Faber Complaints & Reviews

We bought a new dishwasher Faber WQP12-9319 from the dealer/service provider Surya Home Appliances Alwarpet, Chennai 600018 in Dec 2010 and had it installed in our apartment in Jan 2011. Very soon problems started in operation and the inside baskets and parts began to rust. We complained to their Complaint service Centre in Pune Complaint No [protected] dt 7.11.2010 and after several phone calls to Surya Home Apps as well as Faber Service...

Sir, Request was made for service and repair of Faber Hobs,Technician attended the fault very promptly from Gurgaon Service cener for which credit goes to the agency run by Mr Lokesh Jain.Unfortunately Auto start was not made functional.Tech is advising me to change the elect box.He is not able to pin point the exact fault.Now He is asking the. service charge without making the Hob serviceable.Faber may pl be advised to take action accordingly....

Faber India service is really pathetic . i had raised a service request about a month back( service # [protected]) for change of carbon filter for chimney and knob for the gas hob . but even after a month of follow up noboday has turned up.

I would never recomend faber products to anybody....

I reside in Hyderbabd. This is regarding a misbehaviour by the faber agency in Hyderabad. The name of the agency is Anand Gas Tech, the complete address is Shop No. 1, MIG 47/1, Road no.1, Opp - Global Eye hospital, KPHB colony, Kukatpally, Hyd-72. The person the owner of the agency K.A. Vithal Rao not only misbehaved with my father who is a senior citizen but also used curse words to my wife. I am requesting people, if they ever intend to...

After taking the last cleaning service dated 4th of December,2012 from the COMPANY'S AUTHORISED SERVICE CENTRE , my machine was not working properly , from last week it is out of service. I repeatedly complain over the phone. But nobody didn't bother to attain. I have LIFE TIME WARRANTY & an ANNUAL CLEANING CONTRACT on machine. LIFE TIME WARRANTY Card no.-KOL 0729884, COMPLAINT NO.-[protected]...

I have purchased Faber Induction cooker model no-ZC3920 on 8th Nov-2012. The Order number was-[protected]. But the product i received was broken. My mistake was that i had opened the product after few days. When i called back Indiatimes customer care they said that they take complaint only within 24 hour and suggested me to call Faber customer care. When i called Faber customer care they said they can't do anything as bad product was...

I had made a complaint regarding excessive noise coming from my Faber
Kitchen Chimney.I had purchased the product in 2008 and it is covered
under lifetime warranty scheme.( CARD no KOL 0838613)
On 04/10/2012 I had entered into a cleaning contract with Faber (
application form No 012566)
After receiving my complaint for excessive noise technician came to my
house and remarked that the rotor needs to...

Have been facing major problem again and again...... Did not get the warranty card of faber chimney ltw500 for which have been getting all services from 7 yrs by showing the purchase bill but have to go through headaches all the time ....no one being able to get a duplicate warranty from the company.....I would like to ask....is faber doubtful its their machine....or are they doubtful that that is a different model??? When u can see it is...

WE PURCHASED ONE 3 BURNER TOP FROM FABER JUST TWO MONTHS BACK.THE MODEL HAS A BLACK TOP. ATTRACTED BY THE APPEARANCE WE BOUGHT IT AND ALSO FOR THE BRAND. TWO DAYS BACK WHILE COOKING WAS ON THE ENTIRE TOP BROKE AND ALL GLASS PEICES WENT OFF THROUGH THE KITCHEN AND DINING.
FORTUNATELY MY WIFE WAS JUST FIVE FEET AWAY OR OTHERWISE SHE SHOULD HAVE BEEN INJURED.
WHEN THE MATTER WAS REPORTED WE ARE TOLD THAT DUE TO HIGH HEAT THIS COULD...

I have purchased a Faber Electric chimney from Samrat Electronics,Sinthee More/Kolkata on 30/10/12 (Bill No.674 dt.30/10/12) which was installed in my kitchen on 02/11/12. But from the day of installation, the chimney has not been functioning properly. The product does not look like a brand new one as several parts were missing or broken which were replaced by the local service center while installing. At present I am contemplating on buying...

Sir,

I had purchased Faber 4 burner HOB in Nov 11 from Adhya Enterprises, Vasundhara, Ghaziabad. 3 months back, I filed a complaint for HOB burner problem. After several follow-ups, Technician came and took back my one burner for sample. He assured me that all burners will be replaced within a week time.

Since then, I have been following-up with Faber customer care, Technician & other involved persons. Faber...

Sir/mam,
I am having a Faber make kitchen chimney and am trying to contact for the service as the chimney has got choked but there's none whom I can contact....


Plz help

Address:-
Iris Ground Floor
Aabasan Apt
Hurlung Road
Near Loyola B.ed College
Telco, Jamshedpur-4
Contact No:[protected]...

I bought a Faber Chimney 2 years back, it is completely useless. First it does not have a auto clean. It has to be cleaned every 2-3 days which is a very hectic process. In the name of Annual Maintenance they charge Rs.1600 and for 6 services a year. In this maintenance they do not do anything just the same superficial cleaning which we do at home then why should we call them and pay them for something we can do at home. They do not open...

sir,i had a faber heatkraft built in gas hob....with model no-GB 30 MT with serial number H[protected] black glass...now one of its burner is not working.two months ago had a service had done. with payment because it is out of warranty....again starting the same problem.... my number is [protected].....plz give me a service for this.........

Hi,
I have purchased chimney from Faber authorised dealer. I gave him specifications of my kitchen and cooking sytle at my home. I asked him to suggest me suitable chimney. He gave me chimney and sent his men for installation. At the time of installation they charged me additional 3000 Rs for flexible pipe (which is okay and was informed to me in advance). However the chimney is not useful, as whenever we kook, smoke spreads in entire...

This is with regard to a new cooking range, Gas Hob, by Faber.which was bought three months back.auto ignition sound is not stopping.and some times it doesn't work at all.I called the dealer and faber customer care office .now it is more than one month.nobody is responding.I never advice faber product to anyone because of this poor service.please take immediate action for this.




thanking you ...

We had purchased a chimney from Faber Galleria (Dream Home) at 5th Block Jayanagar , Bangalore on 3 Apr 2012. Dream Home is authorized dealer of Faber.The chimney stopped working on 13-Aug and we lodged a complaint with the customer care service. The chimney is under the warranty.

On lodging the complaint , the customer care team informed that we will be charged Rs 300 for site visit irrespective of the warranty period. As...

Have bought Faber Microwave oven in Nov 2010. Microwave over stopped working all off a sudden. Engineer came and check after 2 weeks from logging complaint and said door hook is broken need to order it. Said should get it in 1 week. After 1 month we called they said part if still not available with them. From last week when we call they say we need to pay for part which we said Yes still no body is comming to repair it. Everytime we call...

Hi,
We had purchased Faber Glass Chimney in Oct 2008 which has 12 years warranty.
While purchasing they had informed that there is Warranty card inside the box- where as there was no such warranty card in the piece.
Now there is some problem with the Chimney and it is not working. But the dealers now want the warranty, without which they will not give the service free of cost. We have showed them the bill and invoice...

DF 465 cook top -
Knob and the platform get hot and resulting burning hand at the time o[censored]sing the same . problem is not resolved by Faber from past 3-4 months . even Faber customer care is not responding properly .
Company is not accepting invoice given by Their dealer SS Ent. , 319, nitikhand -III , indrapuram , Ghaziabad as it was found forge invoice but had issued warranty card on that behalf ....