Faber Complaints & Reviews

I HAVE PURCHASE THE FABER CHIMMINY AND HOB BUT IN 4 DAYS I THE MOTOR OF FABER CHIMMINY WAS BURT AND HOB LITER CHARGES WAS WEEK. SO COMPANY TOLD THEY WILL REPLACE. THEY CALL ME ON SATURDAY ( 28/11/09 ) FOR REPLACEMENT I TOLD TO COME ON SUNDAY ( 29/11/09 ) BUT THEY HAVE NOT COME TILL NOW THEY HAVE NOT ATTENDED....

Hi,

I have bought a 3 burner faber cooktop from a shop in narayan Peth, Pune.
Right from the start the auto ignition was not working for 2 of those burners.

I contacted two customer support centers of faber in pune and both of them have failed to turn up to fix my problem.
The vendor is not ready to take responsibility of the faulty product.

Please note : this vendor always has faber...

I purchased a top of the range chimney from Faber in December 2008. Faber insisted their engineer must fit it and this was chargeable. The engineer who arrived indicated that he had never fitted one before and could not help. A second engineer managed to install it but the chimney made the most awful noise and was unusable. Customer service was very bad and numerous calls had to be made for engineer to visit. Engineer would not arrive...

sir we purchased faber hob from vasanth&co bill no [protected] NNR on4thoct2009 stiil it is not working faber service men came to my house for 5 times but no use i went your T.Nagaroffice many times and gave them complient in writing .we purchesed so many house hold items from you shop. we always trust your shop only. pls ask them to replace to better model we will pay the diffrence.now days they are not lifting the phone how can...

I had requested for servicing of my 4 burner cooking with company nominated service centre (Avon marketing Kolkata). I was given a date which was a week later along with a docket No. A few days later some one from the office reconfirmed the complaint and suggested thet some technician would be attending to it shortly, but it is almost a month now and still noboby had attended to my complaint...

My biggest mistake till take...I bought Faber cooktop few months back.There was a problem with the burner & I had called up the service centre in Pune ( Mob: No Of The Concern Person- [protected], 26930972,[protected] one month back, then again few days back but their person never turned up to check the fault.These dont understand that they are playing with our lives as any burner problem is a serious problem.
I would like to request...

I purchased a Faber chimney model No. Tender LTW from Rastogi Traders, Swaroop Park, Sahibabad on 31st october 2006, which has a life time warranty (mentioned in the bill also). Despite my repeated complaints to the company service centre at Delhi they are not ready to change the motor under the warranty. I reside at B/4, Paryatan Vihar, Vasundhara Enclave, Delhi 96 .My contact number is [protected]...

I purchased a Faber chimney model No. CLEO700LTW from Capital Electronic, VIP, Kolkata on 04th March 2009, which not properly installed the kitchen became smoky during food preparation etc. Despite my repeated complaints to the company service centre at Kolkata they have not cared onit. I reside at Green Wood Sonata, MIG-I Flat No. 8F Rajarhat NewTown Kolkata .My contact number is [protected]...

I WANT TO BUY A FABER CHIMNI OF MODEL NO. GL6065SS - MARINE BLUE , BUT THE LOCAL DEALER OF YOUR COMPANY DENIES TO HAVE THIS PRODUCT,WHEARAS I HAVE SEEN THIS PRODUCT FROM YOUR BOOKLET AT ONE OF THE TTRADER.
I AM AT BARODA - GUJARAT - INDIA AND THE LOCAL TRADERS ARE NOT ABLE TO MARKET SUCH A WONDERFUL PRODUCT.I AM INTERESTED TO MARKET THIS DOOR TO DOOR BASIS ie INDIVIDUAL HOUSE TO HOUSE BASIS.
SOME TRADER SHOWS ONE OF YOUR MODEL...

BEWARE:
i have a faber electric chimney and is continually serviced with a gap of 6 months from faber in bangalore. we call[protected] and they send the technician. it so happened today 17/10/2009 that the chimney stopped working and we had to call the above tel no.there was a response from tel no[protected] to my landline no[protected], within ten minutes. later a technician by name raghu calls up my wife's mobile no and...

faberkraft with accessories was purchased from mahim dealer a year ago and need proper maintenance unit is installed at A303 vasant oscar mulund west mumbai 400 080 and inspite of best efforts to call service staff no action is taken.will you kindly depute your service staff for proper maintenance.my phone[protected] or mobile no.[protected]...

This is a company with the worst service , they don't turn up for at least 3 days after complain.
One burner on my 3 burner stove is not working properly from day one ,the flame just goes off when something is still cooking, while the gas continues to come out .
Few days back it went off and the gas which was still coming out caught fire form the other burners.

I have returned the stove to the dealer i brought...

We have purchased a faber chimney and have always had trouble getting proper service. Moreover, recently our chimney makes a lot of noise and upon repeated calls to Faber Service centre at Kolkata, there no answer on the telephone or the telephone is busy. Even last time, the service engineer was sent after at least 8 calls and after about a month of lodging the complaint. The problem still persists and we are fed up....

One burner does not ignite for more than 3 to 5 minutes in the morning time even after holding ignition switch contineously. Lot of gas is getting wasted and it is a concern for the safety. The service engineers give some technical reason and go off. This is happening from the day of purchase. 4 times the service engineers have attended the problem but could not solve it.

I would need this problem to be solved at the earliest,...

I bought a Faber GL CT 40 ABC cook top from Dass electronics in Pune on May 09. I went to the store and picked up the merchandise.

Within 2 month the burner were not lighting. So I complained and they came after 2 weeks after several calls to Dass electronics as they were driving this warranty. Dass in turns calls Faber. Faber fixed it.

In September 09 out of 4 burner 3 of them stopped working. So again I complained....

Sir,

I have Purchased my Gas product before 2 years,since last 1 year the Electric Starter of gas is not Functioning properly due to some problems.

so plzzzzz do take over this problem as soon as possible,

Thanking you!...

I purchased a kitchen chimney of Faber make in the month of July 2009.After installation of the same by the company technician ,we observed that the chimney is not working.I complaint about the same in the nearest service center M/s Nikki Enterprise, Silliguri, but nothing changed.After that I collected the contact number of the service engineer of the company Mr debasish Mitra, who is based in Kolkata.After that the technitian visited our...

I purchased a Faber gas burner from hotlink Punjabi bagh on 19/06/09, but to my surprise, it starts giving me problem within fifteen twenty days. I registered the complaint, Next day the mechanic came he clean the burner and then gone away. However, the problem remain the same, I again complaint then the technician came he tell me that the burner was not clean at that time on first complaint. He then assured me that this problem would not...

Appointment date : 13th August. Appointment time 11 A.M. Curren time 3 P.M.

Issue: Delay in Installation of Chimney

This is not new but I truly do not know when would the service engineers understand and have the sense of time and puntuality. When they promise a time, they just don't understand what other things are planned around in a typical nuclear families in metro citites where both the spouse work....

I bought a faber chimney Tender 605 from Vivek's in Annanagar in Chennai. Since the installation/alignment is not proper, the chimney does not suck odour. we made many
complaints. they will come and give advices but no solution.

pls advise prospective customers to be careful while buying faber products
C. Ramakrishnan
[protected]...