Eureka Forbes Complaints & Reviews

Dear Sir,

It is to be informed that my Aquaguard Classic is not working properly.Signal is moving between red and yellow, green one is not coming. Please look into this and help in resolving .

Thank you

C/O- K.B dev,
R.K.Mission Road
Bidhyapara,
Dist-Dhubri, Assam
(Phone[protected]...

Since last ten days my water purifier ( aquaguard classic model) is not working properly and complaint has been lodged end number of times but there is no response from the company.I m located in Bhagalpur, Bihar and have faced very poor customer care response, nobody is coming for servicing due to which i m facing lots of trouble.

Hoping some positive reacton from the company after this complaint...

Hello Sir,

This with regard to Water purifier with RO technology which I have purchased from Eureka Forbes through a sales representative in the year 2006. This system requires annual replacement of filtering candles. Changes of candles were taken up at appropriate time last year. But this year none of the technician were bothered to visit my home to attend maintenance. I have placed a request for change of candles on[protected],...

Hi

We bought an Aquaguard NF costing around 13, 500/- in April 2007. We are having severe issues with the pressure of water not to the required level and hence we dont get drinking water for days together. When the purifier was installed the "sales person did not check for the water pressure" or for the hardness of water to ensure that the purifier works.

We complained to the service people several...

i have bought a new Aqua guard gold nova water purification system on23rd september 2008 [Inova gold] at chennai adambakkam..
the next day i found the start electric button was not functioning properly on 24th.september 2008. till date i have made six complaints about it. three persons visited and only told the button requires REPLACEMENT. only promise is made. but NOT REPLACED. about a repeated about a week back I was given a customer...

I paid Rs.5450/- for buying a Trendy-Xeon Eureka Forbes Vacuum cleaner from MGB, 100 Feet Road, Coimbatore.They delivered me a wrong model(Trendy Cherry) which is Rs.1000/- less and was not even in good working condition. The same was informed to them the next day and was agreed to change after they accept their mistake.

But when i went to the MGB, 100 Feet Road, Coimbatore they were not ready to replace it for me beacuse they...

To people who read this note:-

DO NOT BUY EUREKA FORBES PRODUCTS.

I have purchased an Aquaflo (Aquasure) Water Purifier and a Vacuum Cleaner from the NEXT shop (34240/1/4239) - M G Road Ernakulam on 27-10-08.

The Aquaflo product is simply a complete hog wash. Within 2 days of installation there were water leakages in various points. The technician since that till the date of posting has not been...

I had aquaguard_NOVA water filter under AMC of Eureka Forbes Ltd.The contract period was 24.07.2004-23.07.2006. On 20.11.2005 I was again approached by the company for AMC and was mislead into another AMC for two years running from 09.12.05 to 07.12.07. I realised the mistake only when on 04.10.06 I purchased R.O. water filter from the same company. Further I noticed that the second AMC was bearing different serial No.and different model.On...

Dear Sir,

I have contacted the customer care services so may times but they give false promises to come and repair my Aquaguard water purifier and till now no one has come. I think you understand that this type of response from your side spoils your image as if some one asks us about our opinion regarding aquaguard it will surely not be a good one, you will lose cutomers new and old at the same time. So please send your mechanic...

Euro clean was bought from Home Town - Home Solutions Retail(India) Limited Plot No. A -2, Lower ground Floor, Sector 38 A, Noida.

Receipt No. T25 / 2899. Item Code as per bill [protected] Forbes trendy S of Rs 5299 on 27 / 05 / 2007.

Complaint for improper functioning of the product was lodged with the call centre on 23rd November 2008 with the Complaint Number M - 60514.

Till date promise...

Dear Sir,
We have purchased ACE vaccum cleaner of EUREKA FORBES on 10.11.2008 on order form Cum receipt no.[protected] but still today 11.12.2008 we have not got Bill for the vaccum cleaner . We have given a request several times to the sales representative Mr. BHUPAL SHARMA (Mobile no. [protected], [protected] ) in MEERUT for the bill but always they says that this bill will be automatic generate from our bombay head office and sent...

I made a complaint stating that the water purifier purchased by me vide invoice No [protected] dated 28.12.07 was not functioning .The customer ID No.[protected].Even after lapse of 4 days nobody turned up for my complaint.I have made nearly 10 calls to customer care office &local sales office.I feel that the EUREKA FORBES Officials have cheated me by saying that they will provide good services.Believing their word I purchased the purifier....

I have a Eureka Forbes Water purifier which is continiously under AMC since last 7 years.

Recently i have started expereincing very poor service from the company.

No one bothers to attend the complaints inspite of repeated telephonic reminders.

My complaint no 8080 2488 booked on 9th December remains unattended till this minute. Repeated calls given to Service centre no 3988 3333 invokes only mechanical...

Dear sir,
Our office by name M/s Zero-Mass Foundation has been using your water purifier since more than 1 year.Recently it had developed a problem of water not getting filtered.We complained to your people at phone no:[protected] about this on[protected].A person named Mr.Udhav registered the complaint and gave us a number 2965 as a reference.No one attended to it till now.We again reminded him about it this morning.He connected...

Hello Sir,
I have registered the complaint on 14th Nov '08 still nobody turned up and not even called up. This is under AMC period. I have called so many time to 3988 3333 about the complaint. They are giving assurance but nobody turned up. I fed up with this response and I don't want to buy any of your product in future and I recommend other people to don't buy also. Your service is worst. If you behave like this you...

sevicing of aquaguard...

Dear Sir,
1. I have a Aqua Nova Water Purifierl with me which is under Annual Maintenance Contract, through Eureka Forbes Pathankot (Punjab) Service Centre, contact No [protected]. It is presently not functioning properly and requires servicing. During last two weeks, I have put sevice request three times, however no one from Company service centre has attended to the request, inspite of repeated reminders over tele.
2. The...

We have signed the annual contract w.e.f. 19.11.2007 to 18.11.2008 vide their contract receipt no. AG 96B 13347019 and while signing / taking the money their representatives have given big assurances. But after taking the money they never bother to service even once. Not even one time they serviced the water purifier. Particularly their Chennai Branch gives hopeless response their Helpline Service[protected], people just pass on the bugs....

I bought a product of eureka fobes water purifier model-i-nova
last year.product was working properly. Some of the salesman of the above company asked to change the parts i.e filters because they run for six month only after that they are of no use. i phoned to service office of eureca fobes panipat.they changed the filters but from that day product is continusely giving problems that is water continously comes from the m/c when m/c...

I am resident of Visakhapatnam, Andhra Pradesh.

Your Franchisee M/s Sai Srinivasa Technologies TIn No. [protected] is the most useless service centre that I have ever come across.

My Aquaguard water purifier is giving a problem so I lodged a complaint at the service centre today morning at 0925 hrs (Complain No. 366 dated 08 Dec 08). I was assured that by 1200 hrs my problem will be looked into.
As my...