Faber Complaints & Reviews

The issue which i am talking about is with the Cooking Hob (MDR 40 TX) which i purchased.

After the installation of the product, i had to travel abroad and there was no usage of the product.Was back in the month of Jan 2009 and actively started the usage...i saw two kind of stains..

1. Stain on the surface of the Hob
2. Stains on the Burner Assembly (I am not sure how you call this)

Based...

I have purchased Faber Chimney, for which they gave Faber Owen under combo offer.On very First Use the Chimney had some motor problem after few calls, they resolved it.But the Owen also stopped heating on the very second use.after few repeated calls, the technician checked and confirmed that magnetron has to be replaced and said to give complaint and also fax bill details to company help desk.I brought it in Oct 2008.Till now the problem...

We had purchased a Faber CLEO LTW chimney on[protected]. It has a lifetime warranty. The diffuser in the product was found defective at the time of first servicing. We had informed the seller regarding the exchange of the above parts. They sent their technician to check the nature of the complaint. Initially he said that it would be replaced but took no further steps for three months. Then we received a letter from the company saying that...

I purchased a Faber chimney which now requires repair and service. Despite my repeated complaints to the company service centre at Ludhiana they have not responded. I reside at Doraha which is located about 25 Km from Ludhiana.My contact number is[protected]...

DEAR SIR,

WE HAD PURCHASED 1 FABER BRAND CHIMNEY FROM THEIR AUTHORISED DEALER NAMELY LIFE 'N' STYLE (70A, SHAKESPEARE SARANI, KOLKATA-700017,[protected],[protected]ON DATED 30.05.2009 FOR WHICH THEY CHARGED RS.10700/-.LATER ON WE CAME TO KNOW THAT THE COMPANY'S PUBLISED PRICE IS RS.9990/-.
FURTHERMORE THEY HAVE CHARGED RS.1875/-TOWARDS ACCESSORIES WHEREAS THE PUBLISED PRICE IS RS.700/- ONLY.
ALSO...

REFERENCE NO: - RAJ/03/06/001 DATE:[protected]
To
THE FABER HEATKRAFT INDUSTRIES LTD.
37/1 KONDHWA PISOLI ROAD,
PISOLI, PUNE 411028, INDIA
TEL.: +[protected] / 26930408 / 26930720 FAX: +[protected]
E-MAIL [protected]@faberheatkraft.org [protected]@faberheatkraft.org

NATIONWIDE TOLL FREE NO.[protected]

SUBJECT: - DEFAULT IN YOUR PRODUCTS

Dear...

ME SUBMITTED COMPLAINT VIA MOBILE TO THEIR CALL CENTRE..SO MANY GIRLS ATTENDED I[censored] WANTED NAME THEM LIKE LAVANYA, SURYANARYANE..ETC..AND THEY SAY THAT IT WOULD BE ATTENDED AND SPARES ARE AWAITED FROM PUNE..
COMPLAINT NUMBER IS C0252 DATED 12/2/09
TODAY THEY GAVE ONE NUMBER WHICH IS PUNE NUMBER AND STILL IT IS NOT WORKING..
DAILY WE R STRUGGLING AND MY WOODEN WORK AT KITCHEN GETS WASTED BECAUSE OF NON AVAILABILITY OF...

The filters drop down and donot stay in place any more. They fell on hot oil and is dangerous. The teeth of the lock in device seem to have worn out. and need to be replaced.
Chimney was bought in 2005 november. Where can I get the spares and these parts replaced in khar santa cruz area.
Raman Pandya
[protected]...

The Chimney has stopped absorbing the steam even after cleaning the chimney. I hd logged a complaint 3 months back where an engineer had come after 2 weeks of registering an urgent complaint and he returned as there was no supply of electricity and said woud return once the electricity is available (2 hours). He never showed his face after that. The issue still persists and i dint get any proper response from them....

[protected][protected][protected]
Russell Fernandes
Customer Care
Faber Heatkraft Industries Ltd.
37/1 Kondhwa Pisoli Road, Pisoli Pune -411028
Direct Number[protected]
Switch Board[protected] /[protected]Extn- 54)
Fax[protected]
Email Id - [protected]@faberheatkraft.org
_____________________________________________

Sir,
I had...

I had booked for a Faber Chimney on 26th October 2008 at Faber Galeria, the company's show room at 89, Lloyds Road, Royapettah, chennai - 600 014, Phone : 28110932. At that time the Showroom rep Mr Anand said as the product is not readily available, he will deliver the same in 10 days. He collected full amount of Rs. 21, 990/- and service charges Rs. 440/- From 4th November 2008 onwards, every day I am contacting, in vain. On 8th I had...

We have purchased a Faber HeatKraft 4 burner Auto Ignition hob for our home. The problem with this product is that the knobs do not have any lock. So it is very easy to accidentally turn on the knob while you are cleaning the hob. This is a very dangerous situaution since many times you would not notice this till much later....

To,
Regional Provident Fund Commissioner,
Bhavishya Nidhi Bhavan,
Kandiwali west Mumbai.


Dear sir,

My self Shiv kumar kulshrestha S/O Shri Krishna Murari lal kulshrestha, I have been worked with FABER CASTELL INDIA PVT. LTD and company has been subimited my P.F withdrawl documents to your office on 25th june 2008. My P.F NO. IS MH/KMD/42569/0529 . I am waiting my PF withdrawl...