[Resolved]  Faber Chimney — Non-delivery of Chimney

I had booked for a Faber Chimney on 26th October 2008 at Faber Galeria, the company's show room at 89, Lloyds Road, Royapettah, chennai - 600 014, Phone : 28110932. At that time the Showroom rep Mr Anand said as the product is not readily available, he will deliver the same in 10 days. He collected full amount of Rs. 21, 990/- and service charges Rs. 440/- From 4th November 2008 onwards, every day I am contacting, in vain. On 8th I had sent a complaint to the customer care at Faber. One Mr. Russell Fernandes replied that the case is being resolved. Now, in addition to calling the show room every day, I had to call their Pune Customer care also. I don't know when the product will be delivered. Beware of this!

TI Buhari