[Resolved] Eureka Forbes India — Service deficiency | |
I bought a water filter from Eureka forbes ,model is Forbes Aqua Flo designa,in Mumbai in nov/dec in 2006.When i set up my house in Udupi i contacted the local office of eureka forbes & got it installed.All these years the machine was serviced by the local Forbes branch.About 4 to 5 months ago,One Mr.Kumar from the local Forbes branch approached me to buy a new model of water filter,Aqua guard Total-Gold nova.I refused to buy since my old water filter was working fine,but he pestered me to buy.Finally i brought the new model on one condition that the old water filter be fixed at my mother in law's house near hebri village(about 40 kms from udupi) free of cost. Now Mr.Kumar after selling the new model has turned nasty.After installing the new water filter he promised me that he will install the old one at my in-laws place after the month end,since he will be busy with the months targetsHe did not turn up.Then i called his mobile he refused to take my call.After 2 months a service engineer came for routine service of the new filter.I complained to this person.Few days later mr.Kumar calls me up & gets abusive. He told me that he will not install the old water filter at my in-laws house near hebri.ALSO HE ADDED THAT I CAN COMPLAIN TO ANY ONE,HE DOES NOT CARE. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Dear Sir
In Bokaro Steel City, Mr Neeraj Kumar ( Mob No: [protected]) is authorised for Aqua Guard Service under 2 years Service Contract. But whenever he is contacted over mobile he does not lift the Phone and my water purifier is down for last couple of days
Please help
In Bokaro Steel City, Mr Neeraj Kumar ( Mob No: [protected]) is authorised for Aqua Guard Service under 2 years Service Contract. But whenever he is contacted over mobile he does not lift the Phone and my water purifier is down for last couple of days
Please help
Rukmani Pathai
204, Sagar Apt Gol Maidan
Ulhasnagar-1
Date:06/03/2012
I had 3 years service contact with your Mahak Enterprises Ulhasnagar, I am sorry to state that services are very poor. Last service attended in July, 2011 after so many reminders, Now also I had complained on[protected] . My complaint No-223226 is not yet attended, I had called so many times it is said taht it will be attended today by evening, but orry to say that since last 13, 14 days nobody is turned up. Please look in to thae matter because water purifier requers contineus services if it is the service people will stop buying
your product.th
204, Sagar Apt Gol Maidan
Ulhasnagar-1
Date:06/03/2012
I had 3 years service contact with your Mahak Enterprises Ulhasnagar, I am sorry to state that services are very poor. Last service attended in July, 2011 after so many reminders, Now also I had complained on[protected] . My complaint No-223226 is not yet attended, I had called so many times it is said taht it will be attended today by evening, but orry to say that since last 13, 14 days nobody is turned up. Please look in to thae matter because water purifier requers contineus services if it is the service people will stop buying
your product.th
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information
I purchased "Aqua Guard" Gold Nova on 14.11.2008. At that time it was told by the sales person(Mr. Tirupathi No.9020128, S.D.Road, Secunderabad) that as a festive offer we get life time free service. Now the system got some problem and the service persons are denying that no such offer exist. Free service will be available only at service centre and not on site. I feel now cheated by your team of sales persons and do the needful in this regard.
t/r
subramanyam
[protected]