Eureka Forbes Complaints & Reviews

The water filter model senza doesn't work at all. The outflow of water from RO is of same quality as input water.
On complaint, the service engineer tells - it works like that only. On repated complaint other engineer comes and say he doesn't know how this model works.

I would recommend not to by water purifiers from Eureka forbes as they don't have quality products and trained service engineer to install...

I am persuing for service of my vaccum cleaner since past 1 month & till now I am sitting on the same track, without any revertals.






Mukesh Yadav


[protected] Forwarded message[protected]
From: Mukesh Yadav <[protected]@gmail.com>
Date: Sat, Jan 10, 2009 at 10:12 AM
Subject: Re: Urgent : Complaint on Installation
To: pratima.[protected]@eurekaforbes.co.in,...

i have brought the eureka forbes water purifier . when the executive visited for demo, after explaination of teh product he did not say about maintenence. ex. replacement of filter cartridge every year. it is costing 3660 rs. now i have no other option other than replacing it every year. when asked upon the discount on mrp they r not ready to give any discount. even the service which they r offering is also very very poor....

This is the second year o[censored]sing this product. When it was installed last year, they fixed a very long pipe. We have been asking them to cut short it so tht we can change it when it gathers moss. Inspite of repeated requests, the pipe wasnt cut or changed. Today they come for servicing and chnage the pipe and ask for money. Is this some cheap way of collecting money waiting for the thing to get spoilt. I was amazed at the way they were quick...

I HAVE PURCHASE EUREKA FORBES AQUAGUARD INTEGRA HI-LIFE ON 20/1/2009 FROM DELHI ROHNI/PITAMPURA BRANCH THROUGH MR.HARI PARSHAD COMPANY SALES OFFICER HIS EMPLOYEE CODE IS 39883434 . UNFORTUNATELY FROM DATE OF PURCHASED MACHINE NOT WORKING PROPERLY AND EUREKA FORBES LTD DOES NOT CHANGE THE MACHINE OR REPAIR IT PROPERLY...

the water purifier does not working...

I have bought an Aquaguard I-Nova e-boiling model one & half years back from Kolkata & currently I am based out of Hyderabad. I have taken a comprehensive AMC contract for this product a year back & currently the product is just not operating for the last one month. I have registered the first complaint on 7th Jan 2009 & thereafter made several calls at the Company's 24 hour helpline but without any resolution. Even I...

During my visit at Trade fair at delhi .Mr Rakesh Chaube of Eurka forbes has taken some mony as a token of registration and told us that this amount will be refunded once my man visit to your home . But till date no body has turned up and when ever we ask for money then he behaves very rudely and till date he has not returned the money which he has taken in the name EUREKA FORBES....

Dear Sir or Madam,
I have purchased a RO system to wash out all my tension regarding happening of any disease due to impured water. But till date I purchased RO system I am in highly tension due to following reason:
1. I have purchased it on 10th December 2008. And your sale person promised me to dispatch bill within six working days. But till date I have not received any documents regarding purchase of RO system. Please note...

Not working - not attended by service engineer
From S.Manivannan ( [protected] ) Chennai.

We have bought Eureka forbes Aquaguard - Classic water purifier 3 years before from your Sales personnel ( Vinayagam - [protected] ). We have taken AMC during sep-2007.

No one came till date after the commencement of AMC. At present the purifier was not working from Dec-08. During Dec-08 we have made complaint in Service...

Hi,

I have purchased a new Eureka Forbes water Purifier from Nirmal Lifestyle in Mulund on 18/01/2009, for which I have the Annual Maintenance Contract.

On 20/01/2009 technician named Mr.Pandey came to fit and show the demo.He had completed the fitting to wall part but not able to find the problem for the purifier not functioning since only the alarm light was glowing.

He was not able to find...

I purchased Aquaguard RO System on 01.01.09 but leakage was start on 02.01.09. I logged complaint at Hanumangarh Jn. office, Mr Pankaj but person come on 09.01.09. Again leakage on 11.01.09 rectified on 13.01.09. Again leakage on 14.01.09 & complaint logged on 14.01.09 but after 12 phones to different persons like, Pankaj, Verma Ji & Surender problems not rectified up to 21.01.09. How can I assure for warranty service for whole life....

I had lodged several complaints for attending faults like 'Leakage, Non-stopping of water after switching off & Black particles in the Water) for EUREKA's DESIGNA WATER PURIFIER vide Complaint No.773 dt.22.12.2008 (Over phone no.[protected], 527 dt.24.12.2008 (Over phone no.[protected], M62466 dt.13.01.2009 (Over phone no.39883333 & 289 dt.17.01.2009 (Over phone no.[protected] inspite of having an AMC and following up repeatedly,...

19.01.2009



Dear Sir,

I write this letter as a customer of your company out of lot of frustration, displeasure and resent towards the after-sales services being offered by your company and respective officers.

I had purchased EUREKA FORBES AQUA FLOW MACHINE AS IT’S FROM TATA GROUP AS I HAD A VERY GOOD TRUST IN THIS NAME AND IT’S PRODUCTS.

We experienced...

I have renewed amc for my RO Plant but there is leakage in the system. I had given complaint on 24th dec 2008 but till date no one from Aqua guarda Euerak forebes has attended the problem. The amc was around Rs.4000 is it any worth in renewing the amc.

My phone#[protected]...

Hi my name is Vipin Tyagi and i live in Jaipur (Rajasthan). I am having one Water Purifier (Aqua Guard- Compact model) for which i had signed an AMC of Two years ( Contract No.[protected] dated 29/12/2007) under which the Eureka Service team has to visit my place every six month for changing the candle/carbon of the machine.
The first changing was done the day i signed the contract but for second service i had to call up the service...

I have a aqua guard water purification system from last 8 yrs. and had no problems about its functioning, the candle and carbon was changed every 6 months. But no no for AMC. Now the rear pipe bringing water to e boiling after filtration stared leaking, I called the service personal to repair it, He said your PCB is burnt . I said when e boiling and filtration is working who PCB can burnt. hE SAID YOU TAKE A TWO yrs AMC and it will be repaired...

I, Mr. Prabhakar V. Bokad, Shegaon Dist Buldana (M.S.), India, have purchased Ureka Forbes water purifier through receipt no. 326408 dated 21/6/2008 . The salesman Mr. Pankaj Munde (salesman no. 9006702) was frequently visiting to my house for marketing and selling this product. Lastly on 21/6/2008 I have given him cash of Rs. 1000/- and one cheque of Rs. 1000, and 6 chequess of Rs. 990/-. He had promised me to return 3 cheques of Rs. 990/-...

Dear Sir,

It is to be informed that my Aquaguard Classic is not working properly.Signal is moving between red and yellow, green one is not coming. Please look into this and help in resolving .

Thank you

C/O- K.B dev,
R.K.Mission Road
Bidhyapara,
Dist-Dhubri, Assam
(Phone[protected]...

Since last ten days my water purifier ( aquaguard classic model) is not working properly and complaint has been lodged end number of times but there is no response from the company.I m located in Bhagalpur, Bihar and have faced very poor customer care response, nobody is coming for servicing due to which i m facing lots of trouble.

Hoping some positive reacton from the company after this complaint...