[Resolved]  Eureka Forbes — water Purifier instrument not working properly

Instrument — not working properly

Dear Sir,
Since last one weeak the bell is not ringing in the instrument provided against my Airtel landline + Broadband ( Multiple[protected] at B 289/B, Sector 19, NOIDA.
The problem may kindly be solved.
Thanks.
Regards,
K N Pandey

Aquasure Storage Water Purifier — The fault not attended despite several complaints

The filter has failed to cary out filtering water & causing thereby a huge problem for drinking water.The complaint was lodged on March 31, however till date no mechanic attended the fault although promised by them verbally. Our request number registered by them is 80243292.

This is my complaint no [protected]
i am not satisfied with the services offer by you
you are not take care of customer satisfaction

To,
COMPLAINT CELL
EUREKA FORBES LTD.

we are an architectural firm dealing with many customers accross Delhi and NCR.
On the requirement from our one of the esteemed customers living in SURBHI Appt. Gurgoan we contacted your office for installation of one water purifier machine. Your representative- DEVENDER from your Gurgoan branch visited us and we confirmed the order of your top end machine with 100 % advance cheque amounts to Rs.17900/- on 28th of MAy, 2008 with a promise form him to deliver and install the same by next day.

He simply vanished with the cheque leaving no trace of him.
Past four days we are trying to call him but to utmost unprofessionalism he doesn't even bother to receive our calls.

We called your Gurgoan branch but to our surprise no one the branch is ready to co-operate or listen to our complaint.

Considering your company's attitude our client has simply decided to cancel the order for your machine.

So we request your authorities to direct your Gurgoan branch to refund our entire amount and close the matter.

The details for the cheque issued are mentioned below for your ready reference:

Cheque No.: 174512
Date of cheque:[protected]
Amount of cheque: Rs.179000/-.
Drawn from: SYNDICATE BANK, ASHOK VIHAR PHASE-2.
Account No.- [protected]

Shishir Kapoor
MALISHKA REALITY SOLUTIONS.

eureka Forbes water filter — Not receive water purifier till date

I have paid Rs. 7690/- for water purifier ( Rs. 500/- Cash & 7190/- through credit card) and ur executive aggreed the rate of purifier Rs.7190/-.

But till date no payment is refund to me and no body istall the water purfier

Kindly do something as this is shamefull for a good company


Regards
Dinesh Gupta
[protected]

eureka forbes - aquaguard (Deepak Enterprises) — no response from authorised agency

the authorise agency of eureka forbes - deepak enterprises, pune has sold two years AMP and took away the machine for some repairing and not reverted since than. not returning the machine and the money after continuous followup.

Detail of the firm approched as dealer -
Deepak enterprises, Bund garden, pune.
Deepak [protected] and Nitin [protected]

Eureka Forbes Ltd — Changing of UV Chamber in Water Purifier

Water purifier system is of classic model.The customer code is[protected] and unit serial no 2017835.The contract receipt n0 is 15092507 dated 16/10/2007. Its both UV chamber has got damaged. It has been complained to local service centre at Bokaro Steel City/Jharkhand in June, 2008. I am regularly chasing this but no action has been taken since last four-five months.Being a reputed firm, I am really shocked over the shame attitude of sevice agents. It is requested to take this very seriously and take immediate action.

eureka forbes water purifier (reviva model) — violation of service contract

we have entered into a service contract no. AG/96B 13734151 with m/s eureka forbes ltd., visakhapatnam, for water purifier (reviva) unit no. 2083221, valid up to 27.12.2008. we have logged a service call no. [protected], with their service center on 27.10.2008 at 10.00 AM, but, till now no body has turned up for repair. No name of the authorised service centre has been mentioned instead of which they have mentioned two telephone nos.[protected] & 2553009. request to arrange replace/rectify immediately without any further loss of time. regards.
s.v.r.charyulu, mobile no. [protected].

we have entered into a service contract no. AG/96B 13734151 with m/s eureka forbes ltd., visakhapatnam, for water purifier (reviva) unit no. 2083221, valid up to 27.12.2008. we have logged a service call no. [protected], with their service center on 27.10.2008 at 10.00 AM, but, till now no body has turned up for repair. No name of the authorised service centre has been mentioned instead of which they have mentioned two telephone nos.[protected] & 2553009. request to arrange replace/rectify immediately without any further loss of time. regards.
s.v.r.charyulu, mobile no. [protected].

FOR AMC
MOBIL NO.[protected]

My filter is not working for last one month inspite of annual contract givan no body is comming to attend. very shame on the part of company

my adress C-103 Chawla plaza sectoe n0-11 C.B.D Belapur Navi Mumbai. phone [protected] and [protected] land line 27576699

We have devloped a sales & service management software,
which we have implemented for Eureka forbes franchises.we
just want a little time from you to show the demo.



Akhilesh yadav
[protected]
BDM Candour technologies

Eureka Forbes Pvt. Ltd. — They are not Giving Proper Service, Machine is not working Properly

I have bought RO Water Purifier of Eureka Forbes Ltd. Now they are not giving service properly. we are calling in customer care and lodging complaints so many times. but they are not giving proper solution. Plz Take action against this.

I have purchased a Classic Aquqguard on 23.08.06. for my domestic use.In response to your offer for yearly maintenance contract after six month o[censored]se, I paid Rs.840.00 to your authorised franchisee for the purpose. After the expiry of one year of contract he demanded for the renewal of the contract and accordingly I paid Rs.800.00 ( as asked by them). Inspite of which when they failed to attend my complaint, I contacted your local Manager. Who in turn informed me that the authorisation of the said franchisee has been discontinued and Ureka Forbes does not have any liability for refund .If I am interested I may have to go for a new contract with a new franchisee, alternatively I may get service on actual payment besis. This is not acceptable and shall compel me to go to consumar forum.
The defaulter franchisee is M/S. Allied Agencies, SILCHAR, Assam.
My address: College Road (North), SILCHAR-788 004. Mobile:[protected].

Eureka Forbes — Attitude of Management

I have purchased one water filter from Eureka forbes company...After 7 months my machine has started to give problem...i rang up so many times at service centre & head office. But they have only one answer NOT AVAILIBILITY OF SPARES. I called up to their managment & spoke to him about my complaint. Immediately they had replaced spares in my machine. I do not understand why should i go to higher authority & then only problem is considered. If management insiste me that everyone has to do compalint to them, then i can help them out. I do have very big contact in construction division. All the localite persons have called me, but they were not able to short out my problem due to scarcity of spares. Management of this company is totally disappointed me.
Managment please resolve issues of customers & your employees then only you can survive.
Thank you,
Rajeev Sharma from Ahmedabad

EUREKA FORBES /Gold Nova water purifier — damaged product installed

Gold Nova water purifier installed on 30/05/2009 with defective top cover.It was purchased from company
representative Mr s.Jadhav under order No.[protected].I have complaint under request No.[protected]
on 01/06/2009.for replacement of defective part.Still it was not replaced by co.

architect — Power cut

Dear Sir,

On 23-6-09 and 24-6-09 there was a power cut of the tune of 6-7 Hrs, in and around the AzadApartment, Sri Aurobindo Marg, ( ADHICHINI AREA).
There is no response from your help line service numbers[protected] & 39999808
Now I would like to know that:
As a service provider is it not your duty to inform the customer about the power cut in advance.
Why the consumers feels help less and cheated
Why not your Organisation( BSES) advertise in the news papers regarding the schedule of power cut( area wise) along with the contact person and telephone during such situations.
A responsive attitude is needed from your side. We are the sufferers and want the immidiate attention on the above matter.

architect — violation of building Bye law

Dear sir,
I have come across a building about half a kilometer from BDA office at seshadripuram first mail road, diagonally opposite to commercial tax office and opposite to Bhimas restaurant . The plot is a corner plot . To my surprise this building does not have any set back and is abutting the road. Request you for suiltable action

regards
santosh

I have same problem. I have noticed and experianced that the water purier sytem comes in market of nos of company is totally a basket.No any person have satisfied. The service of water purifier is very- very poor.

architect — removal of pig to prevent virus of swine flu

dear sir
I am resident of G-79, LIBERTY COLONY, SARVODAY NAGAR, NEAR RLB SCHOOL.THERE IS OPEN PLOT IN FRONT OF MY HOUSE. THIS PLOT IS OPEN PLOT IS A RESIDENCE OF PIG.THESE ARE HELPING ELEMENTS IN SPREADING SWINE FLU VIRUS.

SO, YOU ARE REQUESTED TO SEND ANIMAL CATCHER TEAM TO REMOVE THEM.

THANKING YOU