Faber Complaints & Reviews

I have buy a new electric chimney on march 2012. They said for warranty and life time warranty the ask to mail all the product bill,s.no of product,all the details throught courier or poster to company address.I have send all the duplicated copy of details to company on april 2012.when i ask for warranty in customer care first time they told we have not recieved the document on your product ID,they ask to send second time.so I have send second...

I had bought FABER HEATKRAFT's electric chimney 2 years back and now due to blockade it has stopped fucntioning altogether. I called on their customer care number [protected] and filed a complaint on 15/06/2012.they promised me to provide service within 48 hours.But nobody turned up .I waited till wednesday called them again.Their answer was same.I have called them 4 time but to no use.Complaint is in Sri Ramesh's name.ph no.[protected]...

I had complained to Apex marketing , Goa in the first week of May 2012 regarding 2 switches that needed to be replaced on the hood of our Faber chimney.. I was told that in a weeks time they would do so. But now after a whole month nothing has been done.
I have been calling up the company on its service no.[protected] and have found the line CONTINOUSLY engaged throughout the working hours. I called the proprietor himself on 0832...

Two switches on my Faber chimney need to be replaced. I had called the service centre,under APEX marketing Goa, tel no.[protected] and[protected] and informed them in the first week of May 2012. They said in a weeks time they would replace the switches.. I waited for 1 whole month , the result was silence
. The whole of last week I have been calling up the given nos. The service centre phone is always engaged.....each and every...

I have been using this company chimney since 4 months and glass of chimney breaks two times automatically without touching it...and they are not taking any action against it as i requested many times through phone and mail...so i request you to take action against that company,,, I am giving following information

Name : Mr. Ram Babu Gupta
Address: 225, Street No. 9, Padam Nagar, Kishan Ganj, Delhi -7
Ph No....

Dear,
Sir/ Ma'am
I Shima Paul would like to inform you that my gas chimnni was not working properly. I made a complain regarding same before two months in service center of Faber Care. One of your employ has visit and took a motor part for replacement but my problem hasn't been resolve yet and they are not responding to our calls. All details are mention bellow.
...

I bought Faber hob and chimney in June 2011, the day I installed it my chimney was making exceptionally high noise and my auto ignitions for two nobs was not working. I complaint about that, technician came and he fixed the auto ignition and said chimney in starting makes noise and over a time it will get corrected. Soon after few days again my hob auto ignition stopped working, I again called customer care and technician gave temporary fix.br...

I PURCHASED 4 BURNER LPG STOVE FABER MAKE FROM RAJA PARK, JAIPUR A MONTH BACK. THE LEAKAGE OF LPG CONTINUE AFTER SWITCH OFF THE BURNER. ON THE NUMEROUS TIMES I FILED COMPLAINT FOR THE SAME.
THE FABER COMPANY PERSON ATTEND THE COMPLAINT AFTER TWO OR THREE DAYS AFTER SO MANY PHONE CALLS.
BUT TILL DATE WE ARE FACING THE SAME PROBLEM. WE ASK THEM TO CHANGE THE STOVE BUT THEY ARE SAYING AS PER POLICY WE CAN ONLY REPAIR IT.
...

Hi All,
I had bought FABER CHIMNEY GLASSY 910 LTW last October and now it is not working .
I had called on call center number and got complaint number [protected].

After this someone called Patrick visited our place in the first WEEK OF FEBRUARY and he told that he will replace the motor.

Now it's been more than a month and i have been following up with FABER People , every time they say they...

Sir/Madam, I bought faber''s gas cooktop on oct 2011 of 1 year warranty. Now I have register complaint to the company about my gas cooktop not working properly on 18 jan 2012 it is under warranty period . They have come to my place 6 times on constant calling, but not yet rectified , they we have get confirmation from the company . What shall I do
...
ASHOK KUMAR JASWAL
[protected]...

We purchased a dishwasher from an authorised Faber showroom. Only after signing the cheque, we were informed that installation will happen at an additional cost of Rs 300/- from Faber service center. After delivery, a service person from Faber called asking about a chimney repair. When he was told that we needed an installation of the dishwasher, not a repair of the chimney, the person never turned up. The showroom person ensured us that...

Respected sir
We have complaint in Faber call center from dates 14th November 2011,27th November 2011,5 December 2011,27th December 2011and 31th January 2012. we have asked for the glass change from 1st day of complaint but there are telling there is not stock till date and we are cooking in other stove till date there is not repose from the Faber company please do the needful its almost 3 months and my complaint number is [protected]...

It is now almost 3 weeks since I placed a complaint about the inbuilt Microwave oven by Faber not functioning. An engineer came in after a couple of days, but was confused, and unaware that there was an inbuilt microwave made by Faber. He ran away, ashamed, saying he would check with his supervisor and return with information. 3 weeks hence, no sign of engineer or supervisor. Perhaps the supervisor is too dumb to respond, or he doesn't...

I have lodge a complaint on Faber India customer care no.[protected] , complaint No:[protected] dt. 19/12/2011 regarding service of my FABER Chimney model name “SOLARIS”. Till date I couldn’t get proper response from service center. When I have call no. of times to Customer Care finally a service person came on 23/12/2011 but that service technician has broken the small plastic part where motor is fitted with hood. Now service...

i have been lodging complaints to faber at their toll free number for service and repair for my burner from last four months. four times complaint has been logded but there is no response from the company. out of four two burners are not working at all.....

I purchased this chimney from faber...
Service by dealer was good..
but the service centre and its people are horrible...
they dont value others time..
they commit and they dont meet their commitments..
they have fitted the chimney--- crooked-- can you believe it...
and taken money in advance.....
product i dont know-- because we have yet to use it...
but service is bad.. horrible..br...

Hi,

We purchased a new Faber 3 burner Cook top with glass top 4 months back. on 9th Nov night, while cooking, the glass top blasted and the glass pieces flew the entire kitchen and to the adjacent rooms. The impact was so high that the entire cook top glass got powdered and the sharp glass pieces were spread across my living room and kitchen.

This happened when for a fraction of second, we moved away from the...

I bought a Faber 90cm Kitchen Chimney on 28.11.2011 from Ratna Fan House Chennai for Rs. 19000/- . I was told this will be installed the next day and that I will receive a call directly from Faber. For the past week nobody has bothered to call me and I am struggling to have this fixed. Faber is a totally useless company as far as service is concerened and I have serious doubts on its quality now.

Arun TK
[protected]@yahoo.com...

We purchased a Faber cooktop Model cystal mtb - auto ignition -- 1 italian burner + 2 indian burner glasstop model - from Laxmi appliances in april 2010, with consistent comoplaints on the burners and consumer complaint lodging we got that faulty piece replaced in Jan 2011 with customer caredept of Faber in Pune - Kondhwa - COntact person Mr Suhas Joseph. The replacement piece also started troubling us since last one month . A person came...

I have purchased a Faber India kitchen hood under lifetime warranty.This is down since Aug,2011.Inspite of lot of chasing not yet rectified.Complaint no [protected]....