the device is out of warrenty) on the 19th of April. They are yet to turn up. I have made 5 follow-up calls after that, but has not helped. I am still waiting for their service person to turn up or even hear from them.

I was also given 3 telephone numbers of some...
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M
Minu Thommen
from Ludhiana, Punjab
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Leak from the machine

The Eureka Forbes company representative came to our home to take the money for the AMC (annual maintenance contract) and carry out the servicing due. The guy did the servicing and because of some goo[censored]p and lack of his mechanical expertise, he broke the inlet pipe into the purifying unit, result of which the machine ceased to work. This was on April 25th.
The mechanic promised to come back the next day and repair it as he was not...
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H
Harpreet Singh
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asked for a RO system delivered Aquaguard Total NF (Defective)

Dear Sir,

I had asked for a RO system from Aquaguard (Eureka Forbes), Mohali 3B2 oofice in Punjab .On this they handed over to me Aquaguard Total NF which is not a RO system as per their web site. This is cheating. This model was giving some problems on installation, which was ignored by the representative as saying it will be alright after the water fills in the container. Now the next very morning it took 5-6 hours to fill...
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Prabhat Kishore Das
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Improper Service

Dear Sir,
I renewed my aquaguard service contract for the period 21/12/2008 to 20/12/2009.(Customer code-[protected], Contract receipt no[protected].Now I've been transfered to Orissa on March 09.To install the aquaguard I called upon the Eureka Forbes sales representative at Jajpur Road, Orissa.That fellow installed the instrument and was paid Rs.200/-towards installation charge.A fuse inside the Aquaguard got broken during...
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P
puja diwan
from Ambad, Maharashtra
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Very POOR Service

Sir,
I, Ms.Puja Diwan a resident of A/3 Majithia Enclave had purchased an Aquaguard Total RO system on 4th Jan 2009 for Rs.14500/ Before that also I had an Aquaguard compact water purifier.With the RO system I had been given a voucher on behalf of the company to provide 10 year free services for the equipment. My first service was due on 4th of April, to which I reminded the service centre twice but all in vain. No one turned up till...
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S
Sulagna Banerjee
from Ahmedabad, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

e-boiling not working

I have purchased an Aquaguard Total Gold Nova(S) Water Purification System on 14th January, 2009 by cheque (cheque No 266264, DENA Bank) in exchange of my Aquaguard Classic model .Please refer to Final receipt No: 111 and invoice No. 062617 The Sales Person was Mr. Manish Singh whose Code No. is 9002015
Within 2 months from installation of the new machine on March 10th, 2009 the machine stopped working. . On informing FRIENDSHIP who...
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V
Vivek Phadke
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non service under annual maintenance contract complaint

After sending you repeated reminders. Your executive had visited but he was unaware of the nature of complain. (Where 2 yrs AMC done with Eureka forbes but sad to say “Unable to delivery service for a period of 1 Yrs 2 months.”
After addressing my problem, he informed me to visit eureka forbes office for renewal of contract.
I therefore request you issue me the new AMC contract for service period deprived by me....
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G
GAURA98
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WORST SERVICE OF AKOLA OFFICE

1] I HAVE PURCHASED EUREKA FORBES R.O. WATER PURIFIER 1 1/2 YEARS AGO.
2] THIS IS THIRD REMINDER FROM ME SO FAR AS TO TELL YOU THAT YOUR AKOLA EUREKA
FORBES OFFICE GIVES VERY WORST SERVICE THAN ANY OTHER.
3] SINCE MONTH OF JANUARY IT IS OUT OF ORDER. I HAVE COMPLAINT AT LEAST 30 TO 40
TIMES FOR THE SAME AT AKOLA OFFICE.
4] EVEN TODAY YOUR OPERATOR HAS SEEN THE MACHINE AND WASNT ABLE TO DO
ANYTHING...
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S
santosh dahatonde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stand nahi diya

maine3011 2008 time 18:53:57 ke samay ko big bazar < pantaloon retail < I > ltd rudra point near iscon temple ahamadabah gujrat se eureka forbes futura ka water filter 1599 rs. mai liya tha .khar aane ka bad dekha to usme uska niche ka stand hi nahia tha. maine lagatar 100-200 bar fhon kiya .vaha sao kahte ki hamane aapko bhej diya hai aur apko mil bhai gaya hai .par muje abhi tak nahi mila hai. big bazar se khredi kar ke maine bahut...
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santosh kotla
from Vasai-Virar, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money taken and product not delivered and no information on delay

well i thought that this company will be the best as its motto says friend for life
i bought a eureka forbes aquaguard booster on 13april09 when a customer service guy came to my place i made a full cash payment to him and he said he will deliver the product the next day and install it the day after on 15 april 09.but he never called i called and he told me he will do it the next day

then one more day goes and no response...
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N
Neeraj Pathak
from Gurgaon, Haryana
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Faulty Set

I have bought product Eureksa's SENSA RO from the dealer in Faridabad. As per the company's condition i am entitled for 1 Year warranty of the product. But unfortunately my product had been failed to give me the pure water because of its faulty filters. So in this regards i have spoken many times to the dealer but they are all gone in to the deaf ears. Hence i requested them many times to replace my filters which are under warranty...
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K
KRISHNA CHANDRA SAHU
from Bhubaneshwar, Odisha
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INSTRUMENT NOT WORKING

ADDRESS FLAT 1/23 BANAJA APARTMENT, UNIT -6 BHUBANESWAR

I have given a complaint about my Malfunctioning Aquaguard which is under Service Contract warranty (receipt No[protected] warranted upto-23/08/2009. on 4th feb 2009 I met the srvice person Mr Deepak and told about the problem, I have also contacted with the Authorised Service Centre at Unit-4 Madhusudan Nagar, Bhubaneswar but till now they will not provide any service....
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S
saguna chaturvedi
from Ferokh, Kerala
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Poor after sales service

I have bought an aqua guard of the above company on 28.03.09. The Sales Rep. Mr .Davendra Sharma & Mr.Yogesh have virtually befoolled us by assuring proper installation, a free gift, and a life time warranty on the product. We are constantly calling them for its proper installation and to fulfill other promises, but in vein.Every morning they assure us to to resolvie our problem but they do'nt turn up. We are afraid whether we have...
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A
akkongara
from Durg, Chhattisgarh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defficiency of service

I have a water purifier “Acqua guard” i nova. I am resident of Mahabubnagar town which is 100 K.M., from Hyderabad. Previously the service centre at Barkathpura, Hyderabad given AMC and the period of the same was completed in the month of Sep’08. There after I have again contacted them to extend my AMC and to give service. They have noted down my information and thereafter one T.Suman Reddy made a phone and visited my house....
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ANIL KUMAR SINGH
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NON SERVICE UNDER ANNUAL MAINTENANCE CONTRACT

Request for half yearly servicing under Annual Maintenace Contract of Aquaguard- Classic model was registered with the Help line on 24 Jan 2009 under Complaint No. 80925617. Technicians are supposed to come for servicing atleast twice a year suo motto, but no one had attended the same. As such the request for regular servicing was lodged with there help line.

Water is an essential and life sustaining ingradient for humans and...
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SUJAY KUMAR GANGOPADHYAY
from Bankura, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective model & poor after sales service

I had been using Aquaguard Classic since 1999. On being transferred to Chennai, when I requested your Chennai office for reinstallation and Annual Maintenance Contract, your officer incharge suggested me to exchange it with new model as my one was 10 year old. Wheen agreed, one AQUAGUARD TOTAL GOLD NOVA (Sl No. 2005159) was sold to me by Satheesh Kumar D (902892) by Invoiice No. [protected] and installed by Siva (Cell No. [protected]) on 11.6.2008....
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