[Resolved] Fastrack — Fastrack watches get wet inside the glass | |||
befor 1.5 years i purchesed a Fast Track Watch.unfortunately i belived in the brand.after 1 year the case lost its steel coloured coating in some area.and now again have some more problem like always have water vapours inide it.several time i cleaned it.i lost a lot of money because of this cleaning then i chcked the back and i noticed that it is not water resistant.so i propose everyone to not buy fast track watches.or check weather the product is water resistant ?.now i hate the Fast Track ..if some one have any queries dont hesitate to ask me,my mobile number is [protected] Anuroop Vincent Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 9 Comments | |||
Comments
Dear Anuroop99,
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
Hope your complaint has been resolved; building raving fans and brand ambassadors out of all our customers is our mission.
Let us know if we can help you further, in case you wish to talk with our Care team, please call on[protected].
Thank you.
Sincerely,
Steve
I have 3 fastrack watches One 30m water resistant and other two 50m water resistant but water gets inside these watches even in mild rain or even while washing hand so why have you given water resistance so much if these cant withstand mild water droplets.
When I went to the fastrack care store the told me that the watch is waterproof but can't be used In mild rain so what's the he use If I couldn't wear it all time. Your products are getting worse and misguiding information is written on your products.
When I went to the fastrack care store the told me that the watch is waterproof but can't be used In mild rain so what's the he use If I couldn't wear it all time. Your products are getting worse and misguiding information is written on your products.
Dear Sandy,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Sachin,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you.
Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Dear Team,
Before 3-4 month before I purchase fastract watch online(Cost Upto 2k) but I am finding too much difficulties in it.
1. It is not water resistance, I can see water in it which flows once I move it. I thought it would be water proof.
2. Its time setting button automatically pull out and it stop, sometime watch stop automatically, don't know how.
I am having bad experience with this watch and it is not up to my satisfactory level, actually it is waste if my money.
Please help me out from it.
PFA for the images.
Person Name: Sandesh Shinde
Contact No: +[protected]
Email ID: shinde.[protected]@gmail.com
Best Regards,
Sandesh Shinde
Before 3-4 month before I purchase fastract watch online(Cost Upto 2k) but I am finding too much difficulties in it.
1. It is not water resistance, I can see water in it which flows once I move it. I thought it would be water proof.
2. Its time setting button automatically pull out and it stop, sometime watch stop automatically, don't know how.
I am having bad experience with this watch and it is not up to my satisfactory level, actually it is waste if my money.
Please help me out from it.
PFA for the images.
Person Name: Sandesh Shinde
Contact No: +[protected]
Email ID: shinde.[protected]@gmail.com
Best Regards,
Sandesh Shinde
Dear Sandesh,
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for the difficulty you have faced and we want to reach out to you. Could you please share your contact number & email id, so that our team can contact you.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve
Sandesh143's reply, Jul 19, 2019
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Steve here from the Customer Relations team. Always here to help!
Thanks for bringing out your concern, we understand we may not be perfect, but we always strive to make things right for our customers. We apologize for any difficulty you have faced and we are reaching out to you at your phone number & email address to make sure we resolve your complaint completely.
We take pride in our customer service levels. Customer satisfaction is our main goal, and we go the extra mile to ensure our customers are happy. In case you wish to talk with our Care team, please call on[protected].
Sincerely,
Steve