Futurebazaar.com — Such a bad service of FutureBazaar

Address:

Ghaziabad, Uttar Pradesh

Order No. [protected]
Mobile No.-[protected]
Email Id: [protected]@yahoo.com

Friend you can check the status of my order by entering above order no and mobile no.

On 04/07/2012, I ordered iBall Raaga 2.1 with FM (with remote control) Full Wood Speaker for Rs.1689 and Koryo KHD 080 Hair Drier for 299. and paid Rs.300 by payback (1200 points) and remaining Rs.1688 by credit card.
I did not claim any discount coupon and paid entire amount at the time of order.

On 09th July 2012, I received Koryo KHD 080 Hair Drier.
When this hair dryer is delivered to my address, Futurebazaar changed the status of my order and cancelled iBall Speaker.

and debited Rs.50 as shipping charges.
I have to call their customer care no. which is STD to delhi and not a toll free.

Customer care executive told me that due to non- availability of Iball speaker as order by you, it is cancelled. and your hair dryer is less than Rs.500 and you have to bear shipping charges. Refund shall be credited to your account within 48 hours + 10 days means 12 days from today 10th July 2012. means I will receive my refund after 18 days from my order and after deducting Rs.50 as shipping charges.

It is not my fault to bear Shipping charges of Rs.50 when I placed order on FutureBazaar website for more than Rs.500.
It is FutureBazaar's mistake that they have not updated their website about non-availability of stock.
Futurebazaar cancelled the order of Iball speaker only when I receive Koryo Dryer.

Instead to compensate me for thier (futurebazaar's) mistake and use my money for 18 days. They charge extra Rs.50 as shipping charges.

When Iball speaker as ordered by me was not available on the date of order then FutureBazaar should have immediately inform me and should have asked me whether to deliver Koryo Dryer or not.
and should have immediately issue me refund and reverse the entry in credit card.


FutureBazaar mention date of shippment of Koryo Dryer as 6th July2012. Koryo Dryer is delivered to me on 9th July 2012.
you can check this on BlueDart Website by entering waybill no. [protected].
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(As requested by you, following are shipping status updates of your shipment(s).
Waybill Number : [protected] Reference No : [protected]
[protected][protected]
Pickup Date : 06 July 2012
From : MUMBAI
To : GHAZIABAD
Status : SHIPMENT DELIVERED
Date of Delivery : 09 July 2012
Time of Delivery : 11:50
Recipient : ATUL
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