Fashion And You — online fraud

 
366 Reviews
India
 chirutha
I have ordered for 4 different products from a website called as www.fashionandyou.com. I made the entire payment but initially received only one product(cheapest among those). Then after making not less than 30 calls I was told that the products will be dispatched soon and then i received a package. But I was shocked to see that there was only one product in it. Now after making not less than 50 attempts to reach them I was told that they do not have any stock with them. So when I asked for refund I was told that I will be getting my money only in the form of gift voucher forcing me shop with them again. Even after expressing my severe dis-interest in shopping with them they very arrogantly replied that thats the only option left for me. Even when I warned them of taking this issue to consumer forum the relpy was " No problem at all, please go ahead" and here I am seeking justice.

I should say that this is my most disappointing experience in my online shopping spree of 3 yrs.

To all those who are shopping with please stop doing it right away or some day or the other you are going to face the similar or even bigger problems. Its only because of such fraudulent companies many genuine websites are facing problem in India since people are losing their faith in online shopping.

So people please be careful about such websites

Complaint comments  365 Comments     Updated: Share0Tweet0

Comments

Fashion and You — All goods were not delivered

Dear ,
My daughter bought a semi chiffon saree with blouse piece ( order no 573719) from Fashion and You.The blouse piece as promised was not delivered with the saree .I made a complaint, my complaint no is 97619 but no action was taken .We called the office but they could not give satisfactory answers .Please look into the matter
Hi, Sorry everyone.. we spoke to the support again. Actually there was a mis-communication.. The whole amount will not be credited because i have used some coupon while purchasing, so the part of amount will be credited as points again in my account..
i have ordered a saree from fashionandyou around 2weeks back and got a call from them for conformation, and opted for cash on delivery, .a few day back got a message from them that said
"your fashion order no 790995 will reach you through blue dart awb [protected] on or after 10 sep."
i havent got the product yet, but after reading your complaint shashi i doubt if i am going to get the right saree, or if i am going to get it at all.
after reading SO MANY COMPLAINTS ABOUT FASHION AND YOU, i think i have made a mistake buying things from this company.

heena (bangalore)
Dear Madh11,

Apologies for the inconvenience caused. Regarding your order no. 573719, we have pushed a store credit worth Rs. 300/- in your Fashionandyou account, as we were unable to deliver the product.We duly apologize for the hassles you had to go through and hope you will give us another chance to serve you better in the future.

Thanks and Reagrds,
FashionandYou Support.
Hi,

Please do not even bother looking at Fashion and You web site, they are a complete frauds! They delivered a shoe (Carlton) which took them some time and the show was delivered to me on 3rd September 2011. Since, it was raining heavily, I did not use them until yesterday, ie; 13th September 2011. I walked in my office at 09:45AM and noticed that the heels of both the shoes have begun to crack I immediately called the support line and they informed me that they will not be able to do anything about this sicne, their policy is to return any deffective material within 72 hours of recieving the shipment...it's a funny policy, just because they have taken their money now they are shying away from accepting the truth that they are delivering deffective pieces!

These people should be taken to task and I believe our conventional method of shopping is the best way, at least the shop keepers do accept if the product is bad or deffective.

Sincere advice to all, PLEASE DO NOT BUY ANYTHING FROM FASHIONANDYOU.COM. You will definately be cheated and robbed.
Fashion&YouComplaint- they are biggest fraudsters & cheaters and they think the customers are an illiterate lot just like the rest of their staff. I HAVE NOT RECIEVED GOODS AMOUNTING TO 8K AND THEY CHALLENGE MY MATHS GODDAMN ILLITERATES.I AM EXTREMELY DISTURBED BY THE CUSTOMER SUPPORT OF FASHION & YOU. AFTER WASTING MY MONEY FOR ALMOST AN HOUR ON CALL I WAS NOT PROVIDED WITH ANY REFERENCE NUMBER AND LIKE A TAPE RECORDER WAS ONLY TOLD THAT SYSTEM IS NOT WORKING THEY CANT HELP ME.THEY REFUSED TO COOPERATE TO GIVE ANY CALL REFERENCE NUMBER OR REFUSED TO LODGE ANY COMPLAINT.
I AM EXTREMELY GRIEVED BY THE BEHAVIOUR OF THE CUSTOMER CARE ILLITERATES NAMELY "RAJANI" AND A FLOOR SUPERVISOR NAMED "VIJAY", ALTHOUGH I CANT GUARANTEE THEY WEREN'T LYING ABOUT THEIR NAMES.
I HAVE NOT RECIEVED PRODUCTS WHICH ARE EVEN GREATER THAN 1 MONTH OLD POST PAYMENT DATE.
FOR ALL YOU ILLITERATE FOOLS HERE GOES MY ORDER HISTORY FROM YOUR OWN WEBSITE
ORDER NOS. 737057 DATED 15TH AUGUST 2011, 784701 DATED 28TH AUGUST 2011 & 801317 DATED 1ST SEPTEMBER. THE ORDER NUMBER 737057 CONSISTING OF D&G PERFUME & ELIZABETH ARDEN PERFUME HAVE NOT BEEN COMPLETELY RECIEVED.
THE D&G PERFUME WHICH IS IN TRANSIT FOR I DO NOT KNOW HOW MANY DAYS TRANSIT NUMBER BEING "[protected]". I HAVE NOT RECEIVED IT STILL
I BELIEVE GOING BY SIMPLE CALCULATION ITS 15TH AUGUST TO 17TH SEPTEMBER IS WAY PAST 1 MONTH AND WAYS PAST 4 WEEKS.ANOTHER OUTRAGEOUS CASE IS FOR MY ORDER NO. 801317.YET WHEN I RECEIVED A DISPATCH ORDER MAIL DATED 7TH SEPTEMBER ONLY FOLLOWING ITEMS HAVE BEEN SHIPPED.THEY REFUSED TO GIVE ME ANY UPDATE ON MY MODA SCADA FOOTWEAR. THE HEIGHTS OF SHOCK WAS THE DELIVERY BOY DARED TO ASK FOR MONEY FROM MY MOTHER ON PARTIAL DELIVERY OF THE ORDER WHEN I HAVE PAID THE WHOLE SOLE AMOUNT RIGHT ON 1SEPTEMBER ON THEIR WEBSITE THE CONFIRMATION SCREENSHOT PROVES IT. THEY EVEN DARED TO ARGUE THAT ITS NOT WRITTEN.

I AM DEEPLY AND COMPLETELY GRIEVED BY THE SERVICES OF FASHION& YOU AND THEIR LACK OF SUPPORT. THEY THINK ALL THE CUSTOMERS ARE FOOLS HERE AND ILLITERATE AND GIVE A LAME EXCUSE THAT THEIR SYSTEM IS DOWN.
I AM AN MBA GRADUATE. DO NOT TEACH ME THAT FINANCIAL SYSTEMS ARE RUNNING FINE WHILE PROCESSING MONEY. THEIR BACKEND SYSTEMS ARE RUNNING PERFECTLY FINE TODAY GIVEN I AM RECEIVING MAILS ABOUT TODAY'S SALES. I EVEN RECIEVE SMS ALERTS EVERYDAY ON SALES INCLUDING TODAY.
HOW DARE YOU TELL ME MAILING SYSTEMS ARE NOT WORKING AND REFUSE TO EVEN SEND IN A CONFIRMATION BY MAIL AS AN ASSURANCE TO EVEN CALL ME ONCE.

THEY TRIED TO ARGUE WITH ME THAT THE TOTAL AMOUNT DOESNT SUM TO MORE THAN 7K. BOSS GOTO KINDERGARTEN AND GET YOUR BASIC MATHEMETICS RIGHT.
INCASE YOU ARE WEAK IN CALCULATIONS LET ME TEACH YOU BASIC ADDITION

D&G PERFUME NOT RECEIVED = RS. 1816 + VAT 388
+
MODA SCADA FOOTWEAR = RS.1678 + VAT 416
NOT RECEIEVED
+
FOSSIL WRIST WATCH = RS. 3291 + VAT 371

NOT RECEIVED

TOTAL AMOUNT PAID & =RS. 6785 + VAT RS. 1175 = R. 7960
CHEATED BY F&YOU

I HOPE I HAVE MADE THE CALCULATION VERY CLEAR THAT THE TOTAL IS CERTAINLY 8000 WHICH IS GREATER THAN 7000
I STILL DID NOT INCLUDE DELIVERY CHARGES OF 300.
I NEED THE RECEIPT OF THE GOODS IMMEDIATELY FOR ORDER NOS. 737057, 801317, 784701.
I NEED A REFUND IF YOU CANT DISPATCH THIS GOODS WITH IMMEDIATE EFFECT.
THE GOOD IN TRANSIT BY BLUE DART FOR WEEKS TOGETHER NEEDS TO BE DELIVERED IMMEDIATELY AND I NEED A STATUS UPDATE WITHIN 24 HOURS.
ELSE I WILL ENSURE I MAKE YOUR LIFE HELL.
MARK MY WORDS.MONEY DOESNT FALL FROM TREE. IF YOU WISH TO CHEAT CUSTOMERS YOU ARE DEFINITELY MESSING WITH THE WRONG PERSON.
I HOPE TO HEAR FROM YOU WITHING FEW HOURS AND DONOT DARE GIVE ME THE LAME EXCUSE THAT SYSTEMS ARE NOT WORKING.
Fashion And you is a big fraud online shopping site.U people know i ordered one kurti which they r showing for Rs700 and the actual price of that kurti is Rs 500.How big cheater they r.They should be behind the bars for cheating people.
Order No; 854055

This website is a scam! bought two kingfisher airline vouchers. I bought it on sep 17 and once the voucher was sent to me was to forward it to another agency for the actual tickets. By the time FNU sent it to me, found that no tickets were available!!! Now they dont give a refund. Horrible cheats, this webiste is a big scandal! beware!

FashionAndYou — fraud fraud fraud

i have made a purchase from fashionandyou with order no. 879284.
when i made this purchase i have ordered two products an uses a store credit of rs. 489 in it an pay 100 rs. by netbanking.
but they are showing only a single product in order history.
they are showing that i have paid only 61 rs. as in there invoice but i have paid 100 rs. to them and having a mail from cc avenue for the same.

fashionandyou is totally a fraud company and they cheats to the customers.

Fashion And You — Material not received from past 40 days

I have booked an order# 679054 on August 03/2011. I had booked three commodities through the same order. i have received 2 of the commodities by August 18/ 2011.
The last one was still pending and i haven't received it yet. I have paid the charges in advance and now i am not getting any response from the side of the company. i have been calling them since August 30/2011.

Please look into this matter as this is frustrating me and i don't know how many more customers.
This Company should feel how much frustration the customer are facing by calling them regularly and not getting response even after paying them full amount.
Again this company shows how cheap they are
they cheat to their customers.

I receive a call from fashion and you and they said this issue is because of some technical problems and we solve it.
i recieve the order from fashion and you and when i open the box there is a single product in the box.
where on invoice two products are mentioned.
they cheat again.
Please write an email complaint to gurgaon commissioner of police. These guys seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.
Please write an email complaint to gurgaon commissioner of police. These guys seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.
Please write an email complaint to gurgaon commissioner of police. These guys seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.
Please write an email complaint to gurgaon commissioner of police. Also raise an fraud alert with your bank and CCavenues is facilitating this scam and helping loot innocent customers. Write a complaint to them as well. Fashionandyou.com seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.
Please write an email complaint to gurgaon commissioner of police. Also raise an fraud alert with your bank and CCavenues is facilitating this scam and helping loot innocent customers. Write a complaint to them as well. Fashionandyou.com seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.
Please write an email complaint to gurgaon commissioner of police. Also raise an fraud alert with your bank and CCavenues is facilitating this scam and helping loot innocent customers. Write a complaint to them as well. Fashionandyou.com seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.
Please write an email complaint to gurgaon commissioner of police. Also raise an fraud alert with your bank and CCavenues is facilitating this scam and helping loot innocent customers. Write a complaint to them as well. Fashionandyou.com seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.
Please write an email complaint to gurgaon commissioner of police. Also raise an fraud alert with your bank and CCavenues is facilitating this scam and helping loot innocent customers. Write a complaint to them as well. Fashionandyou.com seems to be ripping off thousands of innocent customers. There are numerous complaints all over google and facebook.

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    Customer satisfaction rating
    9%
    Complaints
    419
    Pending
    116
    Resolved
    6
    phone
    +91 124 412 5000
    +91 124 490 9400
    location
    Smile Campus, Plot Number 241, Udyog Vihar Phase 1, Gurgaon, Haryana, India - 122016
    Fashion And You - online fraud